Customer reviews of Pure Deco

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
5 2 092 77% 4 509 19% 3 55 2% 2 29 1% 1 47 2%

Summary of reviews

Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.

Reviews 2, 3 and 5 stars

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C
Claire L.
Rating: 5 out of 5
following a purchase from 22/09/2020
EVERYTHING IS PERFECT !!!!!!!!!!
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Karine V.
Rating: 5 out of 5
following a purchase from 21/09/2020
Fast shipping, very well packaged and in accordance with the item proposed on the site
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Elise R.
Rating: 5 out of 5
following a purchase from 20/09/2020
Quality product and very fast delivery
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Marie Pascale V.
Rating: 5 out of 5
following a purchase from 16/09/2020
Very beautiful, fast shipping and careful packaging
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Justine V.
Rating: 5 out of 5
following a purchase from 14/09/2020
Very good
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Michele M.
Rating: 5 out of 5
following a purchase from 11/09/2020
Website speed very clear
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Lydie M.
Rating: 5 out of 5
following a purchase from 27/05/2020
Quality product. A bit long delay but I was informed before the purchase so no worries (I think the delays were extended due to the current crisis). I would have liked to know how the fixings of my product (hanging chair) were and possibly some instructions for fixing to the ceiling/wall. But the result is great!
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Michel L.
Rating: 5 out of 5
following a purchase from 05/09/2020
VERY SATISFIED WITH THE SERVICE
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Martine B.
Rating: 5 out of 5
following a purchase from 02/09/2020
Fast and easy
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Catherine W.
Rating: 5 out of 5
following a purchase from 31/08/2020
I ordered a fragile product that was supposed to be delivered within 48 hours. The product was extremely well packaged and was delivered within 48 hours.
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Chloé B.
Rating: 5 out of 5
following a purchase from 01/09/2020
Order in line with my decor wishes! Great
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Marisette C.
Rating: 5 out of 5
following a purchase from 29/08/2020
The consignment service was not operational. Too long delay. Need to pick up the package at the post office.
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Bernadette N.
Rating: 5 out of 5
following a purchase from 31/08/2020
product conforms to my wishes, speed of shipping, real-time information on the process
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Linda F.
Rating: 5 out of 5
following a purchase from 29/08/2020
Lovely item, fast delivery, well packed, very happy, Thank you
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Marion L.
Rating: 5 out of 5
following a purchase from 18/08/2020
The mug and bowl are beautiful, fine porcelain and great design. They were packaged and made it safely to Singapore
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Carine L.
Rating: 5 out of 5
following a purchase from 26/08/2020
speed and product that corresponds
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Weider C.
Rating: 5 out of 5
following a purchase from 25/08/2020
I recommend. Fast and careful delivery. Perfect.
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Alexia D.
Rating: 5 out of 5
following a purchase from 19/08/2020
Delighted! The ordered product is beautiful and very well packaged to avoid breakage! Thank you
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Marion K.
Rating: 5 out of 5
following a purchase from 24/08/2020
Despite ordering from Germany - without knowledge of French - everything went perfectly. Thank you!
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Robert M.
Rating: 5 out of 5
following a purchase from 24/08/2020
Product perfectly conforms to the description. Respect for delivery times. Careful packaging.
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Sandrine C.
Rating: 5 out of 5
following a purchase from 22/08/2020
Everything is easy and fast. A quality product, a serious package, and an express order.
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Frédéric N.
Rating: 5 out of 5
following a purchase from 19/08/2020
Listening, responsiveness
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Michel C.
Rating: 2 out of 5
following a purchase from 10/08/2020
The ordered item arrived with one screw missing. I fixed it but I was disappointed by this important detail.
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Response from Pure Deco
Dear Customer, After verification, our Customer Service was not informed of your complaint. With a simple email, we would have been happy to send you the missing screw for your wall shelf. Hoping to have the pleasure of fully satisfying you on your next purchase, Best regards,
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Annie B.
Rating: 5 out of 5
following a purchase from 16/08/2020
Order taken care of quickly, delivery within 3 days, products very well protected in the package
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Christiane A.
Rating: 5 out of 5
following a purchase from 14/08/2020
Product received quickly. Conforms to the presentation. Satisfied
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Sylvain R.
Rating: 5 out of 5
following a purchase from 23/07/2020
I discovered original and good quality decoration and storage items. Received quickly, they made their recipient happy and I will not hesitate to revisit your site to find other decoration items.
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Julie L.
Rating: 5 out of 5
following a purchase from 10/08/2020
Style and quality of the proposed brands, speed of shipping
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Michèle G.
Rating: 5 out of 5
following a purchase from 08/08/2020
Easy website and optimal delivery
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Claire D.
Rating: 5 out of 5
following a purchase from 05/08/2020
Very beautiful and good product, conforms to the description. Fast delivery. I am delighted.
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Marjorie G.
Rating: 5 out of 5
following a purchase from 03/08/2020
Perfect!
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Amandine L.
Rating: 3 out of 5
following a purchase from 02/08/2020
Hello, Your service is very good, however I am completely disappointed with the jewelry box. Your site leads me to believe that these are made in France products, hence the prices which I find high, but I thought it was worth the cost and ultimately when I receive the box: Made in China! A box worth ***€ made in China, what a shame. I feel cheated. I wanted to return the item but I couldn't find my order on your site. In short, bad experience and I absolutely do not recommend you.....
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Laurent P.
Rating: 5 out of 5
following a purchase from 02/08/2020
Very fast service
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Karine P.
Rating: 5 out of 5
following a purchase from 26/07/2020
Product conforms to the order, delivered very quickly.
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Isabelle O.
Rating: 5 out of 5
following a purchase from 31/07/2020
The Franco-Belgian follow-up was perfect!
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Laureline B.
Rating: 5 out of 5
following a purchase from 28/07/2020
Fast delivery, clear communication
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Serge C.
Rating: 5 out of 5
following a purchase from 26/07/2020
Plateau that makes an impression in my '70s style living room... impeccable.
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Veronique B.
Rating: 5 out of 5
following a purchase from 26/07/2020
Ordered immediately received. The package was well packaged. I recommend.
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Noel B.
Rating: 5 out of 5
following a purchase from 26/07/2020
Hello, in accordance with the order and the desired product.
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Marguerite L.
Rating: 5 out of 5
following a purchase from 27/07/2020
Matches what I was looking for, fast shipping
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Charlyne Q.
Rating: 5 out of 5
following a purchase from 07/07/2020
A very responsive team, beautiful products: highly recommended without hesitation.
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