Customer reviews of Pure Deco

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
5 2 092 77% 4 509 19% 3 55 2% 2 29 1% 1 47 2%

Summary of reviews

Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.

Reviews 1, 2 and 5 stars

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M
Marie-Noelle B.
Rating: 5 out of 5
following a purchase from 02/05/2020
Product compliant received within the indicated deadlines.
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Sylvie N.
Rating: 5 out of 5
following a purchase from 16/05/2020
Fast delivery considering COVID 19 and satisfied with the product that matches the description.
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Claudine M.
Rating: 5 out of 5
following a purchase from 16/05/2020
Compliant with my order. Pretty colors. Fast delivery and careful packaging. Completely satisfied. Recommend.
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Anne-Sophie C.
Rating: 5 out of 5
following a purchase from 12/05/2020
Fast delivery following the order, nothing to say, everything was perfect. Very satisfied with the product.
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Alisson G.
Rating: 5 out of 5
following a purchase from 13/05/2020
Fast and impeccable
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Amandine B.
Rating: 5 out of 5
following a purchase from 13/05/2020
Very good
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Ghislaine N.
Rating: 5 out of 5
following a purchase from 04/05/2020
Very satisfied. Super packaging. Rug corresponding to its presentation.
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Philippe R.
Rating: 5 out of 5
following a purchase from 29/04/2020
Serious company, beautiful quality rug, reasonable delivery time given the circumstances (Covid 19). The ordered rug was very well packaged. I am satisfied with the service. ***
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Alix G.
Rating: 5 out of 5
following a purchase from 10/05/2020
The bloomingville glass suspension is even more beautiful than on the screen. This makes its price even more interesting. Very well packaged product, delivery was perfectly fine. I will recommend on your site.
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Françoise V.
Rating: 5 out of 5
following a purchase from 05/05/2020
Website to recommend...the item meets my expectations, it was quickly sent and well packaged.
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Nicolas S.
Rating: 5 out of 5
following a purchase from 06/01/2020
Long wait for the chosen color, but it's worth it. Original product, well designed, stable and meets our expectations. Easy to assemble. To recommend.
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Gisèle L.
Rating: 5 out of 5
following a purchase from 04/05/2020
Perfect: satisfied with the order delivered very quickly!
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Allan B.
Rating: 5 out of 5
following a purchase from 04/05/2020
Very fast. Beautiful product. Very good purchase.
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Annabelle S.
Rating: 5 out of 5
following a purchase from 01/05/2020
Everything is perfect: product, speed, and delivery.
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Laure C.
Rating: 5 out of 5
following a purchase from 02/05/2020
First purchase on the site. Perfect whether it is the product or the delivery. Nothing to say. Everything is OK
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Nadege M.
Rating: 5 out of 5
following a purchase from 01/05/2020
Very nice product, sturdy, correct delivery
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Lucie B.
Rating: 5 out of 5
following a purchase from 01/05/2020
Very satisfied with the quality of the product and home delivery
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Caroline C.
Rating: 5 out of 5
following a purchase from 26/04/2020
Item conforms and fast delivery
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Emmanuelle S.
Rating: 5 out of 5
following a purchase from 16/04/2020
Very nice original and colorful mask. Very good craftsmanship. Very good delivery service.
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Sandra A.
Rating: 5 out of 5
following a purchase from 14/04/2020
Very nice graphic tablecloth in line with the image and the right size! Despite the lockdown, I received it without too much waiting. I recommend!
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Sophie A.
Rating: 5 out of 5
following a purchase from 20/04/2020
Small paper basket faithful to the description. Fast shipping despite the particular situation of confinement.
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Stephanie A.
Rating: 5 out of 5
following a purchase from 24/04/2020
Despite the current context, fast delivery. I am satisfied with my purchase
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Thierry W.
Rating: 5 out of 5
following a purchase from 26/04/2020
Product corresponding to my expectations, fast delivery, product in perfect condition Excellent value for money
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Christine D.
Rating: 5 out of 5
following a purchase from 25/04/2020
fast and efficient. Great product tracking!
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Estelle L.
Rating: 1 out of 5
following a purchase from 11/04/2020
very long delivery time, high price for a product of poor quality (defects on all items) and the colors do not resemble at all those seen on the website. Never again!
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Response from Pure Deco
Hello, Upon reading your severe comment, we believe you are mistaken because your comment is not accurate. Indeed, you ordered on 11/04/2020 during the lockdown and the Easter holiday weekend. The indicated and confirmed delivery time for your order was 2 weeks. You received your order on 28/04/2020, exactly 2 weeks after ordering. As for the quality of the items and any defects, you ordered bathroom bins from Pure Deco. We have been selling this model for many years and this is the first time we have received such a remark. If you wish to report a quality defect, we invite you to contact our customer service. We will do everything possible to provide a concrete response to a specifically stated issue. As for the colors, you ordered a black model and a gray one. You indicate that the colors do not resemble. Although the photos are not contractual, the black is indeed black. As for the gray... We regret that you question our reputation so virulently for bathroom bins delivered on time, black and gray indeed, and without having contacted our customer service for a potential defect. If your order does not satisfy you, you could also have made a return request and we would have refunded you in full. Since you did not wish to take this step, we believe your only intention was to leave a negative review. Best regards,
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Acheteur Vérifié
Rating: 5 out of 5
I just placed an order that was processed very quickly. Upon receipt, there was an error on one item. I contacted them by email, and I received an immediate response. Two days later, the item was at my home despite the context. Thank you for your professionalism and responsiveness!
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Helene G.
Rating: 5 out of 5
following a purchase from 17/04/2020
Very good
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Estelle V.
Rating: 5 out of 5
following a purchase from 18/04/2020
Product completely in line with expectations.
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Veronique D.
Rating: 5 out of 5
following a purchase from 15/04/2020
very good
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Charlotte P.
Rating: 5 out of 5
following a purchase from 08/04/2020
Excellent decoration site with a nice selection, we buy on a French site :-) and the site is serious. I recommend
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Frédérique M.
Rating: 5 out of 5
following a purchase from 15/04/2020
Successful experience
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Alexandre W.
Rating: 5 out of 5
following a purchase from 10/04/2020
I am satisfied with the product and the delivery by Colissimo especially in these somewhat difficult days.
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Estelle V.
Rating: 5 out of 5
following a purchase from 04/04/2020
I bought a beautiful lamp, delivered on time and which corresponds exactly to what was proposed on the site.
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Elise B.
Rating: 5 out of 5
following a purchase from 04/04/2020
Very good service and fast delivery
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Frédérique M.
Rating: 5 out of 5
following a purchase from 05/04/2020
Nothing to report, everything went well. We are now waiting for our package.
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Isabel N.
Rating: 5 out of 5
following a purchase from 03/04/2020
very satisfied
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Agnes M.
Rating: 2 out of 5
following a purchase from 29/03/2020
I have not received the products
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Response from Pure Deco
Hello, We are sorry that your package was delivered in a week but all transports are currently delayed due to the Covid 19 confinement. Your order of 29/03/2020 was shipped by Pure Deco on 01/04/2020 and delivered on 08/04/2020 by Colissimo. We sincerely hope that everything returns to normal and that we can satisfy you on a future order. Best regards,
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Séverine G.
Rating: 1 out of 5
following a purchase from 20/03/2020
Package not received to date. However, marked as shipped on 23.03.
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Liliane C.
Rating: 5 out of 5
following a purchase from 21/03/2020
Nothing to report
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Valérie D.
Rating: 5 out of 5
following a purchase from 24/03/2020
Delivery and product conform
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