Customer reviews of ProTubeVR

8,9 /10

Based on 184 published reviews

Summary of reviews

ProTubeVR consistently impresses with its exceptional product quality, with many highlighting the superb materials and innovative designs that enhance the VR experience, particularly for flying and shooting games. The Gen 3 ProVolver Pistol is frequently mentioned as a game changer due to its immersive haptic feedback and realistic balance, making it a must-have for enthusiasts. Customers also commend the fast and reliable shipping process, often receiving their orders quickly and without hassle, which adds to the overall positive shopping experience.

Reviews 1 and 5 stars

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Fabrice D.

Published on 18/06/2025 à 16h37 following a purchase from 18/05/2025

Perfect

Ümit G.

Published on 15/06/2025 à 16h16 following a purchase from 16/05/2025

I have to say that the customer support it top notch. I had to replace a controller cup on my Magtube that had a crack in it and just after 20-30 minutes I received an E-Mail stating that my replacement was being prepared (and 2-3 days for shipping). So thank you for the incredible support.

Fabrice D.

Published on 13/06/2025 à 21h30 following a purchase from 02/05/2025

Perfect

Translated reviews

Response from ProTubeVR Published on 04/07/2025

Thank you very much for this excellent rating!
The ProTubeVR team

Dominique B.

Published on 13/06/2025 à 18h11 following a purchase from 14/05/2025

Très bien ! Les Protubes sont supers et d’excellente qualité. Le vendeur est en contact avec l’acheteur tout le long du processus. C’est très professionnel et vraiment fiable. À recommander sans hésiter.

Valentin B.

Published on 11/06/2025 à 16h22 following a purchase from 10/05/2025

Perfect, honestly a good product, the only downside for me is the fixings, maybe try a sliding system (for shotguns for example, it could be useful) But apart from that detail, the rest is top top :)

Translated reviews

Response from ProTubeVR Published on 04/07/2025

Thank you very much for this excellent rating!

I reiterate what I mentioned in the product review:
The most commonly used method (shared on our Discord) is to adjust the tightening of the front controller support to allow for smooth forward and backward movement on the tube, without lateral play when detaching the cup. This requires a small adjustment, but it is currently the most popular solution among users.
This applies to both the MagTube gunstock and the ForceTube haptic gunstock.

The ProTubeVR team

Malyemezian G.

Published on 06/06/2025 à 20h39 following a purchase from 06/05/2025

Translated reviews

Response from ProTubeVR Published on 04/07/2025

Thank you very much for this excellent rating!
The ProTubeVR team

Shawn C.

Published on 05/06/2025 à 15h04 following a purchase from 12/04/2025

I love the metal one I hated the plastic one I had

Chris W.

Published on 29/05/2025 à 00h24 following a purchase from 28/04/2025

I'm in California and the parts for my ProTube came super fast, as if the company was instate instead of in Europe

Response from ProTubeVR Published on 02/06/2025

Thanks for the kind words, enjoy!

Christophe T.

Published on 26/05/2025 à 04h42 following a purchase from 25/04/2025

I recommend ProTube VR for the experience I had with this merchant.

Translated reviews

Response from ProTubeVR Published on 04/07/2025

Thank you for this recommendation!
Your trust makes us very happy.
The ProTubeVR team

brody P.

Published on 18/05/2025 à 22h34 following a purchase from 16/04/2025

very good aim improved tons

Response from ProTubeVR Published on 19/05/2025

Thanks for the kind words, enjoy!

Julian G.

Published on 18/05/2025 à 16h03 following a purchase from 18/04/2025

Great stock, got exactly what was promised

Response from ProTubeVR Published on 19/05/2025

Thanks for the kind words, enjoy!

Milan B.

