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Rating: 5 out of 5
Careful packaging, fast delivery and excellent products! Perfect!
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Everything went well
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A
Rating: 5 out of 5
Excellent product, extremely fast delivery times
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A
Rating: 5 out of 5
products conform and delivery speed
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A
Rating: 4 out of 5
the ordered product will be given as a Christmas gift, so we have not been able to see it work for now
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A
Rating: 4 out of 5
I find that the ordered items looked much better on the site than in reality. I particularly ordered a laundry basket. To send it, it was compressed: the result is that it is all wrinkled and crumpled.
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A
Rating: 2 out of 5
Lack of communication, we don't know where the order is, I paid with PayPal, fortunately this way I know that the payment was sent when I receive my package, I will see it well! when it is there!
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Response from Pure Deco
Dear Madam, Upon reading your severe judgment on our service, we would like to make a comment. You ordered on November 13 a product indicated as available within 2 weeks, the availability information is indicated on our site, included in the shopping cart as well as in the order confirmation emails. Your order was shipped on November 21 and you were informed by email, which is an 8-day delay instead of 2 weeks. Our team is at your complete disposal to clarify this point if you wish. Best regards, The Pure Deco Customer Service
A
Rating: 5 out of 5
Fast delivery, well-protected products, beautiful and of good quality, I am delighted! See you soon
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A
Rating: 5 out of 5
Good selection of products. Fast delivery. One of the products I ordered arrived broken, customer service responded immediately and sent a new product as a replacement. Very happy.
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A
Rating: 5 out of 5
Order and delivery without problems. Impeccable.
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A
Rating: 5 out of 5
Perfect item very well packaged and delivered quickly.
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A
Rating: 5 out of 5
Very good, both on the product and on the delivery.
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A
Rating: 4 out of 5
Hello, The two products purchased, from the same brand and apparently from the same collection (TESORA) do not have the same finish/color in reality? Unlike the photos on the site..? A concrete aspect, which is gray for the jewelry box, gray-yellow for the base of the jewelry holder... I am still a bit disappointed, as it doesn't look great side by side... ;-( But the quality is very, very good. So well... ***
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A
Rating: 5 out of 5
Very fast shipping, perfect packaging. Very serious site to recommend.
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A
Rating: 5 out of 5
Excellent product, quickly delivered!
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A
Rating: 5 out of 5
Fast delivery. Very good communication with the seller, it's not a call center and you can tell!
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A
Rating: 5 out of 5
Superb products from creators, unique items. Satisfactory delivery times.
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A
Rating: 5 out of 5
Very satisfactory service. Nice range of product references with beautiful design aesthetics. Respect for the delivery time of the order is greatly appreciated. I will come back...
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A
Rating: 5 out of 5
Thank you!
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A
Rating: 5 out of 5
Quality product, in accordance with what was displayed on the site and delivered quickly, great!
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A
Rating: 5 out of 5
Speed efficiency
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A
Rating: 5 out of 5
Package wrapped with great care, it's nice to receive such a beautiful object nicely wrapped!
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A
Rating: 5 out of 5
Item conforms to the description, fast delivery within the indicated times.
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A
Rating: 5 out of 5
Suspension faithful to the photo and very fast delivery, very good purchase.
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A
Rating: 5 out of 5
Perfect telephone reception. Fast delivery time. Ordered item corresponds to my search.
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A
Rating: 5 out of 5
Fast and careful service.
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A
Rating: 2 out of 5
Order placed, immediate debit on my bank account, no information received. To date, I do not know if the package has been shipped or not, when it is supposed to arrive, I have no contact with a potential carrier. Total silence I will have to call to get information, as no details are available online about the status of my order.
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A
Rating: 5 out of 5
The product perfectly matches what was delivered. Good quality. Satisfactory deadlines.
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A
Rating: 5 out of 5
Order related to a wedding list, ease of realization and fast delivery, well done.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Product conforms to the order and delivered on time. Beautiful product, good site, nothing to say!
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A
Rating: 5 out of 5
Fast and careful shipping, quality tracking and product conforms to the description. In short, all good.
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A
Rating: 5 out of 5
Excellent!!!
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A
Rating: 5 out of 5
Quality product, fast delivery.
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A
Rating: 5 out of 5
Perfect! Product conforms to the description and delivery within the expected time! Nothing to complain about.
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A
Rating: 4 out of 5
Satisfactory delivery
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A
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
Interesting price, speed and excellent tracking.
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A
Rating: 5 out of 5
Perfect delivery on time. Very good packaging.
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A
Rating: 5 out of 5
Fast delivery, product exactly as we imagined, the quality seems to be there! We are very happy.
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