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Rating: 5 out of 5
Excellent transaction!
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
Speed of service, I recommend.
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A
Rating: 5 out of 5
Reactive, no problem.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 1 out of 5
Complete delivery scheduled for this Friday 16/12/16 (2 packages). Delivery of only one package. Given that this is a Christmas gift, we sincerely hope to receive the second package before December 24. Please keep us informed. Urgent! Thank you ***
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A
Rating: 5 out of 5
Ultra-fast delivery, I recommend this online store!
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A
Rating: 4 out of 5
Ease, speed of processing requests, site ergonomics.
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A
Rating: 5 out of 5
Nothing to report, fast and careful shipping. Thank you to puredeco for their seriousness.
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A
Rating: 5 out of 5
Effective, very well packaged.
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A
Rating: 5 out of 5
I am very satisfied with the purchased product as well as the fast delivery.
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A
Rating: 4 out of 5
Very nice site with a great selection of products! As for the replacement, not enough description on the products (dimensions) and when there is a delay on a product, the entire delivery is postponed.
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A
Rating: 1 out of 5
Delivery time very long. After 8 days no news of my order, no tracking.
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Response from Pure Deco
Dear Madam, In response to your comment, I see that our customer service has already confirmed to you that the product you ordered was available within 2 weeks. This information is clearly indicated on our site in the product sheet, in the shopping cart, and in the order confirmation email. I assure you that we do everything possible to ensure that our displayed delivery times are respected. We are one week from your order, rest assured that you will be delivered on time. Our Customer Service remains at your complete disposal for any further information. Best regards, The Mediator Pure Deco
A
Rating: 5 out of 5
A beautiful showcase of products on the website, very beautiful and quality products!
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A
Rating: 5 out of 5
Product compliant, delivered quickly.
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A
Rating: 5 out of 5
Item corresponds to the photo and my choice. Deadline respected. Serious packaging, thank you.
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A
Rating: 5 out of 5
Easy site, a lot of choices, affordable prices, nothing to complain about
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A
Rating: 5 out of 5
serious packaging
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A
Rating: 3 out of 5
I cannot give my opinion as I have not yet received my package: 15 days delay! a bit long for a delivery in France. I recently ordered from an Australian site, delivery time: 10 days!
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Response from Pure Deco
Dear Customer, I am following up on your comment and after checking your order, I confirm that you ordered a week ago for a product indicated as available within 2 weeks. The availability information is indicated on our product sheets, in the cart, and in the order confirmation emails. Your order will be delivered within the announced timeframes, rest assured. For any further information, our Customer Service is at your complete disposal. Best regards, The mediator Pure Deco
A
Rating: 5 out of 5
Perfect service. No issues
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A
Rating: 5 out of 5
Careful packaging, fast delivery and excellent products! Perfect!
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A
Rating: 5 out of 5
Everything went well
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A
Rating: 5 out of 5
Excellent product, extremely fast delivery times
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A
Rating: 5 out of 5
products conform and delivery speed
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A
Rating: 4 out of 5
the ordered product will be given as a Christmas gift, so we have not been able to see it work for now
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A
Rating: 4 out of 5
I find that the ordered items looked much better on the site than in reality. I particularly ordered a laundry basket. To send it, it was compressed: the result is that it is all wrinkled and crumpled.
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A
Rating: 5 out of 5
Fast delivery, well-protected products, beautiful and of good quality, I am delighted! See you soon
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A
Rating: 5 out of 5
Good selection of products. Fast delivery. One of the products I ordered arrived broken, customer service responded immediately and sent a new product as a replacement. Very happy.
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A
Rating: 5 out of 5
Order and delivery without problems. Impeccable.
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A
Rating: 5 out of 5
Perfect item very well packaged and delivered quickly.
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A
Rating: 5 out of 5
Very good, both on the product and on the delivery.
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A
Rating: 4 out of 5
Hello, The two products purchased, from the same brand and apparently from the same collection (TESORA) do not have the same finish/color in reality? Unlike the photos on the site..? A concrete aspect, which is gray for the jewelry box, gray-yellow for the base of the jewelry holder... I am still a bit disappointed, as it doesn't look great side by side... ;-( But the quality is very, very good. So well... ***
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A
Rating: 5 out of 5
Very fast shipping, perfect packaging. Very serious site to recommend.
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A
Rating: 5 out of 5
Excellent product, quickly delivered!
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A
Rating: 5 out of 5
Fast delivery. Very good communication with the seller, it's not a call center and you can tell!
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A
Rating: 5 out of 5
Superb products from creators, unique items. Satisfactory delivery times.
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Rating: 5 out of 5
Very satisfactory service. Nice range of product references with beautiful design aesthetics. Respect for the delivery time of the order is greatly appreciated. I will come back...
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A
Rating: 5 out of 5
Thank you!
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A
Rating: 5 out of 5
Quality product, in accordance with what was displayed on the site and delivered quickly, great!
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A
Rating: 5 out of 5
Speed efficiency
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A
Rating: 5 out of 5
Package wrapped with great care, it's nice to receive such a beautiful object nicely wrapped!
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