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Rating: 5 out of 5
On time and well packaged!
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Product as expected. High shipping costs for the product
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 5 out of 5
The order arrived very quickly without any problems during a busy period before Christmas. And the gift was very appreciated.
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A
Rating: 4 out of 5
Very good product that meets my expectations and delivered quickly
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A
Rating: 5 out of 5
Fast and quality service
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A
Rating: 4 out of 5
satisfactory
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A
Rating: 4 out of 5
Nothing to say about the delivery, punctual, well packaged. And overall very pleased with the choice of products. Very disappointed with the "Christmas tree" product.. yet it is prominently featured on your site. I found the idea very pretty.. I ended up with a plain sheet of stickers in size 10x15.. The stickers are reflective for a few brief minutes if exposed to light for a few hours and are only visible in absolute darkness. On the other hand, they are not easy to peel off and reposition. No wonder pure deco declines all responsibility for any damage to the walls. Really disappointed.
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A
Rating: 5 out of 5
Very nice little "elephant" lamp for a child's room! It is lightweight and its nightlight/lamp function is very appreciated for a baby. Very fast shipping, in protective packaging. The only negative point might be the slightly high price but it remains a reasonable purchase for a gift.
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A
Rating: 3 out of 5
Hello, I am very very disappointed with the delivery. Yesterday the transport company called me to inform me that my table would be delivered today and that I should be home all day. I waited until 4 PM and still nothing, I called the delivery company and the lady told me the delivery person is not coming today, he will come tomorrow.
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A
Rating: 5 out of 5
Perfect from ordering to delivery and of course the products :))))
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A
Rating: 4 out of 5
Fast delivery, very well before Christmas! However, I ordered pretty boxes that arrived with the corners a bit damaged by transport.
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A
Rating: 5 out of 5
VERY FAST DELIVERY AND PERFECT PACKAGE
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A
Rating: 4 out of 5
Perfect...
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A
Rating: 5 out of 5
Amazing, we will return!
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A
Rating: 2 out of 5
Hello, the order, tracking, and delivery went well and quickly, but I am disappointed with the quality-price ratio of the item, expensive compared to the quality. Best regards
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A
Rating: 5 out of 5
Delivery on time, quality of the items met expectations.
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A
Rating: 5 out of 5
Original choice of elegant design objects. Service up to par. I love it!
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A
Rating: 4 out of 5
Item corresponding to our expectations, delivered on time.
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A
Rating: 5 out of 5
Speed and efficiency! Bravo and thank you, not easy; delivery in a small village, barely a week after my online order, the package arrived well, delivered by a carrier who contacted me to make an appointment.
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A
Rating: 5 out of 5
Very satisfied with the speed of delivery and the quality of the product.
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A
Rating: 5 out of 5
Excellent transaction!
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A
Rating: 5 out of 5
Speed of service, I recommend.
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A
Rating: 5 out of 5
Reactive, no problem.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 1 out of 5
Complete delivery scheduled for this Friday 16/12/16 (2 packages). Delivery of only one package. Given that this is a Christmas gift, we sincerely hope to receive the second package before December 24. Please keep us informed. Urgent! Thank you ***
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A
Rating: 5 out of 5
Ultra-fast delivery, I recommend this online store!
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A
Rating: 4 out of 5
Ease, speed of processing requests, site ergonomics.
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A
Rating: 5 out of 5
Nothing to report, fast and careful shipping. Thank you to puredeco for their seriousness.
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A
Rating: 5 out of 5
Effective, very well packaged.
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A
Rating: 5 out of 5
I am very satisfied with the purchased product as well as the fast delivery.
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A
Rating: 4 out of 5
Very nice site with a great selection of products! As for the replacement, not enough description on the products (dimensions) and when there is a delay on a product, the entire delivery is postponed.
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A
Rating: 1 out of 5
Delivery time very long. After 8 days no news of my order, no tracking.
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Response from Pure Deco
Dear Madam, In response to your comment, I see that our customer service has already confirmed to you that the product you ordered was available within 2 weeks. This information is clearly indicated on our site in the product sheet, in the shopping cart, and in the order confirmation email. I assure you that we do everything possible to ensure that our displayed delivery times are respected. We are one week from your order, rest assured that you will be delivered on time. Our Customer Service remains at your complete disposal for any further information. Best regards, The Mediator Pure Deco
A
Rating: 5 out of 5
A beautiful showcase of products on the website, very beautiful and quality products!
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A
Rating: 5 out of 5
Product compliant, delivered quickly.
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A
Rating: 5 out of 5
Item corresponds to the photo and my choice. Deadline respected. Serious packaging, thank you.
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A
Rating: 5 out of 5
Easy site, a lot of choices, affordable prices, nothing to complain about
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A
Rating: 5 out of 5
serious packaging
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A
Rating: 3 out of 5
I cannot give my opinion as I have not yet received my package: 15 days delay! a bit long for a delivery in France. I recently ordered from an Australian site, delivery time: 10 days!
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Response from Pure Deco
Dear Customer, I am following up on your comment and after checking your order, I confirm that you ordered a week ago for a product indicated as available within 2 weeks. The availability information is indicated on our product sheets, in the cart, and in the order confirmation emails. Your order will be delivered within the announced timeframes, rest assured. For any further information, our Customer Service is at your complete disposal. Best regards, The mediator Pure Deco
A
Rating: 5 out of 5
Perfect service. No issues
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