The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
The products are good but I do not agree to be enrolled in an insurance, I request a refund of the insurance
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your opinion. We are happy that you are satisfied with the quality of our products, but we do not understand your dissatisfaction regarding the insurance enrollment as we do not offer it. To better assist you, we invite you to contact us directly in private to discuss this.
We remain at your disposal.
Best regards,
The Produits-veto.com team
S
Sébastien O.
Rating: 2 out of 5
following a purchase from 28/07/2026
I paid for a Colissimo to be delivered faster, but it was delivered 8 days later. What a shame to have paid the high price.
Translated reviews
Response from Produits-veto.com
Hello Sébastien,
We are sincerely sorry to learn that your delivery experience did not meet your expectations. We understand your disappointment. Unfortunately, delays can sometimes be prolonged due to carrier setbacks on the road, especially during the summer period.
Thank you for your understanding.
The team at Produits-veto.com
M
Mick C.
Rating: 2 out of 5
following a purchase from 25/07/2026
I still have not received my package.
Translated reviews
Response from Produits-veto.com
Hello Mick,
Thank you for taking the time to share your experience. We understand your frustration regarding the delivery of your package and wish to help you as best as we can. Please feel free to contact us privately so that we can review your situation together.
Best regards,
The team at Produits-veto.com
M
Marko B.
Rating: 2 out of 5
following a purchase from 01/07/2026
Delivery took too long.
Translated reviews
Response from Produits-veto.com
Hello,
We are sorry to hear that the delivery took longer than expected. Your satisfaction is important to us and we would be happy to discuss this situation privately to find a solution.
Best regards,
The Produits-veto.com team
B
Bertrand D.
Rating: 2 out of 5
following a purchase from 07/07/2026
The product is what I expected and suits me well, but the delivery time was neither fast nor close access as announced. The desired relay point next to my home did not work - I learned since that this is the case in July and August for several years / no package reception during the summer period - why is this information not integrated into the online system when we are asked to choose a relay point?, and the new relay point chosen later by the carrier was significantly further away. Moreover, contradictory automatic messages about the location and delivery have succeeded each other in my email inbox from Produits-veto alternating with Colissimo. Confusing...
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback and we are pleased to hear that the product suits you. We understand your frustration regarding the delivery time and the complications related to the relay point, and we take your comments into consideration. We will forward this issue to the carrier to improve their service.
Best regards,
The Produits-veto.com team
P
Pierre B.
Rating: 2 out of 5
following a purchase from 21/06/2026
You did not deliver the correct product reference
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with your order and wish to help you resolve this situation. Please feel free to contact us directly so that we can find a solution together.
Sincerely,
The Produits-veto.com team
C
Cecilia S.
Rating: 2 out of 5
following a purchase from 09/06/2026
1st order perfect, second there is a delay, it can happen but unfortunately a shampoo leaked in the package... I sent 2 emails with no response, it will be more than a week, too bad
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that your second order did not go as planned. We responded to your email on Saturday, June 13, on Monday, June 15, asking you for photos of the package. We are waiting for your reply in order to resolve this issue as soon as possible.
Best regards,
The team at Produits-veto.com
R
Romaric L.
Rating: 2 out of 5
following a purchase from 09/06/2026
A product was removed from my order without explanation.
Translated reviews
Response from Produits-veto.com
Hello Romaric,
We understand your disappointment regarding the removal of a product from your order and we sincerely apologize for it. We were out of stock of this product and in order not to delay your shipment, we proceeded to refund it and to ship the rest of the order. We are sorry for this inconvenience.
Best regards,
The store team.
C
Clarisse B.
Rating: 2 out of 5
following a purchase from 02/06/2026
Lost package, never received. However, thanks to customer service, they sent me a second one, I should receive it by Monday.
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear that your package was lost. We are glad that our after-sales service was able to help you by sending you a new item. Please do not hesitate to contact us directly if you need further assistance, we are here for you.
Best regards,
The team at produits-veto.com
M
Martine H.
Rating: 2 out of 5
following a purchase from 21/05/2026
The Colissimo was announced for delivery on Friday, May 30, today June 2, 2026, still no delivery. (?) I am starting to worry.
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear about the delay in your delivery. We completely understand your concern and want to reassure you: we are in contact with the delivery service to resolve this issue as quickly as possible. Your satisfaction is our priority and we remain at your disposal for any further assistance.
Best regards,
The Produits-veto.com team
J
Jane M.
Rating: 2 out of 5
following a purchase from 07/05/2026
It has not arrived.
