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Rating: 5 out of 5
Tracking, speed.
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Operation done quickly and well!!! Thank you
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A
Rating: 1 out of 5
Package still not received! And NO tracking on the site. I therefore do not know if the package has been sent. I am starting to fear that I will not receive it. This is very annoying. Other sites provide information; it is reassuring to know where our order stands.
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Response from Pure Deco
Hello, In response to your comment, you ordered on our site on November 5 a product indicated as available in 2 weeks. This product was shipped to you on November 13, that is, 8 days later. We are also surprised that you could not access your order tracking information, available as on most sites. We also sent you several automated order tracking emails, including one allowing you to directly access your package number. We have verified the proper delivery of your order and hope that you will be completely satisfied with it. Best regards, Your Pure Deco Customer Service
A
Rating: 4 out of 5
Very good site, order received quickly!
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A
Rating: 4 out of 5
point + speed efficiency point - packaging/protection a bit light
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A
Rating: 5 out of 5
I am very satisfied with my order on the pure-deco site (mishmash). The phone support provided me with good information about the product and the order as well as the delivery went well.
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A
Rating: 5 out of 5
the order placed everything went quickly. The package arrived in very good condition and the order was as beautiful as on the site
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A
Rating: 4 out of 5
satisfied, table well protected for transport.
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A
Rating: 5 out of 5
Product conforms to the photo on the site, fast delivery, satisfied with my purchase.
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A
Rating: 5 out of 5
product corresponding to the description and delivered quickly
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A
Rating: 5 out of 5
product faithful to its description, affordable price, fast and careful delivery
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A
Rating: 4 out of 5
Good! delighted
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A
Rating: 5 out of 5
Perfect packaging, very fast delivery.
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A
Rating: 5 out of 5
fast delivery, product corresponding to the order.
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A
Rating: 5 out of 5
Just perfect
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 4 out of 5
Quality product delivered on time
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A
Rating: 4 out of 5
User-friendly site, order shipped quickly and received shortly after. I will put this seller on my whitelist :-)
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A
Rating: 4 out of 5
GOOD
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A
Rating: 5 out of 5
Catalog / availability / payment / delivery !! PERFECT
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A
Rating: 5 out of 5
fast, efficient, very good
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
a design and poetic choice, fast delivery, all good!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
ultra-fast delivery
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A
Rating: 5 out of 5
Product very well packaged, arrived on time. Conforms to the presentation on the site.
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A
Rating: 4 out of 5
Fast delivery, product conforms.
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A
Rating: 5 out of 5
very good service, and ultra-fast delivery
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A
Rating: 5 out of 5
Order arrived quickly. Nothing to complain about.
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A
Rating: 5 out of 5
No problem. Very good.
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A
Rating: 4 out of 5
Good quality service. Delivery time respected. One of the two ordered products is of poor quality (delivered in kit form, one piece broken...). The other: good quality/price ratio.
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A
Rating: 1 out of 5
Totally inadequate service: 1) the box arrived stained, completely soaked with strawberry syrup from another package, to the point that the original packaging could not be kept for return :-/ (but this is the least important point). 2) the mirrors, described in the contractual phrases as delivered "with screws and fittings", did not contain these items at all, but the mirrors were instead equipped on the back with huge and very thick glued pieces of wood (which were not stipulated anywhere!) and it was impossible to detach them to fix the mirrors flat against the wall as intended. 3) for informational purposes, my personal wish for research was a set of 2 to 6 square copper mirrors of 30 x 30 cm, (such as the company *** sold 30 years ago in the *** and the ***).
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A
Rating: 5 out of 5
Very quick order processing and shipping.
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A
Rating: 4 out of 5
Very good... excellent quality price ratio
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A
Rating: 4 out of 5
Everything was OK for my order.
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A
Rating: 4 out of 5
Well received.
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A
Rating: 5 out of 5
No problem, everything went well.
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A
Rating: 5 out of 5
Fast delivery, efficient service, and order conforms to the description.
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A
Rating: 5 out of 5
Package delivered on time! Perfect!
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A
Rating: 4 out of 5
I have already ordered from Pure Deco. Nothing to say about the quality of the website, the deadlines, and the store where I pick up my order. On this order, there was an error on your part regarding the color of the purchased item (sent chocolate instead of cyan but clearly marked cyan on the box!!) Therefore, I have to return to the store to exchange it.
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