The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Thank you for taking the time to share your feedback. We are sorry to hear that you experienced longer delivery times than expected. We are constantly striving to improve our services and take your comments into account to optimize our logistics. However, we remain dependent on our delivery partners. Your satisfaction is our priority, and we hope to provide you with a better experience on your next order.
Best regards,
The Produits-veto.com team
L
Laurent J.
Rating: 3 out of 5
following a purchase from 08/08/2025
Sent a product for cats instead of a product for dogs. 1 week waiting time. Then another 8 days waiting for the new product which is still on its way for delivery.
Translated reviews
Response from Produits-veto.com
Hello Laurent,
Thank you for taking the time to share your opinion. We are sorry for this mistake. Indeed, it doubled the delivery time. We sincerely apologize.
Best regards,
The Produits-veto.com team
P
Pat V.
Rating: 3 out of 5
following a purchase from 30/07/2025
Very very long delivery and the cat does not want to eat them.
Translated reviews
Response from Produits-veto.com
Hello Pat,
Thank you for your feedback. We are sorry to hear that the delivery took longer than expected and that your cat does not seem to appreciate the products. Please be assured that we take your comments into account to improve our services and customer satisfaction.
P
Pierre A.
Rating: 3 out of 5
following a purchase from 17/07/2025
Ok
Translated reviews
Response from Produits-veto.com
Hello Pierre,
Thank you for taking the time to leave a review on our site "Produits-veto.com". We appreciate your feedback and would be happy to know how we could improve your experience to achieve a higher rating. Please feel free to share your suggestions!
Best regards,
The Produits-veto.com team
F
Fabienne D.
Rating: 3 out of 5
following a purchase from 23/07/2025
The deworming and anti-parasitic products are very effective. However, it is relatively not visible on the site that the product for skin lesions is too dangerous and this should be indicated on your site. Why not highlight more manageable products
Translated reviews
Response from Produits-veto.com
Hello Fabienne,
Thank you for your feedback regarding your experience on our site Produits-veto.com. We are pleased to learn that you find our deworming and anti-parasitic products effective.
We take note of your comment on the visibility of information regarding the product for skin lesions. We are constantly working on implementing filters to highlight the most relevant products.
Thank you again for your constructive comments!
Best regards,
The Produits-veto.com team
H
Helena G.
Rating: 3 out of 5
following a purchase from 19/07/2025
Hello Helena,
Thank you for your feedback regarding your experience with our delivery service. We are sorry to learn that the choice of carrier did not meet your expectations and that it caused inconveniences. We hope you will find satisfaction in your future orders on our site.
Best regards,
The Produits-veto.com team
Translated reviews
Response from Produits-veto.com
Good value for money, fast shipping
C
Corinne G.
Rating: 3 out of 5
following a purchase from 18/07/2025
very good product. Less happy with the shipping costs
Translated reviews
Response from Produits-veto.com
Hello Corinne,
Thank you for taking the time to share your feedback on our site. We are delighted that you are satisfied with the quality of our products. Regarding the shipping costs, we understand your disappointment and take your feedback into account to improve our service. We are bound by the shipping costs imposed on us by the carriers.
Best regards,
The Produits-veto.com team
C
Charlotte B.
Rating: 3 out of 5
following a purchase from 09/07/2025
Very slow delivery
Translated reviews
Response from Produits-veto.com
Hello Charlotte,
Thank you for your feedback regarding your experience on our site "Produits-veto.com". We are sorry to hear that the delivery did not meet your expectations and we take your comments very seriously in order to improve our service. Unfortunately, it may happen that transport takes longer than expected, especially during the summer period. We will forward your comment to the concerned carrier.
Best regards,
The Produits-veto.com team
J
Jean Pierre P.
Rating: 3 out of 5
following a purchase from 02/07/2025
Box grossly taped
Translated reviews
Response from Produits-veto.com
Dear Jean-Pierre, we thank you for your feedback regarding your order on our site Produits-veto.com. We are sorry to learn that the packaging did not meet your expectations and we take your comments into account to improve the quality of our services. Please note that we take the liberty of taping the box of the varromed bottle, as transport can sometimes be 'chaotic', this prevents the bottle from piercing the box. Indeed, aesthetically, it is not the most accomplished. Regards, The team at Produits-veto.com
C
Chloé R.
Rating: 3 out of 5
following a purchase from 23/06/2025
Out of stock and error in sending a product with the wrong reference.
Translated reviews
Response from Produits-veto.com
Hello Chloé,
Thank you for taking the time to share your feedback. We are sorry to hear that you experienced a stock outage as well as an error in the shipment of your product. This does not meet our quality standards. Please be assured that we take your comments very seriously and will work to improve our service. Do not hesitate to contact us directly for any further assistance.
