The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Several times I've ordered, it's great except for the rabbit pipettes which were empty but that can happen...
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Response from Produits-veto.com
Hello,
We sincerely thank you for your feedback and are pleased to learn that your orders generally go well. We take your comment regarding the rabbit pipettes into account and will work to improve this situation in order to provide you with an even more satisfying experience. Please do not hesitate to contact us by phone or email so that we can take the necessary steps regarding the defective product.
Best regards,
The team at Produits-veto.com
S
Sylvie G.
Rating: 3 out of 5
following a purchase from 05/08/2026
Still not received! Way too long
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Response from Produits-veto.com
Hello,
Thank you very much for your feedback. We understand your frustration regarding the delivery time and we are sincerely sorry for the wait. Please contact us so that we can provide you with information.
Best regards,
The Produits-veto.com team
H
Hervé H.
Rating: 3 out of 5
following a purchase from 05/08/2026
Partial delivery but still indicated as complete, once again the customer is obliged to send an email and then call because no news by email .....
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience with us. We take note of your comments regarding the delivery. Unfortunately, errors during preparation can occur. Your satisfaction is very important to us and we will continue to work to improve our service.
Best regards,
The store team
A
Aline B.
Rating: 3 out of 5
following a purchase from 16/06/2026
I request more description on the size of the medications
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Response from Produits-veto.com
Hello Aline,
Thank you for your feedback and we are delighted that you are satisfied with your experience. Your request for more detailed descriptions on the size of the medications is very relevant, and we will review it to improve our product sheets.
Best regards,
The Produits-veto.com team
F
Fabrice H.
Rating: 3 out of 5
following a purchase from 12/06/2026
Delivery problem.
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are happy to hear that you are satisfied with our products. We take note of your concern regarding the delivery and we always strive to improve our service.
Best regards,
The Produits-veto.com team
C
Claude B.
Rating: 3 out of 5
following a purchase from 04/06/2026
Lencloître is less than 100 km from my home but as luck would have it, the package traveled well, it left Lencloître to go to Niort, then up to Blois to land in Tours and finally Bourgueil. Hello carbon footprint. Otherwise, it wasn't the first time I ordered, so as usual. For 1 euro more I would take Colissimo
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Response from Produits-veto.com
Hello,
We warmly thank you for your feedback. We are delighted to hear that you appreciate our products and your loyalty particularly touches us. Your comment regarding transport is valuable, and we take note of your suggestions to improve our services.
Best regards,
The team at Produits-veto.com
F
Frederic D.
Rating: 3 out of 5
following a purchase from 03/06/2026
The order was processed very correctly. A problem with the short expiration date of a product (the others were fine); everything needs to be checked and warned either in the description or before sending
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Response from Produits-veto.com
Hello,
We sincerely thank you for your feedback and are pleased to hear that the order was processed correctly. We take your comment regarding the expiration of products into account and will do what is necessary to improve this point in the future. We hope to see you again soon in our online store.
Best regards,
The team at Produits-veto.com
H
Helmut P.
Rating: 3 out of 5
following a purchase from 01/06/2026
Delivery address error on your part. But quick refund.
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are pleased to hear that you appreciated the speed of the refund, even though the delivery error on the part of the carrier may have caused inconvenience. Your feedback is valuable and helps us improve.
Best regards,
The team at Produits-veto.com
M
Martine C.
Rating: 3 out of 5
following a purchase from 28/05/2026
Fast shipping but delivery fees are expensive
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Response from Produits-veto.com
Dear Martine,
Thank you for your feedback regarding your experience on our site Produits-veto.com. We are pleased to hear that you appreciated the speed of the shipment. Regarding the delivery fees, we understand your point of view and we are constantly working to optimize our costs in order to better serve our customers. Please feel free to share your suggestions with us.
Best regards,
The Produits-veto.com team
B
Bernadette B.
Rating: 3 out of 5
following a purchase from 13/05/2026
Order face, interesting price, but I am still waiting for the message informing me that the product has been delivered to the pharmacy. 1 week lost.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback on our site. We are sorry to hear that you did not receive a clear delivery confirmation message and that this caused a delay. Your satisfaction is important to us and we will look into this issue to improve our service.
Best regards,
The Produits-veto.com team
H
Hubert D.
Rating: 3 out of 5
following a purchase from 30/04/2026
I still haven't received my order after 10 days.
