Customer reviews of Pure Deco

One box had a damaged corner.

Very fast delivery but 1 painting damaged out of the 4 ordered (white marks on the image not related to delivery but to a defect in the product)

Fast delivery, product very well packaged. But the ultimately incomplete description misled me and the product does not completely meet my needs. Too bad. I am returning the product.

Very nice suspension, but the attachment system *** is clearly insufficient for the weight of the suspension (5 kg). This fixing was not photographed on the site. I had to buy a much larger and sturdier fixing. The price being already quite high, the suspension should be provided with an adequate fixing and not a very low-quality plastic thing.

no problem with the site but my package was left on the sidewalk in front of the building!!! lucky that the caretaker was out at that moment Unacceptable for the Post, to be followed up.

Packaging issue, the product arrived scratched.

The site does not contain enough descriptive information about the products, poorly organized, not enough photos of the items in context. The carrier was supposed to come today, 21/11/14. I waited at home all day since 8 AM this morning. It is 6 PM and he still hasn't come while the delivery hours end at 5:30 PM. Already the fact of not offering a time slot is not practical (who stays at home without moving from 8 AM to 5:30 PM on weekdays?). A fool like me. So waiting for nothing is infuriating!

I did not receive my entire order. I had ordered 2 items but I only have one and the other was refunded. I am very disappointed not to have the other item which was out of stock.

out of 3 candle holders supposedly in stock, only 2 delivered, and 1 on backorder; of the 2 received, 1 is defective: a piece is missing and therefore unusable

The product received did not match the photo on the site. Unfortunately, to achieve the same result, I would have had to order double

Good delivery time, careful packaging. The garland works well but the fabric of a small lantern tore during installation: too bad the product is of fragile quality.

Good shopping experience. I appreciate that you deliver to North America (that's my case) BUT your payment provider (Crédit Mutuel I believe) does not accept payment by Canadian Visa card (my Visa card was refused without explanation and I see only this explanation) which does not allow ordering from abroad. Fortunately, I had a Paypal account.

I believe your products are good, but I cannot comment because I have not received them yet. I think you need to have a discussion with your partner Coliposte. The packages were sent last Friday, now a week later I still do not have the products I ordered. They came to the house when I was not there (Monday). No phone call or anything... a day later (Tuesday) I got a message that they will send SMS or put a letter in the mailbox to inform which post office they will send my package... still no info. I called today at the local post office and they still have not received. How is this possible - 5 days have passed since their arrival to deliver the package. Has it disappeared or is it just the style of Coliposte? Best regards, Tiia T.

Little flexibility for delivery...

The products lack precision, not enough description, a small disappointment upon receiving my order, too bad... delivery was flawless and fast, best regards