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A
Rating: 5 out of 5
Delivery on time, quality of the items met expectations.
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Original choice of elegant design objects. Service up to par. I love it!
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A
Rating: 5 out of 5
Speed and efficiency! Bravo and thank you, not easy; delivery in a small village, barely a week after my online order, the package arrived well, delivered by a carrier who contacted me to make an appointment.
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A
Rating: 5 out of 5
Very satisfied with the speed of delivery and the quality of the product.
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A
Rating: 5 out of 5
Excellent transaction!
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A
Rating: 5 out of 5
Speed of service, I recommend.
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A
Rating: 5 out of 5
Reactive, no problem.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 1 out of 5
Complete delivery scheduled for this Friday 16/12/16 (2 packages). Delivery of only one package. Given that this is a Christmas gift, we sincerely hope to receive the second package before December 24. Please keep us informed. Urgent! Thank you ***
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A
Rating: 5 out of 5
Ultra-fast delivery, I recommend this online store!
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A
Rating: 5 out of 5
Nothing to report, fast and careful shipping. Thank you to puredeco for their seriousness.
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A
Rating: 5 out of 5
Effective, very well packaged.
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A
Rating: 5 out of 5
I am very satisfied with the purchased product as well as the fast delivery.
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A
Rating: 1 out of 5
Delivery time very long. After 8 days no news of my order, no tracking.
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Response from Pure Deco
Dear Madam, In response to your comment, I see that our customer service has already confirmed to you that the product you ordered was available within 2 weeks. This information is clearly indicated on our site in the product sheet, in the shopping cart, and in the order confirmation email. I assure you that we do everything possible to ensure that our displayed delivery times are respected. We are one week from your order, rest assured that you will be delivered on time. Our Customer Service remains at your complete disposal for any further information. Best regards, The Mediator Pure Deco
A
Rating: 5 out of 5
A beautiful showcase of products on the website, very beautiful and quality products!
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A
Rating: 5 out of 5
Product compliant, delivered quickly.
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A
Rating: 5 out of 5
Item corresponds to the photo and my choice. Deadline respected. Serious packaging, thank you.
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A
Rating: 5 out of 5
Easy site, a lot of choices, affordable prices, nothing to complain about
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A
Rating: 5 out of 5
serious packaging
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A
Rating: 3 out of 5
I cannot give my opinion as I have not yet received my package: 15 days delay! a bit long for a delivery in France. I recently ordered from an Australian site, delivery time: 10 days!
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Response from Pure Deco
Dear Customer, I am following up on your comment and after checking your order, I confirm that you ordered a week ago for a product indicated as available within 2 weeks. The availability information is indicated on our product sheets, in the cart, and in the order confirmation emails. Your order will be delivered within the announced timeframes, rest assured. For any further information, our Customer Service is at your complete disposal. Best regards, The mediator Pure Deco
A
Rating: 5 out of 5
Perfect service. No issues
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A
Rating: 5 out of 5
Careful packaging, fast delivery and excellent products! Perfect!
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A
Rating: 5 out of 5
Everything went well
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A
Rating: 5 out of 5
Excellent product, extremely fast delivery times
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A
Rating: 5 out of 5
products conform and delivery speed
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A
Rating: 2 out of 5
Lack of communication, we don't know where the order is, I paid with PayPal, fortunately this way I know that the payment was sent when I receive my package, I will see it well! when it is there!
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Response from Pure Deco
Dear Madam, Upon reading your severe judgment on our service, we would like to make a comment. You ordered on November 13 a product indicated as available within 2 weeks, the availability information is indicated on our site, included in the shopping cart as well as in the order confirmation emails. Your order was shipped on November 21 and you were informed by email, which is an 8-day delay instead of 2 weeks. Our team is at your complete disposal to clarify this point if you wish. Best regards, The Pure Deco Customer Service
A
Rating: 5 out of 5
Fast delivery, well-protected products, beautiful and of good quality, I am delighted! See you soon
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A
Rating: 5 out of 5
Good selection of products. Fast delivery. One of the products I ordered arrived broken, customer service responded immediately and sent a new product as a replacement. Very happy.
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A
Rating: 5 out of 5
Order and delivery without problems. Impeccable.
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A
Rating: 5 out of 5
Perfect item very well packaged and delivered quickly.
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A
Rating: 5 out of 5
Very good, both on the product and on the delivery.
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A
Rating: 5 out of 5
Very fast shipping, perfect packaging. Very serious site to recommend.
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A
Rating: 5 out of 5
Excellent product, quickly delivered!
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A
Rating: 5 out of 5
Fast delivery. Very good communication with the seller, it's not a call center and you can tell!
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A
Rating: 5 out of 5
Superb products from creators, unique items. Satisfactory delivery times.
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A
Rating: 5 out of 5
Very satisfactory service. Nice range of product references with beautiful design aesthetics. Respect for the delivery time of the order is greatly appreciated. I will come back...
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A
Rating: 5 out of 5
Thank you!
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A
Rating: 5 out of 5
Quality product, in accordance with what was displayed on the site and delivered quickly, great!
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A
Rating: 5 out of 5
Speed efficiency
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A
Rating: 5 out of 5
Package wrapped with great care, it's nice to receive such a beautiful object nicely wrapped!
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