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Rating: 5 out of 5
Item compliant with the description. Very fast delivery.
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Clear order, fast and careful shipping, nothing to complain about!!
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A
Rating: 5 out of 5
Fast delivery, compliant product.
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A
Rating: 5 out of 5
Very effective from order to delivery ...
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A
Rating: 5 out of 5
Very satisfied, everything was OK!
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A
Rating: 5 out of 5
No issues throughout the process. Ultra-fast delivery Product perfectly compliant with what was presented on the site I am delighted
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A
Rating: 3 out of 5
I received the item identical to what was presented on the site, what I find unfortunate is paying for shipping and not being delivered quickly hence the rating of 3/5
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A
Rating: 5 out of 5
The site is great, the carrier much less so. Fortunately, the Zago teams are super responsive to correct afterwards :)
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A
Rating: 5 out of 5
Very satisfied with the service. I was well informed about the product's shipping. It was delivered quickly intact, in a nice package and tissue paper. I will recommend this site and return. Thank you for your professional work.
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A
Rating: 5 out of 5
Fast delivery, colissimo by post, to home. Good;
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A
Rating: 5 out of 5
Very fast delivery, products well protected and in line with what I expected from them
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A
Rating: 5 out of 5
Clear site. I am very satisfied with the ordered product, as well as the information provided after the order regarding delivery, and the delivery time.
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A
Rating: 5 out of 5
Thank you for quickly responding and returning a new item to replace the previous one: defective.
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A
Rating: 5 out of 5
very good product, fast delivery.
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A
Rating: 5 out of 5
Fast and competent telephone service
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A
Rating: 5 out of 5
Happy with my purchase. Nice responsiveness from the after-sales service. Thank you
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A
Rating: 5 out of 5
customer service, attentive and respectful of the customer, which gives all its meaning to a real proximity.
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A
Rating: 5 out of 5
internal
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A
Rating: 5 out of 5
Perfect. Products in line with the precise descriptions on the site. Delivery times respected. The very appreciable little extra: an
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A
Rating: 5 out of 5
Fast shipping, careful packaging.
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A
Rating: 5 out of 5
Excellent for the provider. Very careful packaging, speed and efficiency.
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A
Rating: 5 out of 5
Excellent for the provider. Very careful packaging, speed and efficiency.
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A
Rating: 5 out of 5
Serious site with a precise and particular choice that gives it its charm! Good continuation.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very fast and quality delivery. Very satisfied with the received items.
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A
Rating: 5 out of 5
Order delivery... product in line with the visualization on the site. SUPER nothing to say.
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Rating: 2 out of 5
A misleading photo made me buy an item that turned out to be inappropriate for what I wanted. A garland from ***, photographed in a situation, suggests a size much larger than it actually is. Obviously a doctored photo. Very bad point.
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Response from Pure Deco
Hello, Your comment having caught our attention, we checked the product sheet of the item you purchased. It turns out that the precise dimensions are well stated and that a photo with an armchair gives a good idea of the scale (even if the photos are always non-contractual, the dimensions are). Moreover, with a kit of pennants, we were able to compose a garland of 2.80 meters long, which may seem quite honest for a product at 7 euros. If the product does not satisfy you, you have 15 days (the product being on sale) to return it to us. To do this, I invite you to your customer area. Our customer service is also at your disposal by email. Best regards, The Pure Deco Customer Service
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Perfect! Speed, compliance, packaging.
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A
Rating: 5 out of 5
Very efficient and products in line with my wishes!
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A
Rating: 5 out of 5
Fast delivery. Box arrived a bit dented but the item it contained was not damaged.
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A
Rating: 5 out of 5
First purchase on Pure Deco. Very satisfactory service in line with what a buyer expects from online sales: regular emails to track the progress of the order, respect for delivery times, good condition of the package and its contents upon arrival.
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A
Rating: 5 out of 5
Good ergonomics of the site. Products highlighted. Quick handling of requests.
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A
Rating: 5 out of 5
Material delivered quickly and packaged with great care.
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A
Rating: 5 out of 5
Very good service. Delivery on time. Courteous and precise response on the phone. Fragile package very well packaged.
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Rating: 5 out of 5
Product in line with my wishes. Fast delivery and no issues.
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A
Rating: 5 out of 5
Serious site, fast delivery, quality services.
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A
Rating: 5 out of 5
Delivery after a week, careful packaging, receipt in accordance with the order. Serious company... recommended.
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A
Rating: 5 out of 5
Fast delivery, arrived in good condition. Nothing to complain about! I recommend
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A
Rating: 5 out of 5
Nothing to complain about
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