Customer reviews of Pure Deco

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
5 2 092 77% 4 509 19% 3 55 2% 2 29 1% 1 47 2%

Summary of reviews

Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.

Reviews 1, 2, 3 and 5 stars

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S
Sylvie N.
Rating: 5 out of 5
following a purchase from 06/10/2021
Products matching the photos, received quickly.
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M
Marie Y.
Rating: 5 out of 5
following a purchase from 02/11/2021
Hello, I am very satisfied with the speed of delivery of my ordered items as well as their quality.
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C
Claire L.
Rating: 5 out of 5
following a purchase from 03/11/2021
PERFECT AS USUAL
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G
Geraldine P.
Rating: 3 out of 5
following a purchase from 01/10/2021
Hello. I received my package well. There was a delay. Which is not a problem. I had to contact you twice to inquire about an approximate delivery date. I would have simply liked to be informed. About the situation by your services. Best regards. ***
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L
Laureline P.
Rating: 5 out of 5
following a purchase from 28/10/2021
The product is superb, I need a second one!
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C
Clarence B.
Rating: 2 out of 5
following a purchase from 12/10/2021
Hello, I have received my order *** but I had to pay almost *** CAD in customs duties and I do not find that normal. You should have warned me that I would have to pay customs duties knowing that you knew the package was for Canada. Best regards.
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H
Helene S.
Rating: 5 out of 5
following a purchase from 27/10/2021
Impeccable reception. Fast shipping. Secure payment.
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N
Nathalie P.
Rating: 5 out of 5
following a purchase from 26/10/2021
Effective, fast, top quality, 👏👏👏
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F
Fabien B.
Rating: 5 out of 5
following a purchase from 25/10/2021
Very effective 👌🏼👍🏼
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Isabelle P.
Rating: 5 out of 5
following a purchase from 18/10/2021
Fast and careful shipping; I am delighted with the blanket, it is super pleasant to the touch and warm, of beautiful quality. I recommend this product.
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E
Edwige B.
Rating: 5 out of 5
following a purchase from 16/10/2021
Beautiful quality.
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M
Marie D.
Rating: 5 out of 5
following a purchase from 13/10/2021
Always delighted with the products, service, and telephone reception.
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C
Cécile M.
Rating: 2 out of 5
following a purchase from 09/10/2021
Change your delivery provider. The post is really no longer possible. We give instructions to pick up the package at a pickup point and not the delivery person comes back and of course it is up to us to go down and respond in a second otherwise the delivery person is already gone! It's really a shame because delivery is the last thing we remember! Otherwise, the purchase on the site went very well. Package very well packaged to avoid receiving the broken item!
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H
Helene S.
Rating: 5 out of 5
following a purchase from 04/10/2021
Shipping speed beyond my expectations. Excellent product.
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C
Claude S.
Rating: 5 out of 5
following a purchase from 25/09/2021
From ordering to delivery, everything is perfect. A great professional site.
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Gwenaëlle L.
Rating: 5 out of 5
following a purchase from 25/09/2021
Very responsive and friendly customer service, fast delivery, very good first experience with Pure Deco.
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M
Monica P.
Rating: 5 out of 5
following a purchase from 22/09/2021
Great ecological material, ergonomic.
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V
Vincent F.
Rating: 5 out of 5
following a purchase from 20/09/2021
Fast and efficient.
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A
Aude P.
Rating: 5 out of 5
following a purchase from 14/09/2021
Great. Fast. Well packaged. I recommend.
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R
Rim B.
Rating: 5 out of 5
following a purchase from 13/09/2021
Order placed Monday noon, package received Tuesday at 9:30 am: impressive! Impeccable product.
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C
Caroline V.
Rating: 5 out of 5
following a purchase from 05/09/2021
Fast shipping, superb mask.
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M
Marie L.
Rating: 5 out of 5
following a purchase from 31/07/2021
Very good service, and great coated tablecloth!
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C
Caroline E.
Rating: 5 out of 5
following a purchase from 31/08/2021
I had an order problem and it was resolved very quickly.
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M
Magali C.
Rating: 5 out of 5
following a purchase from 30/08/2021
Quality items that cannot be found elsewhere. Fast delivery. Items very carefully packaged.
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Sylvie P.
Rating: 5 out of 5
following a purchase from 29/08/2021
Fast delivery and very nice dish.
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Sophie C.
Rating: 5 out of 5
following a purchase from 23/08/2021
Pleasant site offering beautiful products. Wide choice and easy to use for the customer.
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Pierre L.
Rating: 5 out of 5
following a purchase from 23/08/2021
Easy to order. Very fast delivery. Really beautiful products (and well packaged, avoiding any risk of breakage).
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Luc G.
Rating: 5 out of 5
following a purchase from 17/08/2021
Nothing to report, everything is perfect
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S
Sophie B.
Rating: 5 out of 5
following a purchase from 09/08/2021
Product meets expectations, quick delay
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Nathalie C.
Rating: 5 out of 5
following a purchase from 09/08/2021
Fast delivery, careful shipping, items conform to descriptions, nothing to complain about!
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Jeannine W.
Rating: 5 out of 5
following a purchase from 02/08/2021
Fast shipping. Product in line with my expectations
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V
Virginie C.
Rating: 5 out of 5
following a purchase from 27/07/2021
Nice item that corresponds to what I wanted and received on time
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Isabelle C.
Rating: 5 out of 5
following a purchase from 27/07/2021
Fast delivery. Magnificent product, completely in line with expectations.
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V
Valeria M.
Rating: 5 out of 5
following a purchase from 06/07/2021
Perfect tracking, delivery too, my purchase fully satisfies me. Thank you Pure Deco
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P
Perrine D.
Rating: 5 out of 5
following a purchase from 17/07/2021
I am very satisfied with my order at Pure Deco! The shipping was fast, the delivery too, everything was in perfect condition
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G
Géraldine S.
Rating: 5 out of 5
following a purchase from 14/07/2021
The order arrived very quickly and in perfect condition! Thank you
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Yannick M.
Rating: 5 out of 5
following a purchase from 12/07/2021
Perfect
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É
Élodie B.
Rating: 1 out of 5
following a purchase from 08/07/2021
Purchase of a console for almost €700. Two damaged legs. IMPOSSIBLE to reach the store for days + no response to my email request. This is unacceptable!!!
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Response from Pure Deco
Dear Madam, Our Customer Service is committed to responding to emails within a maximum of 48 working hours, your email has been processed on time. You acknowledged receipt of our response and to this day we are still waiting for the elements that allow us to process your request. Your turn to hope to hear from you, Best regards.
F
Florence C.
Rating: 5 out of 5
following a purchase from 04/07/2021
Very nice site and quality products. Fast and efficient order processing with purchases packaged with great care. Very nice experience.
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M
Marie-Christine L.
Rating: 5 out of 5
following a purchase from 30/06/2021
Order handling and delivery, fast and efficient. Perfect.
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