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Rating: 4 out of 5
fast and compliant
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast and careful shipping!!! Congratulations
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A
Rating: 4 out of 5
ordered placemats but the photo did not specify that the coasters of the same shape as the placemat were not included in the lot. red color same as in the photo/ fast delivery/ product seems to be of good quality/ to see in use
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Response from Pure Deco
Hello, Indeed, the model you ordered has an option. You chose to order the option '1 placemat 51 x 36 cm', this option being different from the choice of 3 mini sets. Indeed, our photo presents the large placemat as well as the small ones. We thank you for your comment and hope that you will be completely satisfied with your order. Best regards, Your Customer Service
A
Rating: 5 out of 5
Fast shipping and items that perfectly match the description, thank you!
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A
Rating: 5 out of 5
after a delivery error everything went well and I received this package on time thank you
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A
Rating: 5 out of 5
Fast delivery with effective tracking, product conforms to the photos. I am very satisfied.
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A
Rating: 5 out of 5
Relevance of the proposed products, ease of access to the site, speed of delivery, effective packaging of fragile products.....everything was perfect.
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A
Rating: 4 out of 5
Quality product
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A
Rating: 5 out of 5
very good quality of service, delivery time respected.
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A
Rating: 4 out of 5
Beautiful selection of items and good presentation. Clear, quite diverse and nice. Too bad that the 'neighbors' of France do not benefit from a more favorable shipping rate than distant countries. We live in the era of Europe and this site still talks about 'Metropolitan France'... and the rest of the world! This is the explanation for the removal of the fifth star rating!
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A
Rating: 5 out of 5
Ease, efficiency, speed... what more can I say? Perfect.
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A
Rating: 5 out of 5
Nothing to report!
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A
Rating: 5 out of 5
Clear site, easy order, fast delivery. Nothing to complain about
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A
Rating: 5 out of 5
Tracking, speed.
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A
Rating: 4 out of 5
Operation done quickly and well!!! Thank you
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A
Rating: 1 out of 5
Package still not received! And NO tracking on the site. I therefore do not know if the package has been sent. I am starting to fear that I will not receive it. This is very annoying. Other sites provide information; it is reassuring to know where our order stands.
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Response from Pure Deco
Hello, In response to your comment, you ordered on our site on November 5 a product indicated as available in 2 weeks. This product was shipped to you on November 13, that is, 8 days later. We are also surprised that you could not access your order tracking information, available as on most sites. We also sent you several automated order tracking emails, including one allowing you to directly access your package number. We have verified the proper delivery of your order and hope that you will be completely satisfied with it. Best regards, Your Pure Deco Customer Service
A
Rating: 4 out of 5
Very good site, order received quickly!
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A
Rating: 4 out of 5
point + speed efficiency point - packaging/protection a bit light
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A
Rating: 5 out of 5
I am very satisfied with my order on the pure-deco site (mishmash). The phone support provided me with good information about the product and the order as well as the delivery went well.
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A
Rating: 5 out of 5
the order placed everything went quickly. The package arrived in very good condition and the order was as beautiful as on the site
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A
Rating: 4 out of 5
satisfied, table well protected for transport.
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A
Rating: 5 out of 5
Product conforms to the photo on the site, fast delivery, satisfied with my purchase.
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A
Rating: 5 out of 5
product corresponding to the description and delivered quickly
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A
Rating: 5 out of 5
product faithful to its description, affordable price, fast and careful delivery
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A
Rating: 4 out of 5
Good! delighted
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A
Rating: 5 out of 5
Perfect packaging, very fast delivery.
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A
Rating: 5 out of 5
fast delivery, product corresponding to the order.
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A
Rating: 5 out of 5
Just perfect
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 4 out of 5
Quality product delivered on time
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A
Rating: 4 out of 5
User-friendly site, order shipped quickly and received shortly after. I will put this seller on my whitelist :-)
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A
Rating: 4 out of 5
GOOD
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A
Rating: 5 out of 5
Catalog / availability / payment / delivery !! PERFECT
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A
Rating: 5 out of 5
fast, efficient, very good
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
a design and poetic choice, fast delivery, all good!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
ultra-fast delivery
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A
Rating: 5 out of 5
Product very well packaged, arrived on time. Conforms to the presentation on the site.
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