Customer reviews of Pure Deco

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9,3 /10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews

Summary of reviews

Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.

Reviews 1, 2, 3, 4 and 5 stars

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Jclaude M.
Rating: 5 out of 5
following a purchase from 20/12/2019
I had absolutely no idea about Pure Deco which I discovered during my wanderings, and I was won over by the diversity of products and their quality. I contacted customer service for the availability of a product and they responded to me in less than an hour. Since then, I have added PURE DECO to my internet favorites because I have spotted other items for a future purchase.
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Dominique S.
Rating: 5 out of 5
following a purchase from 10/12/2019
Very pleasant and very responsive on the phone
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Andree L.
Rating: 3 out of 5
following a purchase from 02/12/2019
15 days of waiting
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Response from Pure Deco
Hello, After verification, the product you ordered was indeed indicated as available within 2 weeks. This mention is specified on our site in the product sheet and in the shopping cart, then in the order confirmation email you received. We are sorry that your trivet was not in stock at the time you ordered it and hope that you are completely satisfied with it. Best regards,
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Laurence G.
Rating: 5 out of 5
following a purchase from 12/12/2019
For a first order, I am completely satisfied. Fast delivery, package in good condition, product conforms to the photo.
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Georges B.
Rating: 2 out of 5
following a purchase from 13/12/2019
One advice, watch the prices and quantity closely!
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Véronique V.
Rating: 5 out of 5
following a purchase from 16/12/2019
Available items, fast delivery respecting the scheduled day
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Corinne J.
Rating: 5 out of 5
following a purchase from 12/12/2019
Super fast shipping
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Axel M.
Rating: 3 out of 5
following a purchase from 17/11/2019
Clearly lacking shipment tracking and information to the carrier to avoid delivery delays
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Response from Pure Deco
Hello, I would like to respond to your comment because we indicated the delivery day to you but the delivery person showed up and you were absent. Best regards,
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Jennifer C.
Rating: 5 out of 5
following a purchase from 30/11/2019
Good delivery tracking. Part conforms. Very good
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Mathilde M.
Rating: 3 out of 5
following a purchase from 03/12/2019
Good choice of products but too bad the shipping costs are so high! A cheaper option at a relay point would be desirable... Moreover, the shipment was particularly long: ordered on 03/12, I was only confirmed the handling on 10/12 - package received on 12/12 Regarding the product, it will be given next week so I have not yet been able to check the quality.
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Response from Pure Deco
Hello, After reading your comment, I confirm that the shipping costs are a flat fee of 6.90 euros regardless of the amount and weight of your orders. As for the delay, I am very surprised by your comment because you chose a product that was indicated to be available within 2 weeks and your order was shipped much earlier, precisely one week after your order. The delivery therefore took place before the deadline that was indicated to you. We sincerely hope that you will be fully satisfied with your future orders! Best regards,
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Sophie O.
Rating: 5 out of 5
following a purchase from 09/12/2019
speed of shipping, product quality, zero defects
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Élisabeth G.
Rating: 4 out of 5
following a purchase from 08/12/2019
With every order at Pure Deco, I am very satisfied. It's a good site that I recommend. Thank you.
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Helene B.
Rating: 5 out of 5
following a purchase from 07/12/2019
Easy purchase. Product in stock. Fast delivery.
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Claude L.
Rating: 5 out of 5
following a purchase from 30/11/2019
Faster delivery than expected. Products comply with the description. Serious packaging. Ease of contacting the supplier by phone. Very satisfied.
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Sophie D.
Rating: 5 out of 5
following a purchase from 05/12/2019
Delivery speed.
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Dominique B.
Rating: 4 out of 5
following a purchase from 06/10/2019
It's perfect, but the delays are a bit long. Great service to track your package if needed.
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Emilie B.
Rating: 5 out of 5
following a purchase from 05/12/2019
*****
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Eric B.
Rating: 5 out of 5
following a purchase from 30/11/2019
Clear site, easy order and perfect tracking!
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Beatrice B.
Rating: 5 out of 5
following a purchase from 01/12/2019
Compliant product, fast and careful delivery
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Claire M.
Rating: 1 out of 5
following a purchase from 30/11/2019
Product not received despite exceeded delivery time
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Monique C.
Rating: 5 out of 5
following a purchase from 04/12/2019
order delivered quickly, product well packaged
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Louis D.
Rating: 5 out of 5
following a purchase from 27/11/2019
Fast and compliant delivery
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Michele G.
Rating: 5 out of 5
following a purchase from 28/11/2019
Very good quality item..very fast delivery. Very good address. Thank you
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Patricia L.
Rating: 5 out of 5
following a purchase from 28/11/2019
Speed in order service - consideration of customer wishes and especially respect for requests made for delivery. Listening during requests made in after-sales service
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Michèle B.
Rating: 5 out of 5
following a purchase from 23/11/2019
Speed, compliant product
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Katty F.
Rating: 5 out of 5
following a purchase from 24/11/2019
Perfect from order to delivery! No downtime in processing my order, I love it!
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Estelle F.
Rating: 5 out of 5
following a purchase from 24/11/2019
Fast delivery
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Diaz M.
Rating: 5 out of 5
following a purchase from 23/11/2019
Very satisfactory service, fast delivery, items very well packaged
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Françoise R.
Rating: 5 out of 5
following a purchase from 23/11/2019
Order processing, delivery information and arrival within a very short time. The content is in accordance with the request.
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Dominique S.
Rating: 5 out of 5
following a purchase from 18/11/2019
Exact color
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Caroline S.
Rating: 5 out of 5
following a purchase from 15/11/2019
Very good service. Speed. Reactive. The products match the photos on the site. I would recommend without hesitation.
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Gabrielle R.
Rating: 5 out of 5
following a purchase from 14/11/2019
Completely conclusive new experience: item delivered in perfect condition, within the announced deadline, with a note attached as per our wish for our son as a gift.
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Micheline M.
Rating: 5 out of 5
following a purchase from 01/11/2019
Delivery speed. Product very well packaged and meets my expectations.
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Boyer P.
Rating: 3 out of 5
following a purchase from 31/10/2019
Delivery: perfect Product quality: average (material)
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Olivier L.
Rating: 5 out of 5
following a purchase from 30/10/2019
Delivery speed
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Sylvie H.
Rating: 5 out of 5
following a purchase from 30/10/2019
Everything was perfect: speed, packaging, products.
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Morany L.
Rating: 5 out of 5
following a purchase from 27/10/2019
Item available and very fast shipping with tracking
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Cécile P.
Rating: 5 out of 5
following a purchase from 06/10/2019
A problem with the order (which was not their fault) resolved quickly. And what I appreciate the most... answers to my questions! Thank you very much I am delighted!
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Alain G.
Rating: 5 out of 5
following a purchase from 16/10/2019
Delivery times respected and very good order tracking, product conforms and of good quality.
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Julie C.
Rating: 1 out of 5
following a purchase from 25/09/2019
I am not at all satisfied. I waited for the table for more than a month and the delivery was laborious with a more than *** delivery person. ***
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Response from Pure Deco
Dear Customer, We are sorry that you are not satisfied, our customer service did inform you of the delay. Hoping to have the pleasure of satisfying you on a future purchase, Best regards,