Best regards,
The Produits-veto.com team
C
Claude P.
Rating: 3 out of 5
following a purchase from 21/06/2025
I received 2 emails on the same day: One indicated delivery to one place and the other to another place. It's not a big deal.
Translated reviews
Response from Produits-veto.com
Hello Claude,
Thank you for taking the time to leave your feedback. We apologize for the confusion regarding the delivery emails. We will pass the information to the carrier although we have little hope that this remark will be taken into account. Sometimes they are forced to change the delivery point depending on the opening or available space in the relay points.
Best regards,
The team at Produits-veto.com
I
Isabelle D.
Rating: 3 out of 5
following a purchase from 13/06/2025
I had ordered the powder version of dentalplak and received the liquid version. Not a big deal because I am discovering it...
Translated reviews
Response from Produits-veto.com
Hello Isabelle,
Thank you for your feedback and your comments on your experience with our site. We apologize for this small confusion regarding your Dentalplak order. We hope that the liquid version will satisfy you and allow you to discover new benefits. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The Produits-veto.com team.
J
Jacqueline C.
Rating: 3 out of 5
following a purchase from 13/06/2025
The Vetoquinol Care product: hairballs, is not suitable for my cat, I have administered it 4 times and 4 times he vomits within 2 minutes. However, the priduits-veto site is very professional
Translated reviews
Response from Produits-veto.com
Dear Jacqueline,
Thank you for your feedback regarding the Vetoquinol Care product. We are sorry to hear that this product was not suitable for your cat. We are glad that you found our site professional and remain at your disposal for any assistance or advice.
Best regards,
The Produits-veto.com team.
D
Delphine F.
Rating: 3 out of 5
following a purchase from 03/06/2025
I am happy with the products but not with the shipping, it was very long and no information on the delivery tracking
Translated reviews
Response from Produits-veto.com
Hello Delphine,
Thank you for your feedback and we are glad to know that you are satisfied with the products. We sincerely apologize for the delivery delay and the lack of information on tracking. Your experience is important to us, and we will work to improve our shipping service. Please do not hesitate to contact us if you have any questions or concerns.
Best regards,
The Produits-veto.com team
M
Monique S.
Rating: 3 out of 5
following a purchase from 20/05/2025
The product is okay, delivery however, even with Colissimo: no tracking information, and, not being notified, I had to pick up the package with difficulty
Translated reviews
Response from Produits-veto.com
Hello Monique,
Thank you for taking the time to share your opinion and we are glad that you were satisfied with the product. We are sorry to hear that you encountered difficulties with the communication regarding the delivery. Colissimo is supposed to take over to notify you of the delivery. We are sincerely sorry. Please do not hesitate to contact us directly so that we can assist you further.
Best regards
The Produits-veto.com team
L
Laurence R.
Rating: 3 out of 5
following a purchase from 07/05/2025
Speed reliability ok
Translated reviews
Response from Produits-veto.com
Hello Laurence, thank you for your feedback and we are glad that you appreciated the speed and reliability of our service. We are always listening to our customers and strive to continuously improve your experience on Produits-veto.com. Please feel free to share your suggestions for an even higher rating!
T
Thierry G.
Rating: 3 out of 5
following a purchase from 27/04/2025
Delivery time too long, more than a week after product compliant
Translated reviews
Response from Produits-veto.com
Dear Thierry,
Thank you for taking the time to share your feedback on our site Produits-veto.com. We are pleased to hear that the product meets your expectations, but we are sorry to learn that the delivery time did not meet your expectations. We had an unexpected product shortage from the laboratory. We hope to see you again soon and provide you with a more satisfactory experience.
Best regards,
The team at Produits-veto.com
P
Patrick P.
Rating: 3 out of 5
following a purchase from 03/05/2025
Delivery delayed by several days and package crushed
Translated reviews
Response from Produits-veto.com
Hello Patrick,
Thank you for taking the time to share your feedback. We are sorry to hear that the delivery was delayed and that your package arrived damaged. We take your comments very seriously and will report this issue to the carrier. Please feel free to contact our customer service for any assistance.
Best regards,
The team at Produits-veto.com
J
Jackie M.
Rating: 3 out of 5
following a purchase from 07/04/2025
I appreciated it except for the delay of several days before handing it over to the carrier!
Translated reviews
Response from Produits-veto.com
Hello Jackie, thank you for your feedback and we are glad that you appreciated your experience on our site. We take your comment regarding the processing time into account and will strive to improve this point in the future. Your satisfaction is our priority.
A
Andre M.
Rating: 3 out of 5
following a purchase from 02/04/2025
Hello André, thank you for taking the time to share your feedback. We are pleased that your order arrived without any problems, but we are sorry to learn that you encountered difficulties with the transport. We take your feedback very seriously and will work with our delivery service to improve this experience in the future.
