Customer reviews of ProTubeVR

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 184 published reviews

Summary of reviews

ProTubeVR consistently impresses with its exceptional product quality, with many highlighting the superb materials and innovative designs that enhance the VR experience, particularly for flying and shooting games. The Gen 3 ProVolver Pistol is frequently mentioned as a game changer due to its immersive haptic feedback and realistic balance, making it a must-have for enthusiasts. Customers also commend the fast and reliable shipping process, often receiving their orders quickly and without hassle, which adds to the overall positive shopping experience.

5 star reviews

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Enrique S.
Rating: 5 out of 5
following a purchase from 21/04/2026
always good treating with you guys
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CEDRIC M.
Rating: 5 out of 5
following a purchase from 30/01/2026
Awesome!
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Arnau A.
Rating: 5 out of 5
following a purchase from 01/02/2026
Great feeling and materials. Awesome for flying games
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Sasja P.
Rating: 5 out of 5
following a purchase from 29/01/2026
The customer service is as brilliant as the products ProTube creates for us. Lots of compliments.
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Fabrice F.
Rating: 5 out of 5
following a purchase from 21/11/2025
at the top
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Jamie A.
Rating: 5 out of 5
following a purchase from 20/10/2025
Abosloutly the Best in VR accessories!!!
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Thomas M.
Rating: 5 out of 5
following a purchase from 26/08/2025
Fast and reliable as always!
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Rafael G.
Rating: 5 out of 5
following a purchase from 16/10/2025
Excellent
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Patrick K.
Rating: 5 out of 5
following a purchase from 07/10/2025
Awesome.
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Thierry D.
Rating: 5 out of 5
following a purchase from 06/10/2025
Great products and service ... Fast, efficient and of excellent quality
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Scott G.
Rating: 5 out of 5
following a purchase from 02/10/2025
The Gen 3 ProVolver Pistol is a game changer with its ability to have recoil and rumble haptics that can be used in any VR shooting game. A must have.
Response from ProTubeVR
Thanks for the kind words!
J
Johannes V.
Rating: 5 out of 5
following a purchase from 02/10/2025
Ordered the protubeVR Prostraps for quest 3 alongside some spare parts to build a second magtube gunstuck. As a long term customer i am really pleased to see that the Quality has massively approved since i first bought parts (for quest 1).
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Pinchas H.
Rating: 5 out of 5
following a purchase from 17/08/2025
I wanted to update my previous review because the situation turned out completely different from what I originally thought. The reason I never heard back from support wasn’t that the team ignored me, it was because my browser’s security settings blocked my original help requests on their website, so they never even received it. Once I realized that and tried again using a different browser, I got a quick response. At first I was pissed cuz I fely like no one was getting back to me, but I admit it was my issue, my bad. I want to aplogize for leaving a harsh review the first time, I'm more than happy top correct it now though. After that, Sephrooth reached out to me personally on Discord and was awesome to work with. He walked me through everything and helped me solve a separate Bluetooth issue that had been causing connection problems with my ProVolver. Now that everything’s working the way it should, the ProVolver has been absolutely solid, the haptic feedback, weight balance, and immersion in VR shooters is addicting. I can't say enough good things abouit it. If you ever contact them and don’t hear back after a day or two, definitely try submitting your request again using a different browser it could just be a security setting blocking it. Big thanks to Sephrooth for the help and professionalism. The product and the team both deserve credit for standing behind their gear. I friggen love this thing abnd will be buying the new model so I can review it on my channel. I llok forward to it. Sephooth, thanks again my man, somone give that guy a raise over there!!
Response from ProTubeVR
Yes, very rarely we may not receive a support ticket due to an issue on the user end (such as browser etc.). We do get back to people promptly, typically within 1 to 2 work days. If you do not hear from us don't hesitate to reach out again or ask in the discord. Don't hesitate to try a different e-mail or use the general form. You can also reach support directly through [email protected] should you have issues with the form. Our priority is to assist and ensure you have a good product experience. We are never deliberately ignoring you. If you don't hear from us, a problem has occurred. Apologies for any inconvenience.
M
Marcel S.
Rating: 5 out of 5
following a purchase from 08/09/2025
Cups cracked after 2 years and we're replaced by ProtubeVR without hesitation - awesome customer service!
Response from ProTubeVR
Thanks for the kind words we do what we can. Every purchase comes with 2 year warranty!
J
Jan K.
Rating: 5 out of 5
following a purchase from 09/06/2025
Great shipping, great service, 10/10 would recommend!
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Cyril B.
Rating: 5 out of 5
following a purchase from 25/08/2025
Essential for all FPS VR players.
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Mostyn J.
Rating: 5 out of 5
following a purchase from 23/08/2025
Super quick delivery and quality one has come to expect from ProTube. Thanks
Response from ProTubeVR
No problem, thanks for the kind words. We hope you enjoy!
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Michael D.
Rating: 5 out of 5
following a purchase from 22/08/2025
Great product quick delivery
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Petr M.
Rating: 5 out of 5
following a purchase from 20/08/2025
My son is very happy. The price is high, but the quality is excellent.
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Chen Ping Y.
Rating: 5 out of 5
following a purchase from 14/08/2025
I am very satisfied with the overall quality, but I hope that the price of the product will not be added when it is sent in the future, because I was charged an additional tariff of nearly $25 before arriving at the destination. This is too expensive.
Response from ProTubeVR
Thank you for your feedback regarding import fees.

