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Rating: 4 out of 5
good information regarding order tracking for my items no problem
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
THE DELIVERY WAS FAST AND TOO BAD FOR THE WOODEN HOOKS THAT WERE OUT OF STOCK...
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A
Rating: 5 out of 5
Everything was perfect
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Rating: 4 out of 5
On the site it says: delivery in 48 hours, except that it's just the shipping method, not counting the warehouse preparation (package ordered on the 11th and received on the 24th). The package arrived in poor condition (thanks to the post office). But pure deco was quick to resend the same product to another address (given the delay). So, good site but order in advance if it's for a gift.
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A
Rating: 4 out of 5
Great responsiveness
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Rating: 4 out of 5
MATCHES THE PHOTOS; good delivery tracking via email.
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Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
Nothing to improve on my part, everything was perfect
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A
Rating: 4 out of 5
Receipt of the goods without any problem. Perfect packaging with protection. Very reasonable waiting time for receiving the package.
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Rating: 4 out of 5
Too bad there are shipping fees for every new order!
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Rating: 4 out of 5
nice site pleasant to use
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Rating: 5 out of 5
Perfect packaging. Ultra-fast delivery. Merchandise as described.
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Rating: 5 out of 5
Product meets all my expectations and very good service
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Rating: 4 out of 5
The delivery is fast and we are informed of the order shipment. I ordered MimiLou stickers but I find them smaller than in the photo on the site!
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A
Rating: 5 out of 5
fast and correct!
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Rating: 4 out of 5
1_I find the shipping costs high and especially not decreasing based on the order amount. Paying 6.40 on a 34 euro order hurts. 2_ The site advertises 24-hour delivery. In fact, for an order placed on Sunday, we received it on Thursday, but May 1st was a holiday. But in any case, the tracking information is great!
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Rating: 5 out of 5
Great service! Very friendly and efficient phone response! I think I'll order again from this site, the products are original and at all prices.
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Rating: 4 out of 5
EVERYTHING IS PERFECT THANK YOU FOR EVERYTHING
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Rating: 5 out of 5
Clear and well-made website, good order tracking, very fast delivery.
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A
Rating: 5 out of 5
efficient and fast delivery service, don't change anything!
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Rating: 5 out of 5
too bad some items are no longer available on the site
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Rating: 4 out of 5
I find a lack of attention
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Rating: 5 out of 5
Excellent quality/price ratio. Design object. Ultra fast delivery
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Rating: 5 out of 5
I am very satisfied with your service
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Rating: 5 out of 5
Everything is perfect! beautiful product, delivery on time RAD!
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Rating: 4 out of 5
ORDER HANDLING, TRACKING AND FAST SHIPPING, NOTHING TO REPORT!
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Rating: 4 out of 5
Very satisfied with the ordered product. Clear and well-made website. Many decoration ideas.
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Rating: 5 out of 5
(too bad there is no store in Paris) ;)
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Rating: 5 out of 5
Order shipped quickly, product protection in the packaging ok, friendliness on the phone. Nothing to say, all positive!
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Rating: 4 out of 5
that unavailable products be removed from the catalog
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Rating: 5 out of 5
careful and super fast shipping.
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Rating: 5 out of 5
Great except the explanation notes are a bit light
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Rating: 4 out of 5
I would like the shipping costs to be cheaper.
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Rating: 5 out of 5
Speed, efficiency, nothing to complain about.
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Rating: 5 out of 5
fast tracking and delivery, very good communication
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Rating: 4 out of 5
A good ordering process, delivery within the announced deadlines. Unfortunately, many products presented are no longer in stock.
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Rating: 4 out of 5
One element was not clear: I had ordered 2 items, one was available and the other was supposed to arrive in 2 weeks. On the one that was available, it was written 'available, delivery within 48h'. But since I hadn't received anything after 1 week, I ended up calling and they explained to me that they were waiting for the 2nd item to send everything together. I understand the reason given - not to pay shipping costs twice - but I find it unfortunate that this was not indicated more clearly from the start.
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Rating: 2 out of 5
We placed the order and paid on 12.03.12 for delivery on a specific date: 10 or 11.04.12, which was confirmed to us. We were called back on 26.03.12 to be told that we would be delivered at best on 15 MAY 2012. So already Pure Deco waited 15 days before informing us of this additional delay, and since we paid in advance, I don't know what commercial gesture they can make towards us!!!
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