Translated reviews
Response from Produits-veto.com
Satisfied
H
Hervé M.
Rating: 3 out of 5
following a purchase from 15/01/2025
Hello, lack of poultry products.
Translated reviews
Response from Produits-veto.com
Hello Hervé, thank you for your feedback regarding the lack of poultry products on our site. Please be assured that we take your comments into account to improve our offer. We hope to satisfy you more during your next visit. We are working on finding new products to add to the catalog throughout the year.
Best regards, The team at Produits-veto.com
M
Marc W.
Rating: 3 out of 5
following a purchase from 16/03/2025
Delivery time too long
Translated reviews
Response from Produits-veto.com
Hello Marc,
Thank you for taking the time to share your feedback on our site. We are sorry to hear that the delivery time did not meet your expectations. Please know that we are doing everything we can to improve our services and reduce delays. However, we are constrained to work with external carriers who may encounter problems during the delivery of products.
We are sincerely sorry
Best regards,
The team at Produits-veto.com
H
Helene B.
Rating: 3 out of 5
following a purchase from 13/03/2025
Order not well protected, tip of the ordered bottle broken in the box. Thank you
Translated reviews
Response from Produits-veto.com
Hello Hélène,
Thank you for taking the time to share your experience on our site. We are sorry to learn that your order did not arrive in a satisfactory condition and that the tip of the bottle was broken. Please know that we take the protection of our products during shipping very seriously. Your feedback is valuable and we will use it to improve our packaging. Please do not hesitate to contact our customer service so that we can find a solution together.
Best regards,
The Produits-veto.com team
H
Hoppler D.
Rating: 3 out of 5
following a purchase from 09/03/2025
very far delivery
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback regarding your experience on our site Produits-veto.com. We are sorry to learn that the delivery distance was a problem for you. Unless there was a rerouting by the carrier (which we cannot influence), the delivery is made to the location selected when placing the order.
Best regards,
The Produits-veto.com team
V
Viviane E.
Rating: 3 out of 5
following a purchase from 07/03/2025
When I placed the order, the prices were displayed excluding tax and not including VAT. I realized it too late. I will not place any more orders with you
Translated reviews
Response from Produits-veto.com
Hello Viviane,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties regarding the price display on our site. Your feedback is valuable and we will ensure to check the proper functioning of the site. Please note that a price display discrepancy may be due to an ad blocker, being located outside of France, or a misconfiguration of your computer/smartphone settings.
Best regards,
The team at Produits-veto.com
I
Isabelle D.
Rating: 3 out of 5
following a purchase from 04/03/2025
Shipping costs are too high.
Translated reviews
Response from Produits-veto.com
Hello Isabelle, thank you for your feedback. We understand your concern regarding shipping costs and we are constantly working to optimize our rates to better satisfy our customers. Unfortunately, shipping costs are offered at the lowest based on carrier rates.
Best regards,
The Produits-veto team
N
Nadine P.
Rating: 3 out of 5
following a purchase from 27/02/2025
Received two bottles, one not screwed on properly I lost a bit of product it's a shame Best regards
Translated reviews
Response from Produits-veto.com
Dear Nadine,
Thank you for taking the time to share your experience with us. We are sorry to hear that one of your bottles was not screwed on properly and that this led to a loss of product. Your feedback is valuable and helps us improve our services, we remain vigilant about this. Please do not hesitate to contact us directly in cases of degradation like this we will do what is necessary.
Best regards,
The Produits-veto.com team
F
Feghouli L.
Rating: 3 out of 5
following a purchase from 24/02/2025
Very long delivery times!
Translated reviews
Response from Produits-veto.com
Hello Mrs. Feghouli,
Thank you for taking the time to share your opinion on our site Produits-veto.com. We are sorry to hear that you experienced long delivery times. Unfortunately, the delays with Mondial Relay are sometimes longer, we apologize for that. For faster delivery, we invite you to choose Colissimo.
Best regards,
The Produits-veto.com team
M
Marc M.
Rating: 3 out of 5
following a purchase from 23/02/2025
After 10 days, I still have not received the order delivered from France to Belgium. The fact that the delivery company Mondial Relay is offered in the choices is harmful to the company's image. I still cannot give an opinion on the product as it has not yet been received. It goes from Paris to Lisbon to return to Paris... Then Belgium...
Translated reviews
Response from Produits-veto.com
Hello Marc,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered delivery issues with your order. Your experience is important to us, and we understand how frustrating this can be.
The implementation of Mondial Relay was a request from a good number of our customers. If you have delivery problems, do not hesitate to contact our customer service and the customer service of Mondial Relay to unblock the situation.
Best regards,
The Produits-veto.com team
S
Sandrine L.
