Customer reviews of Pure Deco

9,3 /10

Based on 2 732 published reviews

5 2 092 77% 4 509 19% 3 55 2% 2 29 1% 1 47 2%

Summary of reviews

Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.

Reviews 1, 3 and 5 stars

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Sandrine J.

Published on 30/05/2020 à 12h13 following a purchase from 21/05/2020

Super fast, super items, thank you!

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Flore D.

Published on 29/05/2020 à 18h55 following a purchase from 22/05/2020

Bowls received within the indicated deadlines without difficulty.

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Denis D.

Published on 29/05/2020 à 09h54 following a purchase from 21/05/2020

Product in accordance with the visual, very beautiful object.

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Béatrice G.

Published on 27/05/2020 à 18h24 following a purchase from 01/04/2020

The order took almost two months to arrive at my home and the carafe was broken, so I am not very happy. Unfortunately, I did not keep the packaging, but if you wish to send me a new carafe that would be great, I can send you a photo of the broken carafe, the little fish has its two broken fins. Thank you for keeping me informed.

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Response from Pure Deco

Hello, we are sorry to hear that you encountered a delivery issue. Our Customer Service will contact you immediately for a replacement. Best regards,

Charley O.

Published on 25/05/2020 à 20h44 following a purchase from 11/05/2020

Product compliant with my request and short delivery time.

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Clarisse C.

Published on 25/05/2020 à 10h26 following a purchase from 16/05/2020

Perfectly corresponds to the desired product, fast delivery.

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Eglantine M.

Published on 24/05/2020 à 16h33 following a purchase from 15/05/2020

Fast shipping. Courtesy, humor, and good fit for the customer. Excellent condition of merchandise. Good product description.

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Marie-Noelle B.

Published on 24/05/2020 à 14h59 following a purchase from 02/05/2020

Product compliant received within the indicated deadlines.

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Sylvie N.

Published on 24/05/2020 à 09h44 following a purchase from 16/05/2020

Fast delivery considering COVID 19 and satisfied with the product that matches the description.

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Claudine M.

Published on 24/05/2020 à 09h44 following a purchase from 16/05/2020

Compliant with my order. Pretty colors. Fast delivery and careful packaging. Completely satisfied. Recommend.

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Anne-Sophie C.

Published on 21/05/2020 à 17h25 following a purchase from 12/05/2020

Fast delivery following the order, nothing to say, everything was perfect. Very satisfied with the product.

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Alisson G.

Published on 20/05/2020 à 19h15 following a purchase from 13/05/2020

Fast and impeccable

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Amandine B.

Published on 20/05/2020 à 17h30 following a purchase from 13/05/2020

Very good

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Ghislaine N.

Published on 20/05/2020 à 14h25 following a purchase from 04/05/2020

Very satisfied. Super packaging. Rug corresponding to its presentation.

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Philippe R.

Published on 20/05/2020 à 08h28 following a purchase from 29/04/2020

Serious company, beautiful quality rug, reasonable delivery time given the circumstances (Covid 19). The ordered rug was very well packaged. I am satisfied with the service. ***

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Alix G.

Published on 17/05/2020 à 15h54 following a purchase from 10/05/2020

The bloomingville glass suspension is even more beautiful than on the screen. This makes its price even more interesting. Very well packaged product, delivery was perfectly fine. I will recommend on your site.

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Françoise V.

Published on 14/05/2020 à 15h15 following a purchase from 05/05/2020

Website to recommend...the item meets my expectations, it was quickly sent and well packaged.

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Nicolas S.

Published on 12/05/2020 à 17h14 following a purchase from 06/01/2020

Long wait for the chosen color, but it's worth it. Original product, well designed, stable and meets our expectations. Easy to assemble. To recommend.

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Gisèle L.

Published on 11/05/2020 à 21h51 following a purchase from 04/05/2020

Perfect: satisfied with the order delivered very quickly!

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Allan B.

Published on 11/05/2020 à 12h29 following a purchase from 04/05/2020

Very fast. Beautiful product. Very good purchase.

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Annabelle S.

Published on 10/05/2020 à 11h22 following a purchase from 01/05/2020

Everything is perfect: product, speed, and delivery.

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Laure C.

Published on 10/05/2020 à 10h45 following a purchase from 02/05/2020

First purchase on the site. Perfect whether it is the product or the delivery. Nothing to say. Everything is OK

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Nadege M.

