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Rating: 5 out of 5
perfect fast delivery
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
Very well-made site, clear, easy to use. The delivery was fast, done within the expected time.
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A
Rating: 5 out of 5
I will certainly reuse this site as the shipment was careful and fast, nothing to complain about except for postal delays which are independent of the site...
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A
Rating: 5 out of 5
no improvement necessary
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A
Rating: 5 out of 5
Fast delivery! Product arrived in perfect condition! Nothing to complain about! Thank you.
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Rating: 5 out of 5
Excellent products, fast, careful delivery, and the product is completely in line with the photo and description. Nothing to modify in my opinion, I would certainly recommend and recommend this site.
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A
Rating: 5 out of 5
Speed and reliability. The product is beautiful and matches the description. The delivery was very fast.
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Rating: 5 out of 5
Excellent customer support. Great kindness and quick response to questions asked. Bravo!
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
I ordered items via the website. The in-store delivery was very fast. The welcome in the shop was very friendly, I was able to easily exchange a product that ultimately did not suit me.
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Rating: 5 out of 5
perfect !!
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Rating: 5 out of 5
very fast delivery
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A
Rating: 5 out of 5
for now; perfect
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A
Rating: 5 out of 5
Fast delivery. Congratulations
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A
Rating: 3 out of 5
Little flexibility for delivery...
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Response from Pure Deco
Hello, In response to the comment posted on our partner Ekomi's site on the occasion of your order, we would like, in order to improve our service quality, to have some additional information. Your order was delivered by our provider, Geodis / Calberson transport. Could you tell us what your expectations were that could not be met by the carrier? Thank you in advance for your contribution, Sincerely, The Pure Deco Team
A
Rating: 1 out of 5
I first paid a significant extra for 24-hour delivery before being told that the ordered goods were not available for 15 days. The "24-hour delivery extra" payment was of course validated by the site. I then had to repeatedly contact the merchant site to be told there was a delay because my order was not arriving on the indicated date (I would have had no info if I hadn't constantly contacted the site). I was finally delivered after a month. I was repeatedly told that the carrier would contact me to set a delivery date, which did not happen. The carrier called me once at my door, I was obviously at work an hour away from my home at that time. The carrier returned on Saturday morning, unwilling to climb the stairs because there is no elevator in my building, the reason why I had requested and paid for delivery!!! (detail of course not specified by the merchant site.) A total scam, no commercial gesture, no apology.
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A
Rating: 5 out of 5
I really like what I chose, the shipment was very fast
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A
Rating: 5 out of 5
THE DELIVERY WAS FAST AND TOO BAD FOR THE WOODEN HOOKS THAT WERE OUT OF STOCK...
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Rating: 5 out of 5
Everything was perfect
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Rating: 5 out of 5
Everything is perfect
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Rating: 5 out of 5
Nothing to improve on my part, everything was perfect
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Rating: 5 out of 5
Perfect packaging. Ultra-fast delivery. Merchandise as described.
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Rating: 5 out of 5
Product meets all my expectations and very good service
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Rating: 5 out of 5
fast and correct!
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Rating: 5 out of 5
Great service! Very friendly and efficient phone response! I think I'll order again from this site, the products are original and at all prices.
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Rating: 5 out of 5
Clear and well-made website, good order tracking, very fast delivery.
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Rating: 5 out of 5
efficient and fast delivery service, don't change anything!
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Rating: 5 out of 5
too bad some items are no longer available on the site
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Rating: 5 out of 5
Excellent quality/price ratio. Design object. Ultra fast delivery
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Rating: 5 out of 5
I am very satisfied with your service
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Rating: 5 out of 5
Everything is perfect! beautiful product, delivery on time RAD!
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Rating: 5 out of 5
(too bad there is no store in Paris) ;)
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Rating: 5 out of 5
Order shipped quickly, product protection in the packaging ok, friendliness on the phone. Nothing to say, all positive!
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Rating: 5 out of 5
careful and super fast shipping.
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Rating: 5 out of 5
Great except the explanation notes are a bit light
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A
Rating: 5 out of 5
Speed, efficiency, nothing to complain about.
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A
Rating: 5 out of 5
fast tracking and delivery, very good communication
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Rating: 5 out of 5
Package arrived in good condition on time. Good quality shelves! Thank you!
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Rating: 5 out of 5
Good site, good prices, good delivery time
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Rating: 5 out of 5
Nothing to say. Fast order taking and delivery.
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