Rating: 3 out of 5
following a purchase from 27/01/2025
After a week of use not completely convinced by the result... I continue anyway to see later. Otherwise, product that I mix with food and which is ingested without problem by my puppy.... and received in perfect packaging.
Translated reviews
J
Josselyne A.
Rating: 3 out of 5
following a purchase from 13/01/2025
Delivery times too long! It took me over a week to receive the products ...not great ...
Translated reviews
Response from Produits-veto.com
Hello Josselyne, thank you for your feedback. We are sorry to hear that the delivery times did not suit you. We take your comment into consideration and will do our best to improve this point. Thank you for your trust!
E
Elizabeth M.
Rating: 3 out of 5
following a purchase from 18/06/2024
No problem with the order but Colissimo does not deliver and does not ring the intercom. I had to go out
Translated reviews
Response from Produits-veto.com
Hello Elizabeth, thank you for your feedback on our site Produits-veto.com. We are sorry for the delivery issue with Colissimo. We will forward your comment to our delivery service to improve our service. Please do not hesitate to contact us directly if you encounter other problems with your order. Thank you for your trust and have a good day. The Produits-veto.com team.
T
Thierry S.
Rating: 3 out of 5
following a purchase from 11/12/2024
Order received well packaged in very good condition. However, the delivery time is too long. Ordered on 11/12/24 and delivered on 21/12/24.
Translated reviews
Response from Produits-veto.com
Dear Thierry,
Thank you for sharing your feedback on our site Produits-veto.com.
We are pleased that your order was delivered in good condition after being carefully packaged. However, we are sorry for the longer than expected delivery time. We do our best to ship orders as quickly as possible, but sometimes delays beyond our control may occur. Our pharmaceutical distributor has changed management software, extending our supply times.
We hope our products meet your expectations and that you will continue to trust us for your veterinary purchases.
Best regards,
The Produits-veto.com team.
R
Regley Eric V.
Rating: 3 out of 5
following a purchase from 02/12/2024
I am satisfied with the product but the delivery went poorly since one of the two boxes (the one with 25 bottles, poorly packaged) opened during transport and the packaging of the bottles was very damaged. Moreover, the first package was delivered to a different relay point and the second was delivered with a 24-hour delay. Eric REGLEY
Translated reviews
Response from Produits-veto.com
We are sorry to learn that the delivery of your order did not go as planned. We will escalate the information to our logistics department to prevent this from happening in the future. Your satisfaction is our priority and we are glad that you like the product. We remain at your disposal for any other questions or comments. Best regards, The Produits-veto.com team
A
Alexandra R.
Rating: 3 out of 5
following a purchase from 06/11/2024
Overall the site is good but the shipping times are too long.
Translated reviews
Response from Produits-veto.com
Hello Alexandra, thank you for your feedback on our site Produits-veto.com. We are happy that you find it good overall. We take note of your comment regarding shipping times, we will do our best to improve that. Thank you very much for your feedback, it helps us to improve. Best regards.
M
Michel L.
Rating: 3 out of 5
following a purchase from 28/10/2024
Good
Translated reviews
Response from Produits-veto.com
Thank you for your feedback, Michel. We are delighted that you had a good experience on our site Produits-veto.com. We hope to continue providing you with impeccable service quality. Do not hesitate to come back to us if you need advice or quality veterinary products.
L
Lydia M.
Rating: 3 out of 5
following a purchase from 06/10/2024
Not easy to get down every time...
Translated reviews
Response from Produits-veto.com
Hello Lydia, thank you for your feedback. We are sorry that our products are not easy to administer for your animal. We will pass the information to the laboratory. Thank you for your trust and loyalty.
G
Gras Requena F.
Rating: 3 out of 5
following a purchase from 24/09/2024
You need to improve the packaging, the product arrives broken
Translated reviews
Response from Produits-veto.com
Thank you for your comment, we are sorry that you received a damaged product. We will take your comment into account to improve our packaging in the future. Thank you for your trust.
W
William C.
Rating: 3 out of 5
following a purchase from 04/10/2024
I recommend this site, the only downside is that I never receive an email to say that my order has arrived.
Translated reviews
Response from Produits-veto.com
Thank you for your comment, William. We are happy that you are satisfied with our services. We take note of your remark regarding email notifications; unfortunately, delivery emails are linked to the carrier. We invite you to check your spam or your email address in case of further issues. Your opinion is valuable to us, thank you for your trust.
E
Estella C.
Rating: 3 out of 5
following a purchase from 11/09/2024
The tablets are too big. They need to be crushed in pâté and not sure the cat will eat it all
Translated reviews
Response from Produits-veto.com
Hello Estella, thank you for your review on our site Produits-veto.com. We are sorry that the tablets are too big for your cat.
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 