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Response from Produits-veto.com
Dear Hubert, we thank you for your feedback and we are sincerely sorry to hear that your order has been delayed. We understand your frustration and kindly ask you to accept our apologies for the delay caused by our delivery partner. We hope to improve your experience with us.
F
Frederic T.
Rating: 3 out of 5
following a purchase from 02/04/2026
Product compliant but long delivery time.
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Response from Produits-veto.com
Hello Frédéric,
Thank you for your feedback and we are happy to hear that you were satisfied with the product. We apologize for the delivery time, which does not meet our usual standards. Rest assured that we are working to improve this point in order to provide you with an optimal experience in the future. Do not hesitate to contact us for any questions or need for assistance.
Best regards,
The Produits-veto.com team
D
Denis P.
Rating: 3 out of 5
following a purchase from 28/04/2026
A bit disappointed, no product to put in the trap for use and moreover not proposed at the time of purchase. So you have to make a new order and pay the shipping costs again.
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Response from Produits-veto.com
Hello, thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. Indeed, the attractive product is not included in the trap. Do not hesitate to contact us for any future assistance, we are at your disposal.
V
Valerie C.
Rating: 3 out of 5
following a purchase from 26/04/2026
Hello, be careful with the packaging, a bottle arrived with a broken cap and therefore leaking. The caps are fragile.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the packaging of your order did not meet your expectations and that you encountered a problem with the bottle. Please know that we take your feedback very seriously and that we will improve our packaging processes to prevent this from happening again. Do not hesitate to contact us if you need further assistance.
Best regards,
The Produits-veto.com team
C
Caroline L.
Rating: 3 out of 5
following a purchase from 07/04/2026
Delivery times a bit long, but excellent product.
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Response from Produits-veto.com
Hello,
Thank you very much for your feedback. We are delighted that you are satisfied with the quality of our products. We take note of your comments regarding delivery times and are working to improve this aspect. Your opinion is valuable to us!
Best regards,
The Produits-veto.com team
J
Jean Antoine R.
Rating: 3 out of 5
following a purchase from 14/04/2026
......................
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Celine P.
Rating: 3 out of 5
following a purchase from 10/04/2026
The variety of homeopathic products for animals is very interesting, the prices remain attractive. The only downside is the shipping and receipt times of orders. Apart from that, I am delighted to know this site.
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Response from Produits-veto.com
Hello Céline,
Thank you very much for your feedback and your comments about our site "Produits-veto.com". We are delighted that you appreciate the variety of our homeopathic products and our attractive prices. Regarding delivery times, we take note of your remark and we are constantly working to improve this service. Your satisfaction is our priority and we hope to see you again soon on our site.
Best regards,
The team at Produits-veto.com
H
Henriette R.
Rating: 3 out of 5
following a purchase from 29/03/2026
Very satisfied with the product and the shipment
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Response from Produits-veto.com
Dear Henriette, we sincerely thank you for your positive feedback regarding our product and the speed of shipment. However, we are attentive to your rating and would like to know your suggestions to improve your experience. Your satisfaction is our priority, and we hope to fully satisfy you during your next visit to Produits-veto.com.
J
Jean-Marie D.
Rating: 3 out of 5
following a purchase from 26/02/2026
delivery time too long
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Response from Produits-veto.com
Hello Jean-Marie,
Thank you for your feedback regarding your order on Produits-veto.com. We are sorry to hear that the delivery time did not meet your expectations. Your feedback is valuable, and we are constantly working to improve our service. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The Produits-veto.com team
D
Daniela S.
Rating: 3 out of 5
following a purchase from 21/03/2026
Unfortunately, the delivery to Germany did not go through. The package did not arrive. I was refunded and I reordered with another carrier. I hope this time it will arrive.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your opinion. We are sorry to hear that your order was not delivered in Germany and that this caused inconvenience. Your satisfaction is important to us, and we will work to improve our delivery service. We hope that your next order will go smoothly.
Best regards,
The Produits-veto.com team
S
Sarah Laila M.
Rating: 3 out of 5
following a purchase from 10/03/2026
Happy but too often waiting. It delays the delivery
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your review. We are pleased to hear that you are satisfied with our products. However, we understand that delivery times can be frustrating. We are constantly working to improve our logistics to reduce these waiting times. Your feedback is valuable and helps us to perfect ourselves. Please do not hesitate to contact us when your order is urgent so that we can find a solution together.
Best regards,
The Produits-veto.com team
V
Virginie T.
