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A
Rating: 5 out of 5
highly satisfied with your service. Very fast dispatch and delivery. Also very well protected box.
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 1, 2 and 5 stars
Reset filtersM
Rating: 5 out of 5
Super product. Delivery faster than expected.
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T
Rating: 5 out of 5
Product completely in line with the photos and I am delighted. Received in 48h, very well packaged. I will place new orders with them with my eyes closed!
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A
Rating: 5 out of 5
order quickly dispatched and quickly received.
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B
Rating: 5 out of 5
In line with my expectations and delivery without problems.
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S
Rating: 5 out of 5
the delivery was great as well as the product, in accordance with the description
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D
Rating: 5 out of 5
Speed of delivery. Ease of ordering. I recommend your site.
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A
Rating: 1 out of 5
The lamp does not correspond at all to the visual on the site and the return is still chargeable. Very disappointed by the phone contact.
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Response from Pure Deco
Dear Customer, I confirm that the delivered product conforms to your order, so we could not meet your requirement for free return. We sincerely regret not being able to satisfy you on this point. The product you purchased does not meet your expectations and we can perfectly understand that, please note that Pure Deco accepts returns within 30 days, which gives you the freedom to return your order. Hoping to have the pleasure of satisfying you on a future purchase. Best regards, The Pure Deco Customer Service
S
Rating: 5 out of 5
Fast delivery.
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S
Rating: 5 out of 5
Very good. No unpleasant surprises. Delivery time respected.
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G
Rating: 5 out of 5
Item completely conforms, beautiful quality, very fast delivery.
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L
Rating: 5 out of 5
Conforming and fast delivery.
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B
Rating: 5 out of 5
Very good
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N
Rating: 5 out of 5
Impeccable delivery, the 2 items were really very well packaged!
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A
Rating: 5 out of 5
Very fast delivery. Item conforms and is of beautiful quality.
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A
Rating: 5 out of 5
Very fast and impeccable service.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Super fast shipping, even though we were in the Christmas period. Very efficient customer service. Thank you!
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A
Rating: 5 out of 5
Good product, careful packaging, fast delivery, nothing to complain about.
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A
Rating: 5 out of 5
Fast shipping of the package. And a special mention for the care taken in the packaging. Impossible for it to break!!!! More than delighted with my purchase 😄
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A
Rating: 5 out of 5
Great! Impeccable service! To recommend.
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A
Rating: 5 out of 5
Correct packaging (care taken with the items by putting protection under the opening to avoid cuts from scissors or cutters!) and received very quickly! Items conform to my expectations. Happy 😊
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A
Rating: 5 out of 5
As the product did not suit me, I contacted Pure Deco to benefit from the "satisfaction or money back" guarantee. Pure Deco completely refunded me without any fuss and very quickly (less than 15 days after my order!). I add that I have never found a site as responsive as Pure Deco! Pure Deco has kept all my trust.
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A
Rating: 5 out of 5
Order received today 21/12.2018 as we wished.
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A
Rating: 5 out of 5
Quality customer service, serious and personalized order tracking, product conforms to the description, I recommend this decoration site.
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A
Rating: 5 out of 5
Product conforms to what was sought and is of good quality.
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A
Rating: 5 out of 5
Easy order and very fast delivery.
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A
Rating: 5 out of 5
Fast delivery. Compliant item. Perfect
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A
Rating: 5 out of 5
Very beautiful item, compliant with the color and description, fast delivery.
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A
Rating: 5 out of 5
Very fast delivery and product compliant with the order
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A
Rating: 5 out of 5
Fast service and compliant item
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A
Rating: 5 out of 5
Speed, reliability, efficiency. Perfect. Don't change anything!
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A
Rating: 5 out of 5
Package in excellent condition and received on time as the store said. Nothing to say except thank you!
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A
Rating: 5 out of 5
shipped on time as planned and in good condition. The package will be unpacked at Christmas.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery, perfect packaging and product matching my expectations
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A
Rating: 5 out of 5
Package delivered quickly and in very good condition. Perfect packaging.
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A
Rating: 5 out of 5
Nice range of products on the site. Delivery compliant, well packaged, took a few days though.
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A
Rating: 5 out of 5
Order received very quickly, well packaged. Nothing to complain about.
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A
Rating: 5 out of 5
Very satisfied.
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