Translated reviews
Response from Produits-veto.com
Hello Jane,
Thank you for taking the time to share your feedback. We are sorry to hear that your order has not arrived. We have made a claim with the carrier to expedite the delivery process. Please do not hesitate to contact us directly so that we can resolve this issue as soon as possible.
Best regards,
The Produits-veto.com team
D
D.maria R.
Rating: 2 out of 5
following a purchase from 21/04/2026
The delivery is still missing today, where is the goods?
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sorry to hear that your order has not yet arrived. To resolve this issue as quickly as possible, our team is at your disposal to assist you.
Best regards,
The Produits-veto.com team
Y
Yannick S.
Rating: 2 out of 5
following a purchase from 09/04/2026
Due to stock issues, it took me 3 weeks to receive my order. I would have liked to know this beforehand...
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback. We completely understand your frustration regarding the delivery time. We are constantly striving to improve our stock management and are working to provide clearer information in the future. Your experience is valuable to us, and we hope to have the opportunity to serve you better in the future.
Best regards,
The Produits-veto.com team
C
Cyrille P.
Rating: 2 out of 5
following a purchase from 06/04/2026
No hornet caught while in other traps, I catch plenty
Translated reviews
Response from Produits-veto.com
Hello Cyrille,
Thank you for your feedback. We are sorry to hear that your experience with our hornet trap did not meet your expectations. Each product can react differently depending on the conditions. Do not hesitate to contact us directly for personalized advice. Your satisfaction is our priority.
Best regards,
The team at Produits-veto.com
D
Denis C.
Rating: 2 out of 5
following a purchase from 26/03/2026
delivery times are way too long, I don't think I will order from this site again.
Translated reviews
E
Eric H.
Rating: 2 out of 5
following a purchase from 22/03/2026
On the product site available, but once you have placed the order it informs you that it is awaiting restocking ...
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. We have experienced high demand for the product you ordered and we faced an exceptional out-of-stock situation, followed by a delay in delivery from the laboratory. We are once again sorry and are doing everything to improve the timelines every day. We hope to provide you with a better experience in the future. Please feel free to contact us for any questions or assistance needed.
Best regards,
The Produits-veto.com team
J
Jefferson C.
Rating: 2 out of 5
following a purchase from 23/03/2026
I am only unhappy with the delivery problem due to Mondial Relais which did not deliver the package to the correct address and also did not specify that it had been handed directly to the merchant instead of being placed in the locker.
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a delivery issue. We do our best to work with reliable partners and we will pass your feedback to Mondial Relais to improve their service.
We hope to provide you with a better experience in the future.
Best regards,
The Produits-veto.com team
A
Adrian A.
Rating: 2 out of 5
following a purchase from 21/03/2026
Great site but tax on top for Reunion Island… and delivery not to the right address with your logistics provider… so I prefer to pick up on site.
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback. We are glad that you appreciate our site, but we are sorry to hear that you encountered difficulties with the delivery and additional fees. Your experience is important to us, and we are working tirelessly with our logistics provider to improve our services, including for Reunion Island. Please do not hesitate to contact us directly for any assistance or questions.
Best regards,
The Produits-veto.com team
J
Jean-Claude D.
Rating: 2 out of 5
following a purchase from 28/02/2026
Delivery deadline not respected, no information. I had to call to get a date 2 and a half weeks later
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery time did not meet your expectations and that you did not receive any information about it. Your feedback is valuable, and we are continuously working to improve our service. The product you ordered experienced high demand, which is why we fell behind in shipping. We hope to have the opportunity to fully satisfy you with your next order.
Best regards,
The Produits-veto.com team
O
Ourania Myrto K.
Rating: 2 out of 5
following a purchase from 06/02/2026
I have not yet received my package
Translated reviews
Response from Produits-veto.com
Hello Ourania Myrto,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that you have not yet received your package. Please know that customer satisfaction is our priority. We invite you to contact us directly so that we can resolve this issue as quickly as possible.
Thank you for your understanding and trust.
Best regards,
The Produits-veto.com team
N
Nadine M.
Rating: 2 out of 5
following a purchase from 25/01/2026
Wet and damaged packaging Dry products
Translated reviews
Response from Produits-veto.com
Hello Nadine,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered issues with the packaging of your order. Your satisfaction is paramount and we will pass the information on to the carrier.
Best regards,
The team at Produits-veto.com
G
Geraldine R.
Rating: 2 out of 5
following a purchase from 08/01/2026
Hello, order placed and paid, but forced to send an email as I have had no news of my order, 15 days to receive it. Might as well go to the local pharmacy because even if the product is out of stock, I would have received it in 3 days. I will not order from this site again.
