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A
Rating: 5 out of 5
Product sent in very good time and perfectly packaged. Perfect
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 1 and 5 stars
Reset filtersA
Rating: 1 out of 5
misleading product photo
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A
Rating: 5 out of 5
A site really attentive to its customers, perfect from A to Z!!!
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A
Rating: 1 out of 5
Mistake made by customer service which leaves me with a design suspension lamp worth over 300€ never installed and unusable. The site does not want to proceed with an exchange and does not take responsibility for its mistake!!!!
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Response from Pure Deco
Hello, My colleagues from Customer Service inform me that you have exchanged numerous emails and calls regarding your issue. Since 2005, we have made it a point to satisfy our customers. However, I am sorry that I cannot assist you but the specified return conditions have not been met, so the replacement cannot take place. Best regards, The Mediation Service
A
Rating: 5 out of 5
The online order tracking is perfect with automatic email confirmation of payment and informing of the progress of the ongoing order. Fast delivery times in store and very good welcome on site when picking up the product.
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A
Rating: 5 out of 5
Fast and really super good
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A
Rating: 5 out of 5
efficient on order taking, delivery tracking, deadlines I live in Toulouse, it never appeared at the time of the order that there was a store in Toulouse with the possibility of pickup. Too bad, I could have avoided shipping costs to buy more...
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A
Rating: 5 out of 5
fast and in accordance with the advertisement well done
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A
Rating: 5 out of 5
Fast shipping, package carefully wrapped. Item corresponds well to the image on the site. Very satisfied with my purchase.
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A
Rating: 5 out of 5
Beautiful products, perfect shipping (timing, packaging...)
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A
Rating: 5 out of 5
The products are very well packaged and protected. Very fast delivery.
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A
Rating: 5 out of 5
In line with what one can expect from a merchant!
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A
Rating: 5 out of 5
small issue upon receipt of the package and, responsiveness of customer service, it's perfect
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A
Rating: 5 out of 5
Very punctual, excellent information on procedures, choice of non-generic products, good quality/price ratio
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A
Rating: 5 out of 5
very fast shipping and impeccable item, a thousand thanks for your responsiveness
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A
Rating: 5 out of 5
fast delivery - careful packaging - the product meets our expectations - we are very satisfied
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A
Rating: 5 out of 5
Deadline and order compliant
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A
Rating: 5 out of 5
Fast and compliant delivery!
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A
Rating: 5 out of 5
Product conforms to the description. Fast delivery. I will recommend!
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A
Rating: 5 out of 5
Respect for the delivery deadline. Good quality of the product and very good order tracking.
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A
Rating: 5 out of 5
Super well packaged, no worries Thank you
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A
Rating: 5 out of 5
Good online order tracking and respect for deadlines Ease of ordering on the site and nice design
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A
Rating: 5 out of 5
very nice offer and good service
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A
Rating: 5 out of 5
The table arrived safely and within the indicated time. Thank you
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A
Rating: 5 out of 5
Responsive customer service. Corrected an error on a gift voucher in a timely manner.
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A
Rating: 5 out of 5
Quick and well served thank you
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A
Rating: 5 out of 5
top
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A
Rating: 5 out of 5
Excellent service and deadline respected
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A
Rating: 5 out of 5
Nice item, meets our expectations. Received on time.
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A
Rating: 5 out of 5
Very good customer service and very helpful.
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A
Rating: 5 out of 5
Very good!
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A
Rating: 5 out of 5
Fast, careful shipping, nothing to complain about!
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A
Rating: 5 out of 5
efficiency, speed of shipping, product compliant with proven protection. Very careful package. Very satisfied to have discovered your well-made site. I will gladly return to your site to discover other products.
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Product corresponding to the description. Very good value for money. The rendering is very good. Delivery without issues and fast.
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A
Rating: 5 out of 5
deadlines respected, compliant items, perfect!
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A
Rating: 5 out of 5
Good telephone advice. Order validated quickly, good delivery times, perfect packaging (fragile items), nothing to complain about.
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A
Rating: 5 out of 5
Excellent site
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A
Rating: 5 out of 5
Fast and careful, products meet my expectations. Thank you
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A
Rating: 5 out of 5
speed of delivery and quality of products
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