Published on 12/05/2025 à 09h16 following a purchase from 10/04/2025

cheap 3d printed junk

Response from ProTubeVR Published on 02/06/2025

That does not sound normal. This sort of thing is likely covered by our extensive warranty. (refer to here: https://www.protubevr.com/en/content/34-warranty) As always, should you encounter any issues, be dissatisfied, or have any questions, don't hesitate to reach out to support. If you are not happy with your product, you have 30 days after receiving it to initiate a return. https://www.protubevr.com/en/content/91-refund-policy

Dave N.

Published on 02/05/2025 à 19h29 following a purchase from 01/04/2025

Fantastic product

Response from ProTubeVR Published on 05/05/2025

Thanks for the kind words, enjoy!

Tobias G.

Published on 26/04/2025 à 10h30 following a purchase from 14/03/2025

Great Team and product!

Response from ProTubeVR Published on 28/04/2025

Thanks for the kind words, enjoy!

Tracy W.

Published on 24/04/2025 à 15h53 following a purchase from 24/03/2025

Sorry my son didn’t like it 🙂‍↕️

Response from ProTubeVR Published on 02/06/2025

As a reminder, we have an extensive warranty and a solid return policy. If you are not satisfied with your purchase you have 30 days to start a return. https://www.protubevr.com/en/content/91-refund-policy

Jon C.

Published on 24/04/2025 à 03h01 following a purchase from 22/03/2025

Takes some getting used to and it's a bit pricy for some 3D printed parts and carbon fiber rods, but I cant argue with the quality and durability. Once you get used to it, it can turn you into a BEAST in FPS VR games

Response from ProTubeVR Published on 24/04/2025

Thanks for the kind words, we hope you enjoy!

Georges J.

Published on 21/04/2025 à 11h53 following a purchase from 21/03/2025

Top product

Translated reviews

Thomas W.

Published on 21/04/2025 à 10h52 following a purchase from 21/03/2025

top notch

Chris S.

Published on 18/04/2025 à 18h15 following a purchase from 18/03/2025

The company takes care of their customers

Response from ProTubeVR Published on 21/04/2025

Thanks for the kind words, enjoy!

Justin F.

Published on 17/04/2025 à 18h29 following a purchase from 18/03/2025

ProtubeVR is a great company. While their products are premium priced, they provide exceptional value. Not only are their products high quality, but their warranty ensures that you will get the full value for what you spend. I was very impressed with the quality of their customer service and the speed of delivery. I highly recommend this company.

Response from ProTubeVR Published on 21/04/2025

Thanks for the kind words, enjoy!

Joseph M.

Published on 12/04/2025 à 19h47 following a purchase from 13/03/2025

I still can't get this thing to pair with compatible games or use the compatability app!!! Frustrating ,it should pair easily with compatible games instead having to turn off headset. ,reboot,etc A whole ritual just to get it to pair! Im really disapointed !!!I shouldn't have purchased!!!

Response from ProTubeVR Published on 02/06/2025

We have extensive documentation, tutorials, and instructions, and lists of supported games users can access to learn how to use their product, and get up and running in a simple and straightforward manner. These are available in our tutorials, on our subreddit, and in our discord server. The behavior mentioned above is not normal. Make sure to follow the instructions to set it up correctly. On low charge it does not function as intended. On PC, Bluetooth connection issues are the primary cause for issues.

There are over 60 supported titles across multiple platforms that have native support for our haptic devices (ProVolver, ForceTube). The list is available on our website, our subreddit, and our discord server. We highly recommend looking through the list before purchasing to know what games are supported. In addition to the supported games, our Steam Companion App SteamVR compatibility feature offers basic functionality in all OpenVR titles on Steam.

As always, if you run into any issues or have any questions, don't hesitate to reach out through customer support.

Octavis H.

Published on 11/04/2025 à 18h02 following a purchase from 11/03/2025

I wanted the pistol haptic. But the stock I got was also a great choice. Can’t go wrong with protubeVR!

Response from ProTubeVR Published on 11/04/2025

Thanks for the kind words, enjoy!

Viktor A.