Published on 10/05/2020 à 09h58 following a purchase from 01/05/2020

Very nice product, sturdy, correct delivery

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Lucie B.

Published on 10/05/2020 à 09h24 following a purchase from 01/05/2020

Very satisfied with the quality of the product and home delivery

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Caroline C.

Published on 09/05/2020 à 14h57 following a purchase from 26/04/2020

Item conforms and fast delivery

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Emmanuelle S.

Published on 05/05/2020 à 18h26 following a purchase from 16/04/2020

Very nice original and colorful mask. Very good craftsmanship. Very good delivery service.

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Sandra A.

Published on 04/05/2020 à 20h25 following a purchase from 14/04/2020

Very nice graphic tablecloth in line with the image and the right size! Despite the lockdown, I received it without too much waiting. I recommend!

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Sophie A.

Published on 04/05/2020 à 19h36 following a purchase from 20/04/2020

Small paper basket faithful to the description. Fast shipping despite the particular situation of confinement.

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Stephanie A.

Published on 04/05/2020 à 15h32 following a purchase from 24/04/2020

Despite the current context, fast delivery. I am satisfied with my purchase

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Thierry W.

Published on 03/05/2020 à 20h44 following a purchase from 26/04/2020

Product corresponding to my expectations, fast delivery, product in perfect condition Excellent value for money

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Ramzi L.

Published on 03/05/2020 à 14h53 following a purchase from 25/04/2020

Beautiful suspension but very unfortunate that the safety sticker is placed on the visible part of the brass because once removed, the sticker takes off with a slight layer of brass and leaves behind glue that is impossible to clean. For a suspension of this size, the mark is quite visible. Moreover, there are a few slight imperfections on the brass, but I think that depends on the batch this time. In short, a bit expensive due to these 2 defects.

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Christine D.

Published on 03/05/2020 à 09h43 following a purchase from 25/04/2020

fast and efficient. Great product tracking!

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Estelle L.

Published on 01/05/2020 à 19h16 following a purchase from 11/04/2020

very long delivery time, high price for a product of poor quality (defects on all items) and the colors do not resemble at all those seen on the website. Never again!

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Response from Pure Deco

Hello, Upon reading your severe comment, we believe you are mistaken because your comment is not accurate. Indeed, you ordered on 11/04/2020 during the lockdown and the Easter holiday weekend. The indicated and confirmed delivery time for your order was 2 weeks. You received your order on 28/04/2020, exactly 2 weeks after ordering. As for the quality of the items and any defects, you ordered bathroom bins from Pure Deco. We have been selling this model for many years and this is the first time we have received such a remark. If you wish to report a quality defect, we invite you to contact our customer service. We will do everything possible to provide a concrete response to a specifically stated issue. As for the colors, you ordered a black model and a gray one. You indicate that the colors do not resemble. Although the photos are not contractual, the black is indeed black. As for the gray... We regret that you question our reputation so virulently for bathroom bins delivered on time, black and gray indeed, and without having contacted our customer service for a potential defect. If your order does not satisfy you, you could also have made a return request and we would have refunded you in full. Since you did not wish to take this step, we believe your only intention was to leave a negative review. Best regards,

Ana Mafalda R.

Published on 30/04/2020 à 18h43 following a purchase from 10/04/2020

I only received part of my order but I was not warned that it would happen like this.

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Response from Pure Deco

Hello, I confirm that your order has been shipped in its entirety in two separate packages. My colleague from customer service informed me that one of the packages is currently in customs, we are sorry but unfortunately, we cannot intervene on the customs clearance. Best regards,

Acheteur Vérifié

Published on 30/04/2020 à 11h38

I just placed an order that was processed very quickly. Upon receipt, there was an error on one item. I contacted them by email, and I received an immediate response. Two days later, the item was at my home despite the context. Thank you for your professionalism and responsiveness!

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Helene G.

Published on 28/04/2020 à 14h24 following a purchase from 17/04/2020

Very good

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Estelle V.

Published on 28/04/2020 à 13h19 following a purchase from 18/04/2020

Product completely in line with expectations.

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Veronique D.

Published on 23/04/2020 à 12h29 following a purchase from 15/04/2020

very good

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Charlotte P.

Published on 22/04/2020 à 14h20 following a purchase from 08/04/2020

Excellent decoration site with a nice selection, we buy on a French site :-) and the site is serious. I recommend

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Frédérique M.

Published on 21/04/2020 à 12h32 following a purchase from 15/04/2020

Successful experience

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