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Rating: 5 out of 5
A small order problem was handled immediately following my phone call.
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 3, 4 and 5 stars
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Rating: 5 out of 5
Very beautiful product that met my expectations, however the price is a bit high
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A
Rating: 5 out of 5
Good product. Good tracking of the package. Delivery in good conditions. No particular issues.
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Rating: 4 out of 5
Serious site, fast delivery, very good product
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Rating: 3 out of 5
Order placed on Tuesday, July 10. Delivery commitment within 48 hours. Still nothing by Monday, July 16. Had to call. Result: package finally delivered on Tuesday, July 17, seven days after the order. Delivery commitment not met.
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Response from Pure Deco
Hello, In response to your comment, we would like to provide important clarification: - your order was placed on 10/07 at 8 PM so you could not receive it on the 12th with standard delivery - it was shipped on 11/07 although it consists of a discounted item - you should indeed have received it on Friday the 13th - Saturday the 14th being a holiday, delivery was made on Monday the 16th. In the end, there is only one day of delay on the part of the carrier, we are sorry and we ask you to please excuse us. We hope to have the pleasure of fully satisfying you during your next order. Best regards, The Pure Deco Customer Service
A
Rating: 5 out of 5
As a resident of Martinique, it is a pleasure to receive my small package with such fast delivery! Product as described! It is a storage bag that I have been looking for a long time because my son is a Lego fan... a first order that will not be the last.
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A
Rating: 5 out of 5
Quick reception, careful packaging.
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A
Rating: 5 out of 5
EFFICIENT AND FAST
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Rating: 5 out of 5
Very good, fast delivery.
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Rating: 5 out of 5
Delighted with the products offered and the delivery service, we received the very beautiful round wooden mirror with shelf "Sunrise" from "***". ***
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Rating: 5 out of 5
Quick response to my questions and delivery in Switzerland greatly appreciated. This is not always the case for purchases from France. I received my lamps and I am very satisfied. Thank you ***
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Rating: 5 out of 5
Quality product in accordance with its presentation on the site. Fast delivery. Perfect!
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Rating: 5 out of 5
Item exactly as described, of very good quality and carefully packaged.
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Rating: 5 out of 5
Delivery within the announced deadlines. Perfect packaging. Order perfectly matching my wishes.
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Rating: 5 out of 5
Excellent. Fast and careful delivery.
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A
Rating: 5 out of 5
Well packaged and arrived quickly... it's perfect!
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Rating: 5 out of 5
Order arrived quickly, and I was very satisfied with my oil lamps, I have recommended them elsewhere. Oil has no smell, it's perfect.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Completely satisfied
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Rating: 5 out of 5
Very professional service
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Rating: 4 out of 5
Satisfied
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Rating: 5 out of 5
Very satisfied with the product. Price a bit high however in my opinion. Satisfactory delivery. Product very well packaged
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Rating: 5 out of 5
Beautiful product, well packaged and delivered quickly, what more could you ask for!
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Rating: 5 out of 5
The package arrived super well protected, careful packaging and the item was exactly as described in the online order. Fast delivery. Everything is perfect, it was my first order and I am more than satisfied.
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Rating: 5 out of 5
Good service, deadline met, relevant packaging. Good impression
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Rating: 5 out of 5
Service always impeccable! I received my package 2 days after the order, perfectly wrapped, the product is more beautiful than in the photo.
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Rating: 5 out of 5
Good advice and quality items
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Rating: 5 out of 5
Flawless service, everything was perfect: from placing the order to receiving it, well done
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Rating: 5 out of 5
Products meet our expectations, very fast delivery and in good conditions. Thank you
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Rating: 5 out of 5
excellent
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Rating: 4 out of 5
Efficient, quite fast. Perhaps a personalized response is missing so that the service feels less automated.
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Rating: 5 out of 5
Package perfectly wrapped and protected. Beautiful item
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Rating: 5 out of 5
Perfect, both for the quality of the placemats and for the delivery conditions (packaging/delays)
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Rating: 5 out of 5
Package impeccably prepared and fast delivery. In short, delighted!!
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Rating: 5 out of 5
Everything perfect
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Rating: 4 out of 5
Fast delivery thank you. Too bad I couldn't get the number I needed. There were only 2 pieces left and I needed 10. I have to place another order and pay the shipping fees again. Risking not having the necessary number again.
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Rating: 4 out of 5
very good service
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Rating: 5 out of 5
Very good service, the provider was accommodating to retrieve the goods.
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Rating: 5 out of 5
Very good product, matches my online order, fast delivery, I recommend
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Rating: 5 out of 5
Very original products and well packaged to avoid breakage during delivery.
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