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Rating: 4 out of 5
Good quality of the products offered
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
4 star reviews
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Rating: 4 out of 5
good information regarding order tracking for my items no problem
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Rating: 4 out of 5
On the site it says: delivery in 48 hours, except that it's just the shipping method, not counting the warehouse preparation (package ordered on the 11th and received on the 24th). The package arrived in poor condition (thanks to the post office). But pure deco was quick to resend the same product to another address (given the delay). So, good site but order in advance if it's for a gift.
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Rating: 4 out of 5
Great responsiveness
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Rating: 4 out of 5
MATCHES THE PHOTOS; good delivery tracking via email.
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Rating: 4 out of 5
Receipt of the goods without any problem. Perfect packaging with protection. Very reasonable waiting time for receiving the package.
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Rating: 4 out of 5
Too bad there are shipping fees for every new order!
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Rating: 4 out of 5
nice site pleasant to use
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Rating: 4 out of 5
The delivery is fast and we are informed of the order shipment. I ordered MimiLou stickers but I find them smaller than in the photo on the site!
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Rating: 4 out of 5
1_I find the shipping costs high and especially not decreasing based on the order amount. Paying 6.40 on a 34 euro order hurts. 2_ The site advertises 24-hour delivery. In fact, for an order placed on Sunday, we received it on Thursday, but May 1st was a holiday. But in any case, the tracking information is great!
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Rating: 4 out of 5
EVERYTHING IS PERFECT THANK YOU FOR EVERYTHING
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Rating: 4 out of 5
I find a lack of attention
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Rating: 4 out of 5
ORDER HANDLING, TRACKING AND FAST SHIPPING, NOTHING TO REPORT!
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Rating: 4 out of 5
Very satisfied with the ordered product. Clear and well-made website. Many decoration ideas.
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Rating: 4 out of 5
that unavailable products be removed from the catalog
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Rating: 4 out of 5
I would like the shipping costs to be cheaper.
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Rating: 4 out of 5
A good ordering process, delivery within the announced deadlines. Unfortunately, many products presented are no longer in stock.
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Rating: 4 out of 5
One element was not clear: I had ordered 2 items, one was available and the other was supposed to arrive in 2 weeks. On the one that was available, it was written 'available, delivery within 48h'. But since I hadn't received anything after 1 week, I ended up calling and they explained to me that they were waiting for the 2nd item to send everything together. I understand the reason given - not to pay shipping costs twice - but I find it unfortunate that this was not indicated more clearly from the start.
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Rating: 4 out of 5
Not satisfied with the Liv hook (green leaf) in the photo there are 2, this is misleading because I only received one.. Moreover, the system does not work well, I have not yet managed to keep the hook from moving on the wall.. disappointed with this purchase! For the rest (Umbra wall flower and under ^mat queen mother tree) everything was fine
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Rating: 4 out of 5
Easy to use, very fast order processing. Prices are a bit high. Quality products. Still a good quality-price ratio.
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Rating: 4 out of 5
Fast delivery, item faithful to the description. Too bad, shipping costs too high compared to the price of my order
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Rating: 4 out of 5
Very fast and efficient service, however, a big disappointment with the product whose description was too brief
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Rating: 4 out of 5
Perfect!
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Rating: 4 out of 5
Very efficient (fast - abundant follow-up information) - Only remark to make: price to watch because there are no store fees and there are shipping costs - The buyer should not pay more on a merchant site than in a store.
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Rating: 4 out of 5
Aesthetically pleasing; I would have liked a slightly thicker mirror.
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Rating: 4 out of 5
Having a bit more references...
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Rating: 4 out of 5
Well-constructed site Fast delivery Promises kept
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Rating: 4 out of 5
fast service - products correspond well to the offer - good quality but a bit expensive
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Rating: 4 out of 5
Very well-constructed site and fast delivery
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Rating: 4 out of 5
Order: OK Price: OK Deadlines: respected Delivery: OK, but no unpacking of items and no taking back of packaging boxes!
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Rating: 4 out of 5
fast delivery and good quality product
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Rating: 4 out of 5
the delivery included in the order price.... even starting from a certain price, I would have bought something else, there are so many beautiful things....
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Rating: 4 out of 5
We received our silver wooden tree with a broken branch; Was it during transport or before? It was carefully wrapped in bubble wrap and we noticed it once unwrapped. We decided to keep it thinking we could glue it to avoid return costs. But well.....bad image for a first order!
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Rating: 4 out of 5
The item meets my expectations. Colors however a bit lighter than in the photo.
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Rating: 4 out of 5
very good
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Rating: 4 out of 5
very satisfactory service given the late order date before Christmas...
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Rating: 4 out of 5
For my part, I think the customer service is very good, the only issue with this site is the price of the items.
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Rating: 4 out of 5
I give four stars for now I will see in the long run the quality of the product
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