9.3/10
★★★★★
based on 2677 reviews published

Latest customer reviews

5 /5
★★★★★

Product as described. Delivery within the announced timeframe

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André A.
purchased on 01/06/2021
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4 /5
★★★★☆

Fast delivery despite one of the 6 products being out of stock

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Philippe C.
purchased on 19/05/2021
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5 /5
★★★★★

Pretty products, fast delivery

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Claire F.
purchased on 29/05/2021
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4 /5
★★★★☆

Nothing to report, fast service

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Cecile P.
purchased on 26/05/2021
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5 /5
★★★★★

Order received very quickly, well packaged. Very pretty and refined products

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Delphine O.
purchased on 22/05/2021
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5 /5
★★★★★

Beautiful item, good shipping packaging and received very quickly! Thank you very much 🙂

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Nicola B.
purchased on 22/05/2021
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5 /5
★★★★★

Very good product, meets my expectations.

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Philippe S.
purchased on 18/05/2021
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5 /5
★★★★★

The site is clear and easy to navigate. The decoration ideas are original and modern. The processing of the order was quick and the products delivered as soon as possible

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Annie P.
purchased on 19/05/2021
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5 /5
★★★★★

Charming staff, very responsive and professional during a remote order. Very nice online store that makes you want to visit the actual shop

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Elisabeth C.
purchased on 15/05/2021
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5 /5
★★★★★

Products delivered as ordered. Delivery time respected, and delivery service well organized: planning of the delivery, SMS notifying the time slot of the delivery person's passage.

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Béatrice M.
purchased on 10/05/2021
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5 /5
★★★★★

- choice of proposed items (which does not exist everywhere else on similar sites) - speed of shipping.

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Sophie Z.
purchased on 27/04/2021
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5 /5
★★★★★

Everything met my expectations

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Evelyne B.
purchased on 11/05/2021
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5 /5
★★★★★

Package very well packaged, item protected. Perfect...

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Cristiane B.
purchased on 21/04/2021
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1 /5
★☆☆☆☆

More than a week later, the package still hasn't left France and no contact with the Pure Deco store to ensure the follow-up and delivery of the package in question

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Veronique S.
purchased on 06/05/2021
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Answer from Pure Deco
Hello Madam, You contacted us by phone on May 17 and then by email to inform us that your package had not yet been delivered. You wrote this comment on May 14, so before contacting us. Unfortunately, we could not know that your package had not been delivered. A complaint was made on the same day, but for shipments to Martinique, the response time from Colissimo is 30 days. We sincerely hope that your package reaches you as soon as possible, rest assured that we are doing everything we can to find a quick resolution for your package in transit. Best regards,
2 /5
★★☆☆☆

The furniture was delivered with a scratch on the top, we reported it, except that it is the last piece of furniture in stock and an exchange is not possible. We find that 20% compensation is not up to par... it is still a high-end piece of furniture and you knew about the defect at shipment.

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Stefan K.
purchased on 01/05/2021
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Answer from Pure Deco
Hello Mrs. Sylvie Konzack-Wenger, We are very surprised by your comment as we clearly stated in writing that the console was checked before shipping and that it was in perfect condition. You also indicated in writing that "it was very well packaged". You also specified that you did not want a refund. Given that this model is out of stock, we had no choice but to offer you a discount. We proposed a 20% discount, and at no time did you indicate that this was not acceptable to you. Given your photo, the scratch is slight and occurred neither before shipping nor during transport. Hence our astonishment at reading your insulting comment. We have been working with kindness for 16 years, rest assured that we do our utmost to satisfy our customers. Also, allow us, but we cannot accept that you write such remarks. Best regards,
5 /5
★★★★★

I order a product that I pay for and that is delivered to me. This seems just normal to me.

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Thierry P.
purchased on 01/05/2021
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5 /5
★★★★★

Excellent product. Efficient delivery.

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Victor B.
purchased on 01/05/2021
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4 /5
★★★★☆

Reduce the delivery slot (8am/6pm) by half a day

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Claudie A.
purchased on 23/01/2021
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5 /5
★★★★★

Fast, very good packaging

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Claudia M.
purchased on 21/04/2021
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5 /5
★★★★★

Site well updated! Product order without problem.. fast delivery .. everything is perfect!

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Laurence C.
purchased on 20/04/2021
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5 /5
★★★★★

Very nice selection of products on the site and very responsive ordering service.

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Marie Celine L.
purchased on 20/04/2021
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4 /5
★★★★☆

Hello, the candle has no assembly instructions. Well, with a bit of common sense, we manage. Except that the manufacturer provides a notice to fill the container but nothing for the assembly of its product. Otherwise, the shelf is perfect. Best regards, ***

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Olivier Q.
purchased on 15/04/2021
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1 /5
★☆☆☆☆

Hello, I have not received my packages

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Ludivine M.
purchased on 16/04/2021
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5 /5
★★★★★

Nothing to complain about everything was 👎

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Francine L.
purchased on 14/04/2021
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5 /5
★★★★★

👍👎👍

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Maëva J.
purchased on 12/04/2021
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5 /5
★★★★★

Beautiful quality, good service

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Martine O.
purchased on 13/04/2021
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4 /5
★★★★☆

Very nice site easy order and very fast delivery.

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Laure R.
purchased on 11/04/2021
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5 /5
★★★★★

***

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Marjan B.
purchased on 10/04/2021
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5 /5
★★★★★

Perfect

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Jordane B.
purchased on 08/04/2021
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5 /5
★★★★★

Order matching the photo. Very fast delivery.

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Jean L.
purchased on 03/04/2021
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5 /5
★★★★★

Satisfied because efficient and pleasant

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Genevieve C.
purchased on 11/02/2021
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5 /5
★★★★★

Fast service

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Olivier B.
purchased on 02/04/2021
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5 /5
★★★★★

Fast shipping and compliant article!

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Nathalie P.
purchased on 01/04/2021
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5 /5
★★★★★

Very fast shipping very well packaged / good product

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Claude M.
purchased on 30/03/2021
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2 /5
★★☆☆☆

Nice product and correct timing - no problem before receipt _ but way too much packaging for such a small item _ sending it in an envelope would have been sufficient and unfortunately one piece out of 6 is non-compliant_these are nails at *** euros each, out of the 6, one is not compliant _ I sent an email, I am waiting for a response, thank you. Best regards

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Awatef B.
purchased on 26/03/2021
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5 /5
★★★★★

Fast and efficient

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Aline G.
purchased on 18/03/2021
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5 /5
★★★★★

Speed, careful packaging, good product quality.

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Mireille B.
purchased on 23/03/2021
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5 /5
★★★★★

Delivery time respected, clear and readable information, perfect

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Michèle C.
purchased on 07/03/2021
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5 /5
★★★★★

Quality product as shown in the photos. Delivered on time. Impeccable service.

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Caty C.
purchased on 20/03/2021
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5 /5
★★★★★

Serious, punctual, merchandise ok.

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Maurice H.
purchased on 21/03/2021
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