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A
Rating: 4 out of 5
Fast delivery
Translated reviews
Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
It's a good site, which delivers quickly, the merchandise is well wrapped. No unpleasant surprises.
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A
Rating: 4 out of 5
Flawless service
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A
Rating: 4 out of 5
No dissatisfaction
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A
Rating: 4 out of 5
Fast delivery, perfect thank you
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A
Rating: 4 out of 5
Good phone contact. Package shipped and arrived very quickly. No problem.
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Rating: 1 out of 5
I was disappointed as soon as I received my package (damaged package, poorly sealed) and even more disappointed when I opened it: one of my items did not match the color seen on the site. I know there is always a difference, but this really did not correspond!!! Red is not pink, blue is not green. In short, total disappointment.
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A
Rating: 4 out of 5
Very fast delivery. Packaging ok
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A
Rating: 4 out of 5
It would have been nice to see the rose of the purchased light fixture as it is more imposing than imagined, and very pretty! My package was directly dropped in my mailbox, which surprised me, I was not able to make any reservations if necessary as indicated by email.
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A
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
Nothing to report, everything arrived in a very short time without any issues.
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A
Rating: 4 out of 5
Generally good but a certain lack of detail on the product - it was all written in German!
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A
Rating: 4 out of 5
The color did not match my expectations so the photos displayed on the site should be revised to be closer to reality. No problem with delivery, the deadlines were respected.
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A
Rating: 4 out of 5
fast delivery, careful packaging
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A
Rating: 4 out of 5
Fast delivery and responsive customer service following a credit card payment issue. I am satisfied.
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A
Rating: 4 out of 5
Delivery within the allotted time. Package in good condition.
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Rating: 3 out of 5
Good delivery time, careful packaging. The garland works well but the fabric of a small lantern tore during installation: too bad the product is of fragile quality.
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A
Rating: 4 out of 5
fast service, well protected shipment, but item a bit expensive (with delivery)
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A
Rating: 4 out of 5
fast delivery, well packaged, compliant
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A
Rating: 4 out of 5
Perfect except for the postal delivery person who did not want to wait for the verification of the merchandise because he was poorly parked. Very common attitude in Paris! Thank you
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
the ordered product did not satisfy me but the interlocutors I had were great and found me an even more satisfactory replacement solution. friendly, courteous staff, not at all "robots".
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Perfect service.
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A
Rating: 4 out of 5
nothing to report, fast well packaged, nothing to say!
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A
Rating: 4 out of 5
a bit disappointed by the item which I did not see like this but otherwise fast and efficient service, deadlines respected.
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Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
well received and well packaged
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A
Rating: 4 out of 5
very fast shipping
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A
Rating: 4 out of 5
The ordered product corresponds exactly to the online description, of good quality, compliant with the photo. Fast delivery, robust packaging, the little extra is a 'ready to gift' under packaging, the only negative element is that the price may be a bit high, it's just for this reason that I didn't give excellent.
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A
Rating: 4 out of 5
Beautiful objects at reasonable prices! Thank you for dressing our interior!
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A
Rating: 4 out of 5
My order arrived in a timely manner, out of 4 lanterns one had a malfunction. A quick email to customer service a few days later and a new lantern was delivered to me, and I didn't even have to return the defective product. So a big congratulations to all of you for your seriousness.
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A
Rating: 4 out of 5
it's very good.
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A
Rating: 4 out of 5
Very fast delivery. Compliant with expectations. Delivery costs a bit expensive though.
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A
Rating: 1 out of 5
2 broken glass tubes inside the package. The breakage occurred during packaging without a doubt because the tubes were in thick bubble wrap and there are no signs of shock on the package. I request that you kindly send me 2 replacement tubes. Thank you. JS
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Rating: 4 out of 5
Fast delivery, thank you.
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A
Rating: 4 out of 5
Everything perfect! Except shipping costs a bit high.
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Rating: 4 out of 5
Item meets my expectations, too bad we can't track the order in real time on the site.
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Rating: 4 out of 5
Product arrived quickly and in good condition.
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Rating: 4 out of 5
Good follow-up, quick package shipment, item very well packaged. Highly recommend.
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