Published on 04/04/2025 à 16h56 following a purchase from 05/03/2025

Its a great product.

Response from ProTubeVR Published on 07/04/2025

Thanks for the kind words, we hope you enjoy!

Anthony M.

Published on 03/04/2025 à 08h31 following a purchase from 03/03/2025

Perfect, order delivered in 24 hours. Customer service is excellent.

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eric N.

Published on 02/04/2025 à 15h53 following a purchase from 27/02/2025

Very good

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Tom S.

Published on 30/03/2025 à 18h19 following a purchase from 24/02/2025

Ordentliche Ware und sehr schneller Versand! Der Preis ist um einiges höher als bei billiger Chinaware aber dadurch bekommt man auch Top Qualität!

Israel P.

Published on 29/03/2025 à 13h07 following a purchase from 26/02/2025

It's the next step and necessary to play gun games!

Response from ProTubeVR Published on 31/03/2025

Thanks for the kind words, enjoy!

Scott G.

Published on 21/03/2025 à 23h51 following a purchase from 17/02/2025

ProTubeVR products, support and the team are amazing. ProTubeVR products for your VR devices is the best way to go.

Response from ProTubeVR Published on 24/03/2025

Thanks for the kind words, enjoy!

Emmanuel V.

Published on 21/03/2025 à 20h36 following a purchase from 19/02/2025

Plusieurs achat chez ProTubeVR, commande toujours traité et expédiée rapidement, et des produits de super qualité. Un partenaire de choix pour tout passionné de VR !

Diego S.

Published on 20/03/2025 à 17h57 following a purchase from 18/02/2025

A product that enhances my gaming experience to the highest levels, with an effective and unbeatable user service. A 10 out of 10, no doubt about it.

Response from ProTubeVR Published on 24/03/2025

Thanks for the kind words, enjoy!

Michael J.

Published on 20/03/2025 à 01h49 following a purchase from 16/02/2025

Good stuff as always :)

Response from ProTubeVR Published on 20/03/2025

Thanks for the kind words, we hope you enjoy!

Simone S.

Published on 19/03/2025 à 19h28 following a purchase from 16/02/2025

Easy to assemble, robust and precise, excellent product!

Response from ProTubeVR Published on 20/03/2025

Thanks for the kind words, enjoy!

Lorenzo V.

Published on 19/03/2025 à 18h29 following a purchase from 16/02/2025

Todo muy bien. Excelente articulo.

Andy H.

Published on 16/03/2025 à 22h54 following a purchase from 13/02/2025

Super fast delivery. This is second time ordering through these guys. No problems. Would recommend.

Response from ProTubeVR Published on 17/03/2025

Thanks for the kind words, enjoy!

JASON N.

Published on 13/03/2025 à 17h29 following a purchase from 11/02/2025

Excellent customer service and a great product

Didier S.

Published on 12/03/2025 à 17h01 following a purchase from 19/02/2024

Top, serious and responsive team, I recommend 👌

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JASON B.

Published on 12/03/2025 à 16h56 following a purchase from 09/02/2025

Good, solid build I'd expect for the price.

Response from ProTubeVR Published on 17/03/2025

Thanks for the kind words, we hope you enjoy!

Fernando G.

Published on 12/03/2025 à 01h14 following a purchase from 07/01/2025

Great product

Response from ProTubeVR Published on 17/03/2025

Thanks for the kind words, enjoy!

Robert W.

Published on 10/03/2025 à 21h13 following a purchase from 01/10/2024

COMPLETELY changed vr shooters for me! I went from completely missing all my shots to hitting every single one! A magtube well complex change ur experience in vr shooters! I highly recommend this gunstock!

Response from ProTubeVR Published on 11/03/2025

Thanks for the kind words, enjoy!

Chet M.

Published on 07/03/2025 à 18h25 following a purchase from 04/02/2025

Excellent customer service

Response from ProTubeVR Published on 11/03/2025

Thanks for the kind words, we hope you enjoy!