These fees are the customer's responsibility, and charged upon entering destination country. Our website is not set up to facilitate calculating, and charging import fees at check out, and subsequently paying them for the customer when they reach the destination country. The more you shop sites who primarily ship from the EU, Asia, etc., the more you will notice this is how the majority of places handle these fees.

We follow the universally set standard for how visible this information is, and you will find such information similarly visible on pretty much any other international retail website.

On our website where is this information?

- On the website (found at the bottom of every webpage, in the header drop down for Support, etc.): https://www.protubevr.com/en/content/1-shipping-and-duties,
- On every product page in the expanded information drop downs
- On check out when selecting a shipping method we have a link for seeing more information regarding shipping and duties
- Again on check out, you must agree to terms of sales before ordering. The terms of sales are this page: https://www.protubevr.com/en/content/3-terms-of-sales
- In our discord server FAQ channel, where the expected amounts customers have reported for various countries are stated with sources
- In our subreddit's pinned FAQ post: https://www.reddit.com/r/ProTubeVR/comments/1hqz5bf/faq_read_this_first_2025_edition/
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JOSE FRANCISCO C.
Rating: 5 out of 5
following a purchase from 09/08/2025
On time
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Bashir A.
Rating: 5 out of 5
following a purchase from 02/08/2025
very good
B
Brad T.
Rating: 5 out of 5
following a purchase from 28/07/2025
The Into The Radius MagTube not only offers the high functionality and customization that the MagTube is known for, but also has a real nice design from my favorite VR shooter, Into The Radius!! Thanks to the ProTubeVR team for collaborating with the ITR team to bring fans this special edition gunstock!! Feel free to stop by my live streams on Twitch & YouTube to see it in action! Twitch: farmertrue & YouTube: farmertrueVR
Response from ProTubeVR
We are happy you enjoy the collaboration. Thanks for the kind words! We are always on the look out for new collaboration opportunities.
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MARTIN B.
Rating: 5 out of 5
following a purchase from 23/07/2025
Perfect for real feel better than remote handset
Response from ProTubeVR
Thanks for the kind words we hope you enjoy!
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Darin F.
Rating: 5 out of 5
following a purchase from 11/07/2025
My shopping experience was great. The only thing I was not toooo happy about is the lack of games that the haptic buttstock actually works with. So I modified my stock to take the adjustable cheek rest to mimic what "SCOPEOG" uses. Anter that, perfect. I would have ordered from you guys. Just couldn't seem to find the single cheek rest option. I'd rate your gunstock as 5 star. The adjustability for any game I rock is second to non. I would recommend the Protube to anyone in the VR community.
Response from ProTubeVR
Thanks for the kind words! Regarding the lack of games, you can see the full list of compatible games and community made mods here: https://www.protubevr.com/en/content/37-haptic-compatibility
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Michael H.
Rating: 5 out of 5
following a purchase from 02/07/2025
I’ve used the Protube with PlayStation VR2, Quest 2, and Quest 3, and it works great!
Response from ProTubeVR
Thanks for the kind words and we're happy you enjoy the ecosystem!
M
Marion L.
Rating: 5 out of 5
following a purchase from 01/07/2025
Ordered to germany, fast and easy shipment. The Gunstock itself is awesome, very good Materials and good to handle.
Response from ProTubeVR
Happy to hear! Thanks for the kind words we hope you enjoy!
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Jason S.
Rating: 5 out of 5
following a purchase from 16/06/2025
outstanding customer support
Response from ProTubeVR
Happy to hear we were able to assist you! It is always our aim to ensure all of our customers are satisfied with their purchase, and should you run into any further issues or have any further questions do not hesitate to reach out :)
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Massimo C.
Rating: 5 out of 5
following a purchase from 22/06/2025
It works, and it's the perfection
Response from ProTubeVR
Happy to hear, thanks for the kind words. Enjoy!
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Maik D.
Rating: 5 out of 5
following a purchase from 19/06/2025
The best in class if you want immersive Gunstock.
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Alexandre M.
Rating: 5 out of 5
following a purchase from 21/06/2025
Just awesome
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Response from ProTubeVR
Thank you very much for this excellent rating!

