Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
As a resident of Martinique, it is a pleasure to receive my small package with such fast delivery! Product as described! It is a storage bag that I have been looking for a long time because my son is a Lego fan... a first order that will not be the last.
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Acheteur Vérifié
Rating: 5 out of 5
Quick reception, careful packaging.
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Rating: 5 out of 5
EFFICIENT AND FAST
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Rating: 5 out of 5
Very good, fast delivery.
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Rating: 5 out of 5
Delighted with the products offered and the delivery service, we received the very beautiful round wooden mirror with shelf "Sunrise" from "***". ***
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Rating: 5 out of 5
Quick response to my questions and delivery in Switzerland greatly appreciated. This is not always the case for purchases from France. I received my lamps and I am very satisfied. Thank you ***
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Acheteur Vérifié
Rating: 5 out of 5
Quality product in accordance with its presentation on the site. Fast delivery. Perfect!
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Rating: 5 out of 5
Item exactly as described, of very good quality and carefully packaged.
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Rating: 5 out of 5
Delivery within the announced deadlines. Perfect packaging. Order perfectly matching my wishes.
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Rating: 5 out of 5
Excellent. Fast and careful delivery.
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Rating: 5 out of 5
Well packaged and arrived quickly... it's perfect!
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Rating: 5 out of 5
Order arrived quickly, and I was very satisfied with my oil lamps, I have recommended them elsewhere. Oil has no smell, it's perfect.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Completely satisfied
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Rating: 5 out of 5
Very professional service
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Rating: 5 out of 5
Very satisfied with the product. Price a bit high however in my opinion. Satisfactory delivery. Product very well packaged
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Rating: 5 out of 5
Beautiful product, well packaged and delivered quickly, what more could you ask for!
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Rating: 5 out of 5
The package arrived super well protected, careful packaging and the item was exactly as described in the online order. Fast delivery. Everything is perfect, it was my first order and I am more than satisfied.
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Rating: 5 out of 5
Good service, deadline met, relevant packaging. Good impression
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Rating: 5 out of 5
Service always impeccable! I received my package 2 days after the order, perfectly wrapped, the product is more beautiful than in the photo.
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Acheteur Vérifié
Rating: 5 out of 5
Good advice and quality items
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Acheteur Vérifié
Rating: 5 out of 5
Flawless service, everything was perfect: from placing the order to receiving it, well done
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Acheteur Vérifié
Rating: 5 out of 5
Products meet our expectations, very fast delivery and in good conditions. Thank you
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Rating: 5 out of 5
excellent
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Rating: 5 out of 5
Package perfectly wrapped and protected. Beautiful item
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Rating: 5 out of 5
Perfect, both for the quality of the placemats and for the delivery conditions (packaging/delays)
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Rating: 5 out of 5
Package impeccably prepared and fast delivery. In short, delighted!!
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Rating: 5 out of 5
Everything perfect
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Acheteur Vérifié
Rating: 1 out of 5
Goods still not received a week after the order... and I am informed that the goods are in a store at the other end of France.. and that I have to pay *** in shipping fees...
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Response from Pure Deco
Dear Sir, we are very surprised by your severe appreciation because when you placed your order, you deliberately chose to pick up the order in our Toulouse store while by default, the shipping method for orders is Colissimo. A week after being informed that your order was available, you contacted our Customer Service who immediately indicated the procedure to follow to pay the flat fee for shipping costs. Your order was shipped the same day. For any further information, our Customer Service is at your disposal. Best regards, The mediator Pure Deco
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Acheteur Vérifié
Rating: 5 out of 5
Very good service, the provider was accommodating to retrieve the goods.
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Rating: 5 out of 5
Very good product, matches my online order, fast delivery, I recommend
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Rating: 5 out of 5
Very original products and well packaged to avoid breakage during delivery.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Very well finished and original product. Fast shipping. The price is a bit high.
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Rating: 5 out of 5
Very efficient and perfect delivery
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Rating: 5 out of 5
Serious site. Fast delivery. Product conforms.
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Acheteur Vérifié
Rating: 5 out of 5
Good product quality, very nice finish
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Acheteur Vérifié
Rating: 1 out of 5
Pure Deco announced a timely delivery. It should have been perfect, but I still haven't received my package, which was supposed to be at my home 4 days ago!!! Apparently, it's more of a Colissimo problem, but the inconvenience remains the same. And their information was not reliable from the start anyway, and my disappointment is the same whether it's one or the other of the service providers that is at fault. Be cautious regarding DELIVERY DELAYS for which no trust can be granted.
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Response from Pure Deco
Hello Madam, Our Customer Service has confirmed to you during our multiple exchanges that Colissimo offered you a choice of delivery locations. Without a response from you, Colissimo placed your package in the nearest pickup point. We are sorry that the opening hours did not suit you. After checking your file, I see that you did indeed retrieve your package on the same day you left your review on our partner Ekomi's site. We are pleased about that. For any further information, our customer service is at your disposal. Best regards, The mediator Pure Deco
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Acheteur Vérifié
Rating: 5 out of 5
Very good product, very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
Perfect service and very professional phone contacts.
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