Rating: 3 out of 5
following a purchase from 16/03/2026
Product normally appetizing, impossible to get my cat to take it, though not difficult.
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Response from Produits-veto.com
Hello,
Thank you for your review, and we are sorry to hear that your cat did not find the product to its liking. We appreciate your feedback, which helps us improve our selection, and we encourage you to try other products from our range that may better suit its preferences.
R
Regley Eric V.
Rating: 3 out of 5
following a purchase from 05/02/2026
Hello, No worries about the order being processed. However: - I had requested delivery to a relay point and I was delivered at home. - The 2 boxes of Varromed were overpacked in a box without indication of Top/Bottom and of course they were transported upside down and several bottles leaked...
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Response from Produits-veto.com
Hello Mr. Regley,
Thank you for your feedback and we are sorry to hear that your experience was not entirely satisfactory. We take note of your comments regarding the delivery and packaging of your order, and we apologize for the inconveniences caused. Your feedback is valuable and will help us improve our services. Please do not hesitate to contact us directly for any questions or need for additional assistance.
Best regards,
The Produits-veto.com team
B
Brigitte T.
Rating: 3 out of 5
following a purchase from 10/01/2026
No issues with the products, but very unhappy with the delivery: products delivered to a different pickup point than planned, 25 minutes by car! And until the end, I received emails from Produits Véto informing me that my package was available at the initial Pickup Point. A little more organization and coordination would be helpful...
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Response from Produits-veto.com
Dear Brigitte,
Thank you for your feedback regarding your experience on our site. We are pleased that our products meet your satisfaction, but we take note of your comments on the delivery and we apologize for this situation. The information is provided by the transport company and the emails are sent automatically. We will escalate the information. Rest assured that we will strengthen our coordination to improve the service in the future.
N
Nathalie R.
Rating: 3 out of 5
following a purchase from 06/01/2026
Catastrophic delivery arrived late and at a different pickup point than indicated originally and not at all close to our home
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Response from Produits-veto.com
Hello, we thank you for your feedback regarding your delivery experience. We are sorry to hear that it did not meet your expectations and we take your comments very seriously. We will forward the information to the transport service. Best regards
D
Donatella B.
Rating: 3 out of 5
following a purchase from 05/01/2026
Two stars even though the product is great, the problem is the shipping. It costs too much and takes too long. Next courier service.
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Response from Produits-veto.com
Dear Donatella,
Thank you for your review and your comments about our site. We are glad that our products have satisfied you, but we are sorry to learn that you had difficulties with the delivery. We will take your observations into consideration and forward them to the courier. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
I
Ibrahim A.
Rating: 3 out of 5
following a purchase from 01/01/2026
Thank you very much, you were very kind and solved my problem. I am very grateful to you. Best regards.
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Response from Produits-veto.com
Dear Ibrahim, thank you for your review and we are glad that our team was able to solve your problem. Your satisfaction is our priority, and we hope to further improve our service to provide you with a perfect experience on your next visit to our website. Please do not hesitate to share your suggestions with us. Best regards.
Thank you very much, you were very kind and solved my problem. I am very grateful to you. Best regards.
J
Jean Marc R.
Rating: 3 out of 5
following a purchase from 22/12/2025
Delivery time a bit too long compared to what was planned
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Response from Produits-veto.com
Hello Jean Marc,
Thank you for taking the time to share your feedback. We are sorry to hear that the delivery time did not meet your expectations. Please feel free to contact us directly if you have any further questions or concerns. It can happen that the delays are longer than expected with our carriers. This phenomenon is exacerbated during holidays and summer vacations.
Best regards,
The team at Produits-veto.com
Y
Yaugen K.
Rating: 3 out of 5
following a purchase from 21/12/2025
still didn't receive my purchase
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Response from Produits-veto.com
Dear Yaugen,
Thank you for taking the time to share your opinion on our website. We are sorry to hear that you have not yet received your order. We understand how frustrating this can be. Please do not hesitate to contact us directly so that we can help you resolve this issue quickly.
Kind regards,
The Produits-veto.com team
D
Denis H.
Rating: 3 out of 5
following a purchase from 18/12/2025
Announces delivery in 48h, actual delivery is 10 days
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Response from Produits-veto.com
Hello Denis, we thank you for your feedback on our site "Produits-veto.com". We are sorry to learn that the delivery did not meet your expectations and we take your comments very seriously. Unfortunately, it can happen that delays extend with our carriers, especially during holiday periods. We are truly sorry. Best regards.