Translated reviews
Response from Produits-veto.com
Hello Géraldine,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you encountered delays in receiving your order. Indeed, we experienced an unanticipated product shortage. We apologize for this. We hope to have the opportunity to serve you better in the future.
Best regards,
The team at Produits-veto.com
A
Angélique D.
Rating: 2 out of 5
following a purchase from 04/01/2026
Paid for the fastest delivery and delivered 6 days later
Translated reviews
Response from Produits-veto.com
Hello Angélique,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery time did not meet your expectations, and we understand your disappointment. Your feedback is valuable and helps us improve our services. We hope to have the opportunity to fully satisfy you on your next order.
Best regards,
The Produits-veto.com team
M
Marie P.
Rating: 2 out of 5
following a purchase from 29/12/2025
Half of the order was missing, I was not notified in advance and it was charged to me
Translated reviews
Response from Produits-veto.com
Hello Marie,
Thank you for your feedback. We are sorry to hear that your order was not complete and that this may have caused you inconvenience. Your satisfaction is important to us, and we would like to resolve this issue quickly. Please do not hesitate to contact our customer service so that we can rectify this.
Best regards,
The team at Produits-veto.com
V
Vanessa L.
Rating: 2 out of 5
following a purchase from 13/11/2025
My opinion at the moment does not concern the product itself.. significant delay in delivery by post.. when it comes to treatment for a kitten's epilepsy that we see suffering every day, it is quite frustrating to endure such a delivery delay and moreover, after a complaint to the post office, the package was delivered to a neighbor's mailbox who fortunately informed us on Sunday.. what a disappointment and really angry!!!
Translated reviews
Response from Produits-veto.com
Hello Vanessa,
Thank you for taking the time to share your experience. We understand how crucial delivery speed is, especially for urgent treatment. Your frustration is completely legitimate. Unfortunately, we remain dependent on transport and our partners. From experience, no solution is "perfect" and we therefore advise you to anticipate your orders as much as possible. We hope that the treatment of your kitten will quickly bring the relief it deserves. Please do not hesitate to contact us for any further assistance.
Sincerely,
The Produits-veto.com Team
K
Klaus P.
Rating: 2 out of 5
following a purchase from 06/10/2025
Takes too long - a week
Translated reviews
Response from Produits-veto.com
Hello Klaus,
Thank you for your feedback. We are sorry to hear that the delivery time did not meet your expectations. We are committed to improving our service to provide you with an optimal experience. Please do not hesitate to contact us with any questions, we are here to help you.
Best regards,
The Produits-veto.com team
F
Fabienne M.
Rating: 2 out of 5
following a purchase from 19/09/2025
I did not receive my products as agreed. I wanted to have them delivered to my home, but I hardly had any choice but to pick them up at the station. Unfortunately, my package was delivered to another location, not convenient for me at all.
Translated reviews
Response from Produits-veto.com
Hello Fabienne,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery of your products did not go as planned. Unfortunately, carriers sometimes take personal initiatives.
Best regards,
The team at Produits-veto.com
C
Chantal H.
Rating: 2 out of 5
following a purchase from 11/09/2025
Ineffective products!
Translated reviews
Response from Produits-veto.com
Hello Chantal,
Thank you for your feedback. We are sorry to hear that our products did not meet your expectations. Your satisfaction is paramount to us, and we are committed to providing quality items.
Best regards,
The Produits-veto.com team
L
Laurence M.
Rating: 2 out of 5
following a purchase from 15/08/2025
I ordered two products and I only received one. I do not want to receive the 2nd one because my dog cannot tolerate this dietary supplement that sticks in her mouth. A refund would be welcome.
Translated reviews
Response from Produits-veto.com
Hello Laurence,
Thank you for taking the time to share your experience. We are sorry to hear that the dietary supplement did not suit your dog. In order to assist you better, we invite you to contact us directly to arrange for the refund of the unwanted product if it has not already been done. Your satisfaction is important to us.
Best regards,
The team at Produits-veto.com
P
Pascale L.
Rating: 2 out of 5
following a purchase from 22/08/2025
I arranged for a quick delivery and I received it with a delay multiplied by 3 due to internal problems with your services.
Translated reviews
Response from Produits-veto.com
Hello Pascale,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by this delivery delay. We have experienced delays from the laboratory that have hindered the shipment of your order. Your satisfaction is at the heart of our concerns, and we are actively working to improve our internal services to prevent this from happening again. We hope to provide you with a much smoother experience during your next order.
Best regards,
The team at Produits-veto.com
B
Benedicte G.
