Reviews Pure Deco

Disappointed, the ordered tray has "fold marks" at the corners not present in the photos on the site.

Cute characters but a bit small

Overall the product is as expected. However, it took 9 weeks for it to be sent. It was not clearly indicated on the page at the time of ordering that the item was available within 4 to 6 weeks. The response from customer service when I asked them after a month of waiting why my order was not moving was quite curt (not really friendly). When I wrote again after 7 weeks had passed, it took them a week to respond that the order was on its way from Italy. Normally, customer service does not look down on people. And the website should clearly warn that some items are not immediately available.

Very late delivery due to a 'not available' product while it was indicated as available on your site.

I am disappointed, I thought the liquid was colorless. This should be mentioned in your description.

Delivery time too long...

The item matched, but had an assembly defect, too bad..

The garland is not programmable

Hello, very good product, thank you. However, I did not expect to have so many customs fees in addition to the international shipping costs. This information should be provided to consumers so that they can make an informed decision. Thank you and good evening. Best regards

I am very happy with the product. I am likely to buy other products on your site. However, the "preparation of the package" is very long, you should not be in a hurry. As soon as the package is shipped, received 2 days later.

A bit disappointed with the quality of the product… a simple layer of black paint without a protective finish! Too bad, especially for shipping costs of ***€.

Beautiful product compliant with the description; but 24-hour delivery (with extra charge) not respected; the order arrives in 3 working days!

Practical for placing photos. However, it would have been practical to foresee a hanging system

The product does not match the image it is white slightly broken, the item received is light gray greenish

Hello. I received my package well. There was a delay. Which is not a problem. I had to contact you twice to inquire about an approximate delivery date. I would have simply liked to be informed. About the situation by your services. Best regards. ***

Hello, I have received my order *** but I had to pay almost *** CAD in customs duties and I do not find that normal. You should have warned me that I would have to pay customs duties knowing that you knew the package was for Canada. Best regards.

Change your delivery provider. The post is really no longer possible. We give instructions to pick up the package at a pickup point and not the delivery person comes back and of course it is up to us to go down and respond in a second otherwise the delivery person is already gone! It's really a shame because delivery is the last thing we remember! Otherwise, the purchase on the site went very well. Package very well packaged to avoid receiving the broken item!

Confirms what I was expecting

The furniture was delivered with a scratch on the top, we reported it, except that it is the last piece of furniture in stock and an exchange is not possible. We find that 20% compensation is not up to par... it is still a high-end piece of furniture and you knew about the defect at shipment.

Nice product and correct timing - no problem before receipt _ but way too much packaging for such a small item _ sending it in an envelope would have been sufficient and unfortunately one piece out of 6 is non-compliant_these are nails at *** euros each, out of the 6, one is not compliant _ I sent an email, I am waiting for a response, thank you. Best regards

Very aesthetic and functional paper basket but deplorable Chronopost delivery. The delivery person shoved the package into my mailbox and thus jammed the door! impossible to open this box: we had to wait for the postman's passage to remedy this ...!

- large selection of very good quality products, at a high price but still reasonable - too bad the delivery is so slow, especially when it comes to a single product (out of stock, and whose availability on time is uncertain), which blocks the rest of the order!

Fast delivery but paper basket with a large scratch.

The product corresponds to the images on the site. The black plastic cable ties are ugly, which is a bit of a shame.

I ordered an extremely fragile product. It arrived broken because it was very poorly packaged. It would have required additional precautions to avoid this kind of situation. What a shame for you and for me. Fortunately, I was lucky enough to find this product elsewhere which was delivered to me with individual packaging for each item to ensure its arrival in good condition. The customer service was very responsive and sent me the necessary items for a free return. Thank you for that.

I was not notified of the delivery!!!

The products are very good, nothing to say. Unfortunately, the delivery scheduled for a Saturday (birthday day for the gift) only arrived on Monday! So disappointment...

I find that the delivery is very long for the two orders I placed.

Hello, I am very disappointed that you did not specify that this lamp oil was not transparent but had a yellowish color.

Hello, I am satisfied with the ordered items. However, the package was forced into my mailbox by the delivery person, leaving no possibility to open it to retrieve the package. I had to moisten the cardboard with water so that it took up less space and be able to turn the key in the lock to finally open it. Your site indicates that it is important to check the contents of the order in the presence of the delivery person but in this case, I could not do it; fortunately, the items were not damaged! Best regards,

The ordered item arrived with one screw missing. I fixed it but I was disappointed by this important detail.

Hello, Your service is very good, however I am completely disappointed with the jewelry box. Your site leads me to believe that these are made in France products, hence the prices which I find high, but I thought it was worth the cost and ultimately when I receive the box: Made in China! A box worth ***€ made in China, what a shame. I feel cheated. I wanted to return the item but I couldn't find my order on your site. In short, bad experience and I absolutely do not recommend you.....

20 days for receipt without being kept informed until the day before.

Hello, the product does not come with an assembly manual

Beautiful suspension but very unfortunate that the safety sticker is placed on the visible part of the brass because once removed, the sticker takes off with a slight layer of brass and leaves behind glue that is impossible to clean. For a suspension of this size, the mark is quite visible. Moreover, there are a few slight imperfections on the brass, but I think that depends on the batch this time. In short, a bit expensive due to these 2 defects.

I only received part of my order but I was not warned that it would happen like this.

I have not received the products

Delivery time too long

Satisfied with the proposed choice, the packaging is correct, one regret: the shipping time ...

Try to give more concrete delivery times and respect them.