The team at Produits-veto.com
B
Benoît L.
Rating: 3 out of 5
following a purchase from 14/12/2025
Product received quickly, however the expiration date is very short on the product, only 6 months, so a little disappointment.
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Response from Produits-veto.com
Hello Benoît,
Thank you for taking the time to share your feedback on our site. We are glad that you received your product quickly. We understand your disappointment regarding the expiration date. In the future, if your needs require a longer timeframe, please do not hesitate to contact us to discuss your constraints.
Best regards,
The Produits-veto.com team
Y
Yolande B.
Rating: 3 out of 5
following a purchase from 09/12/2025
One of the purchased products does not match what was sent to me.
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Response from Produits-veto.com
Hello Yolande,
Thank you for taking the time to share your feedback. We are sorry to hear that one of the products received does not meet your expectations. Please do not hesitate to contact us so that we can resolve this issue together.
Best regards,
The team at Produits-veto.com
M
Marcel E.
Rating: 3 out of 5
following a purchase from 22/11/2025
I have difficulty retrieving my package
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Response from Produits-veto.com
Hello Marcel, thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties retrieving your package. Please do not hesitate to contact the transport partner to retrieve your package on site.
A
Andrea G.
Rating: 3 out of 5
following a purchase from 07/11/2025
Very long delivery
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Response from Produits-veto.com
Hello Andrea,
Thank you for taking the time to share your feedback on our site Produits-veto.com. We are sorry to hear that you experienced longer delivery times than expected. Unfortunately, we are dependent on the delivery uncertainties of our transport partners. Please feel free to contact us directly if you have any further questions or concerns.
Best regards,
The Produits-veto.com team
D
Danielle L.
Rating: 3 out of 5
following a purchase from 29/10/2025
Maybe it's too early, the product has no effect
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Response from Produits-veto.com
Hello Danielle, thank you for your feedback regarding our product. It is possible that the effects do not manifest immediately, and we encourage you to wait a little longer. Please feel free to contact us if you have any questions or need assistance.
I
Ilsegret B.
Rating: 3 out of 5
following a purchase from 09/10/2025
I know the product and it is good. Unfortunately, the delivery has not arrived for me yet. It takes way too long with the German carrier Hermes. I have already complained to them. Ultimately, this is a point that makes me consider not ordering from Produits Veto again. Unfortunately
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Response from Produits-veto.com
Hello Ilsegret,
Thank you for your feedback and we are sorry to hear that your delivery experience did not meet your expectations. We understand your frustration and will pass your comments to our delivery partner to improve this service. We hope you will give us another chance in the future.
L
Leticia M.
Rating: 3 out of 5
following a purchase from 01/10/2025
Package never received to date
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Response from Produits-veto.com
Hello Leticia,
Thank you for your feedback and we are sorry to hear that you have not yet received your package. We invite you to contact our customer service so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
C
Christian L.
Rating: 3 out of 5
following a purchase from 26/09/2025
Message too long!
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Response from Produits-veto.com
Hello Christian,
Thank you for taking the time to share your feedback. We are sorry to hear that the shipment took longer than expected. We are constantly working to improve our delivery times to provide a better experience for our customers. Your feedback is valuable and will help us improve.
Best regards,
The Produits-veto.com team
N
Nicole C.
Rating: 3 out of 5
following a purchase from 22/09/2025
Delivery date respected. The ordered product meets my expectations, easy to administer, my little pots are doing wonderfully
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Response from Produits-veto.com
Hello Nicole,
Thank you very much for your feedback and positive comments regarding the delivery and the quality of the product. We are delighted to hear that your little hens are doing well! Please feel free to share your suggestions to improve your experience.
Best regards,
The team at Produits-veto.com
J
Justine C.
Rating: 3 out of 5
following a purchase from 07/09/2025
Everything was perfect, the order and the delivery time, but 1 of the 2 products leaked during transport and was therefore not full when I received it...
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Response from Produits-veto.com
Hello Justine,
Thank you for your feedback, and we are pleased to hear that the order and delivery time met your expectations. However, we are sorry to learn that one of your products was damaged during transport. Your satisfaction is paramount to us, and we invite you to contact our customer service to resolve this issue as soon as possible. We hope to see you again soon on our site.
Best regards,
The Produits-veto.com team
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