The ProTubeVR team
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Sarton O.
Rating: 5 out of 5
following a purchase from 01/06/2025
Great product. It's a case of you get what you pay for with VR gunstocks and the magtube is top tier.
Response from ProTubeVR
Thanks for the kind words, enjoy! The MagTube is indeed built to last and be easily repaired, happy to hear you like it!
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Joel A.
Rating: 5 out of 5
following a purchase from 18/06/2025
Very good quality just didn't line up the club for the game I use it for.
Response from ProTubeVR
For info we reached out to the customer to assist. The game in question is "The Golf Club VR" on Steam, which released in 2017 for the HTC Vive, and was last updated in 2018. The game does not have in game options to adjust club position for use with accessories. It may be possible with some DIY adjustment to get the club to work, or with SteamVR software based controller offset adjustment.
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raphael M.
Rating: 5 out of 5
following a purchase from 13/06/2025
Fast expedition. Evolving and repairable equipment. The best of the best. Thank you, team.
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Response from ProTubeVR
Thank you very much for this excellent rating and comment!
And in addition to all the upgrades and spare parts, our customer support is always ready to help :)

The ProTubeVR team
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HYUN JIN K.
Rating: 5 out of 5
following a purchase from 30/05/2025
It can be affirmed as an accessory that guarantees the most elaborate and stable grip in ping pong, tennis racket grip, and instrumental performance game grip.
Response from ProTubeVR
Thanks for the kind words, we hope you enjoy!
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Russell W.
Rating: 5 out of 5
following a purchase from 08/06/2025
Short and Simple! Protube is the absolute best in there feild. There products are untouchable and unbeatable. Don't waste your money on Amazon or any other company that claims they are the best! If youre not first, youre last! And ProTubeVR is definitely first!!
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PIT P.
Rating: 5 out of 5
following a purchase from 01/06/2025
Good products and after sale services, recommended.
Response from ProTubeVR
Thanks for the kind words we hope you enjoy!
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Bradley M.
Rating: 5 out of 5
following a purchase from 04/06/2025
Love the stock nothing compares to it
Response from ProTubeVR
Thanks for the kind words we hope you enjoy!
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Fabrice D.
Rating: 5 out of 5
following a purchase from 18/05/2025
Perfect
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Ümit G.
Rating: 5 out of 5
following a purchase from 16/05/2025
I have to say that the customer support it top notch. I had to replace a controller cup on my Magtube that had a crack in it and just after 20-30 minutes I received an E-Mail stating that my replacement was being prepared (and 2-3 days for shipping). So thank you for the incredible support.