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A
Rating: 5 out of 5
Well received, beautiful product, good service!
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 1 out of 5
Package not delivered three weeks after order and debit of the amount. Your subcontractor (La Poste - Colissimo) accumulates dysfunctions. Package held at a post office far from my home while a nearby office exists, no response to the complaint and the request to keep the hold longer than the 15 days announced, reshipment to the sender ***. I will now prefer online purchases that work with other carriers.
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A
Rating: 5 out of 5
The product arrived on time, in well-protective packaging.
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A
Rating: 5 out of 5
Very satisfied with my order, careful delivery, fast and super product not very expensive.
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A
Rating: 1 out of 5
Order canceled by you for a so-called supply problem... your customers are not ***, I noticed that the price of the shelf has doubled. Your processes are deeply ***. Moreover, you do not even bother to respond to emails.
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Response from Pure Deco
Madam, In response to your comment and after checking the history of our various telephone and email exchanges, we did inform you that we were obliged to cancel your order because the product is undergoing a modification. That is why it is no longer marketed in the version you ordered. The price will evolve but the product will also. We are sincerely sorry and renew our apologies for this inconvenience. Best regards, Your Pure Deco advisor
A
Rating: 5 out of 5
very fast delivery and quality and original product
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Top service: fast delivery, nice product well packaged. I recommend!
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A
Rating: 5 out of 5
Very satisfied with my purchase. The lamp is perfect. Very pleasant welcome in the store for picking up my order.
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A
Rating: 5 out of 5
Fast. Efficient. Quality product.
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A
Rating: 5 out of 5
very good, and fast
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A
Rating: 5 out of 5
Very fast delivery (a few days) and conforms to the commitment made on the website. Products well packaged and protected. Numerous information (maybe even too much) by email about the order status.
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A
Rating: 5 out of 5
very fast delivery time less than 5 days, the ordered material corresponds in every way to the photos and descriptions made. I am very satisfied with my purchase and the service
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Excellent !!!!!! Nothing to complain about
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A
Rating: 5 out of 5
beautiful quality product. responsive on shipping.
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A
Rating: 5 out of 5
Very beautiful product, conforms to the photo and description and fast delivery as indicated.
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A
Rating: 5 out of 5
Ultra-fast delivery and quality product exactly matching the description.
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A
Rating: 5 out of 5
A colleague recommended Pure Deco to me and for a first order on this site, I was delighted. Very beautiful product, delivered carefully and in 2 days. Thank you!
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A
Rating: 5 out of 5
Very serious.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Fast delivery and no problems
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A
Rating: 5 out of 5
Between the choice of the product and its reception, the process went smoothly. We were informed throughout the shipping phase. Successful first purchase.
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A
Rating: 5 out of 5
I am delighted with my order: fast and careful delivery, very nice product. Thank you
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A
Rating: 4 out of 5
The package matched exactly what we ordered and the installation description was clear. The delivery was fast.
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A
Rating: 5 out of 5
Product conforms to its image and description, delivered very quickly and in good condition. Perfect!
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A
Rating: 4 out of 5
Hello, speed, very good contact and good exchanges. Thank you, sincere greetings, Karen Sadok
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A
Rating: 5 out of 5
I am very satisfied with my purchase. Deadline respected, compliant with the description and very beautiful rendering in the room where I placed it.
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A
Rating: 5 out of 5
Nice product, well packaged, fast delivery, well done!
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A
Rating: 5 out of 5
Perfect. Nothing to report
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A
Rating: 4 out of 5
The NEWTON SUSPENDED LIGHT is a beautiful product. We chose the "white" version. There is no photo on the site, which is a pity. We found a photo on another site, the metal rod was black and the lampshade white. So we were surprised to receive a white rod... the wires remain black though... a bit of a pity... Otherwise, order and delivery very fast, without any problem. The delivery slot may be a bit long (08:00 - 17:30).
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A
Rating: 4 out of 5
Quality product and fast delivery
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A
Rating: 4 out of 5
Pretty. Matches the photo well, however, it's a pity that the electrification was not included and that it was not mentioned in the product description.
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Response from Pure Deco
Dear Customer, Thank you for taking the time to give your opinion on your experience with Pure Deco. You ordered a lampshade. Since lampshades are commonly delivered without electrification, it is true that we do not specify that it is not included. Thank you for your understanding and I hope you will be completely satisfied with your purchase. Best regards, Corinne from Pure Deco Customer Service
A
Rating: 5 out of 5
Delighted with my purchases, the delivery is always so careful. Thank you!
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A
Rating: 5 out of 5
Excellent service
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A
Rating: 5 out of 5
Nothing to complain about.
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A
Rating: 5 out of 5
I am delighted with my purchases, very good value for money and careful delivery.
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A
Rating: 5 out of 5
I am very satisfied with the service for my order. Thank you
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A
Rating: 4 out of 5
Nothing to add.
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A
Rating: 4 out of 5
PRODUCT COMPLIES WITH THE DESCRIPTION FAST AND EFFICIENT
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