Customer reviews of Produits-veto.com

9,6 /10

Based on 6 829 published reviews

5 6 125 90% 4 348 5% 3 90 1% 2 57 1% 1 209 3%

Summary of reviews

The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.

3 star reviews

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Daniel D.

Published on 15/10/2024 à 13h06 following a purchase from 03/10/2024

A big downside: I choose a delivery point next to my work that is open when I finish my day and I am delivered to a post office 5 km away that closes before the end of my day....

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Response from Produits-veto.com Published on 15/10/2024

Hello, thank you for your feedback on our site Produits-veto.com. We are sorry that the delivery did not go as planned and we take note of your comment regarding the choice of the delivery point. We will pass this information on to Colissimo, who is in charge of this aspect. We are doing everything we can to improve our service and hope to satisfy you with your next order. Best regards, The Produits-veto.com team.

Elisabeth L.

Published on 15/10/2024 à 12h57 following a purchase from 05/09/2024

Too long, I should have gone to my village pharmacy

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Response from Produits-veto.com Published on 15/10/2024

Thank you for your feedback, Elisabeth. We are sorry that your experience on our site did not meet your expectations. We take note of your comment and will pass the information to Colissimo to improve the speed of their service. Best regards, The Produits-veto.com team.

Nathalie B.

Published on 15/10/2024 à 12h36 following a purchase from 09/09/2024

Well received but the bottle was damaged during delivery. I had to put the product in another container because it was leaking.

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Response from Produits-veto.com Published on 15/10/2024

We are sorry to hear that your bottle was damaged during delivery. Please feel free to contact us to resolve this kind of issue. We will send you a new product for the occasion. We hope that the product you received was still in line with your expectations. Thank you for your feedback and your rating. We take your comments into account to improve our service.

Thc R.

Published on 01/02/2024 à 22h16 following a purchase from 25/01/2024

There is no possibility to track the package, collisimo did not send an email with tracking. In the box, there were no spacers, the primary product packaging was all very damaged.

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Alexandra

Published on 02/02/2023 à 13h33 following a purchase from 30/01/2023

For my dog, the recommended dose is 10 drops but there is no dropper, it's a pipette which is not practical at all.

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Flo

Published on 10/12/2022 à 20h16 following a purchase from 09/12/2022

Everything ok except the increase in a few months of more than two euros per bag !!!!

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Revillier J.

Published on 09/08/2022 à 08h20 following a purchase from 09/08/2022

I bought products on veto.com and I find that the delivery method is not good, we pay less for relay delivery but we have to take the car to get there, not logical when the postman delivers small packages on his route

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Response from Produits-veto.com

Hello Mr. REVILLER, We are sincerely sorry for this difference, however, please note that Colissimo charges its home deliveries at a higher price than at relay points. We do not have control over this. Best regards

Cliente

Published on 03/01/2022 à 19h31 following a purchase from 03/01/2022

Pills too big

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Claudine P.

Published on 08/05/2020 à 15h26 following a purchase from 08/05/2020

Delivery a bit long.

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Chris P.

Published on 04/07/2019 à 16h29 following a purchase from 04/07/2019

Hello. The site is not up to date. The cart I ordered was not delivered due to your poor management of discount codes. You did take the care to refund me. I give you 2.5 stars.

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