English 
Français 
A
Rating: 5 out of 5
Very good
Translated reviews
Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Completely satisfied
Translated reviews
A
Rating: 5 out of 5
Very professional service
Translated reviews
A
Rating: 4 out of 5
Satisfied
Translated reviews
A
Rating: 5 out of 5
Very satisfied with the product. Price a bit high however in my opinion. Satisfactory delivery. Product very well packaged
Translated reviews
A
Rating: 5 out of 5
Beautiful product, well packaged and delivered quickly, what more could you ask for!
Translated reviews
A
Rating: 5 out of 5
The package arrived super well protected, careful packaging and the item was exactly as described in the online order. Fast delivery. Everything is perfect, it was my first order and I am more than satisfied.
Translated reviews
A
Rating: 5 out of 5
Good service, deadline met, relevant packaging. Good impression
Translated reviews
A
Rating: 5 out of 5
Service always impeccable! I received my package 2 days after the order, perfectly wrapped, the product is more beautiful than in the photo.
Translated reviews
A
Rating: 5 out of 5
Good advice and quality items
Translated reviews
A
Rating: 5 out of 5
Flawless service, everything was perfect: from placing the order to receiving it, well done
Translated reviews
A
Rating: 5 out of 5
Products meet our expectations, very fast delivery and in good conditions. Thank you
Translated reviews
A
Rating: 5 out of 5
excellent
Translated reviews
A
Rating: 4 out of 5
Efficient, quite fast. Perhaps a personalized response is missing so that the service feels less automated.
Translated reviews
A
Rating: 5 out of 5
Package perfectly wrapped and protected. Beautiful item
Translated reviews
A
Rating: 5 out of 5
Perfect, both for the quality of the placemats and for the delivery conditions (packaging/delays)
Translated reviews
A
Rating: 5 out of 5
Package impeccably prepared and fast delivery. In short, delighted!!
Translated reviews
A
Rating: 5 out of 5
Everything perfect
Translated reviews
A
Rating: 4 out of 5
Fast delivery thank you. Too bad I couldn't get the number I needed. There were only 2 pieces left and I needed 10. I have to place another order and pay the shipping fees again. Risking not having the necessary number again.
Translated reviews
A
Rating: 4 out of 5
very good service
Translated reviews
A
Rating: 1 out of 5
Goods still not received a week after the order... and I am informed that the goods are in a store at the other end of France.. and that I have to pay *** in shipping fees...
Translated reviews
Response from Pure Deco
Dear Sir, we are very surprised by your severe appreciation because when you placed your order, you deliberately chose to pick up the order in our Toulouse store while by default, the shipping method for orders is Colissimo. A week after being informed that your order was available, you contacted our Customer Service who immediately indicated the procedure to follow to pay the flat fee for shipping costs. Your order was shipped the same day. For any further information, our Customer Service is at your disposal. Best regards, The mediator Pure Deco
A
Rating: 5 out of 5
Very good service, the provider was accommodating to retrieve the goods.
Translated reviews
A
Rating: 5 out of 5
Very good product, matches my online order, fast delivery, I recommend
Translated reviews
A
Rating: 5 out of 5
Very original products and well packaged to avoid breakage during delivery.
Translated reviews
A
Rating: 4 out of 5
Buying online is very simple and the delivery is very fast. I am happy to have found the products I was looking for, however the quality of one of them is not as expected, I am waiting for news from the site to confirm that I will get an exchange.
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Very well finished and original product. Fast shipping. The price is a bit high.
Translated reviews
A
Rating: 5 out of 5
Very efficient and perfect delivery
Translated reviews
A
Rating: 5 out of 5
Serious site. Fast delivery. Product conforms.
Translated reviews
A
Rating: 5 out of 5
Good product quality, very nice finish
Translated reviews
A
Rating: 1 out of 5
Pure Deco announced a timely delivery. It should have been perfect, but I still haven't received my package, which was supposed to be at my home 4 days ago!!! Apparently, it's more of a Colissimo problem, but the inconvenience remains the same. And their information was not reliable from the start anyway, and my disappointment is the same whether it's one or the other of the service providers that is at fault. Be cautious regarding DELIVERY DELAYS for which no trust can be granted.
Translated reviews
Response from Pure Deco
Hello Madam, Our Customer Service has confirmed to you during our multiple exchanges that Colissimo offered you a choice of delivery locations. Without a response from you, Colissimo placed your package in the nearest pickup point. We are sorry that the opening hours did not suit you. After checking your file, I see that you did indeed retrieve your package on the same day you left your review on our partner Ekomi's site. We are pleased about that. For any further information, our customer service is at your disposal. Best regards, The mediator Pure Deco
A
Rating: 5 out of 5
Very good product, very satisfied
Translated reviews
A
Rating: 5 out of 5
Perfect service and very professional phone contacts.
Translated reviews
A
Rating: 5 out of 5
Very fast delivery as mentioned on their site. Items perfectly packaged (metal shelves), a nice blue tissue paper placed on the packages in the box. Really very happy to have chosen this site for a first order. Highly recommend it for sure! If I have other purchases to make, I won't hesitate to choose this site again.
Translated reviews
A
Rating: 5 out of 5
Quick and careful shipping, product conforms to the photo
Translated reviews
A
Rating: 5 out of 5
Impeccable and fast
Translated reviews
A
Rating: 4 out of 5
Everything arrived on time and in good condition. I didn't have time to use them.
Translated reviews
A
Rating: 5 out of 5
Table purchased of very nice quality, serious packaging, delivery delayed due to the post office making a sorting error...
Translated reviews
A
Rating: 5 out of 5
Fast delivery.
Translated reviews
A
Rating: 4 out of 5
Fast delivery. Products matching the description on the site. I will definitely use this site again!
Translated reviews