Rating: 2 out of 5
following a purchase from 08/08/2025
Order that took more than a week and a half to arrive (and it's not the carrier's fault, you took a long time to prepare it) so no delivery in 48 to 72 hours which was very inconvenient for me, otherwise compliant products, no problem
Translated reviews
Response from Produits-veto.com
Hello Bénédicte,
Thank you for your feedback. We are sorry to hear that your order took longer than expected. We understand the importance of fast delivery and are constantly working to improve our process. We had a product shortage and had to delay the shipment by a few days. We are glad that the products are compliant and hope to fully satisfy you with your next order.
Best regards,
The Produits-veto.com team
E
Eva H.
Rating: 2 out of 5
following a purchase from 25/07/2025
The delivery is very complicated. It is not delivered on site. It is very difficult to go pick it up, as my daughter has to go there in person and she is often traveling. We missed the last delivery and it was returned!
Translated reviews
Response from Produits-veto.com
Hello,
Indeed there were some issues with this delivery. We are sincerely sorry. We hope that the products meet your expectations.
Best regards,
The team at Produits-veto.com
M
Marie-Therese F.
Rating: 2 out of 5
following a purchase from 10/07/2025
Satisfied
Translated reviews
Response from Produits-veto.com
Hello Marie-Thérèse,
Thank you for taking the time to share your feedback. We are happy to hear that you are satisfied with your experience on our site. Please feel free to share your suggestions so that we can continue to improve our services.
Best regards,
The team at Produits-veto.com
F
Fabien V.
Rating: 2 out of 5
following a purchase from 10/07/2025
delivery deadline not respected
Translated reviews
Response from Produits-veto.com
Hello Fabien,
Thank you for taking the time to share your feedback. We are sorry to hear that the delivery deadline was not respected. Your feedback is valuable and we are constantly working to improve our services. Unfortunately, it may turn out that transportation takes longer than expected, especially during the summer period. We will forward your comment to the concerned carrier.
Best regards,
The team at Produits-veto.com
P
Pascal S.
Rating: 2 out of 5
following a purchase from 09/07/2025
Product not received today, delivery point changed; very long delay.
Translated reviews
Response from Produits-veto.com
Hello Pascal,
Thank you for your feedback. We are sorry to hear that your order has not yet arrived and that the delivery point has changed. Please know that we are doing our best to ensure fast delivery times. Unfortunately, the carrier sometimes takes liberties with the drop-off of packages at relay points. We are unfortunately dependent on delivery partners.
Best regards,
The Produits-veto.com team
T
Thierry R.
Rating: 2 out of 5
following a purchase from 15/06/2025
I am still waiting for a product and no news...
Translated reviews
Response from Produits-veto.com
Hello Thierry,
Thank you for taking the time to leave us your feedback. We are sorry to hear that you have not received your product and that you are without news. We take this type of situation very seriously and we will ensure to resolve this issue as soon as possible. Please do not hesitate to contact us directly for information about your order.
Best regards,
The Produits-veto.com team
H
Hugo C.
Rating: 2 out of 5
following a purchase from 02/06/2025
Today it is the 21st of June and until now I haven't received my order.
Translated reviews
Response from Produits-veto.com
Hello Hugo,
Thank you for your message. We sincerely apologize for the delay. Your satisfaction is our priority, and we will do everything we can to track your order. Please contact us directly at m for any further assistance.
Kind regards,
The Produits-veto.com team
A
Alexandra T.
Rating: 2 out of 5
following a purchase from 14/05/2025
Still haven't received my order
Translated reviews
Response from Produits-veto.com
Hello Alexandra,
Thank you for taking the time to share your experience. We are sincerely sorry. Please do not hesitate to contact us directly to track your order.
Best regards,
The Produits-veto.com team
J
Joly B.
Rating: 2 out of 5
following a purchase from 29/04/2025
Delivery time is too long.
Translated reviews
Response from Produits-veto.com
Hello Joly,
Thank you for taking the time to share your feedback. We understand that the delivery time may have been frustrating and we apologize for this inconvenience. We shipped your package the same day but the holidays affected the delivery time.
Thank you for your understanding and we remain at your disposal for any questions.
Best regards,
The Produits-veto.com team
P
Pascale C.
Rating: 2 out of 5
following a purchase from 24/03/2025
I bought your products for their appeal, but my cats refuse to take them
Translated reviews
Response from Produits-veto.com
Hello Pascale,
Thank you for sharing your experience with these products. We are sorry to hear that your cats do not accept them. Every animal has its own preferences, and we encourage you to explore other options from our range.
Best regards,
The team at Produits-veto.com
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 