★★★★★
based on 2727 reviews published
Latest customer reviews
The product is excellent. Perfectly wrapped. The delivery was as expected. The delivery person was charming. Bravo.
The product can be returned, but it is not indicated that shipping costs are the responsibility of the customer (unless you read the general sales conditions...). The rug being a bulky item: return shipping costs are very high, especially after already being charged for shipping costs during the initial order! And it's up to the customer to figure out how to go through Colissimo or find a carrier. I will not order from this site again, which hints at exchange possibilities without specifying the costs that will be incurred for bulky items. And contrary to what the contacted customer service indicates, it has nothing to do with whether the product is on sale or not...
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Very fast delivery. Very well packaged product.
Product description matches reality and my expectations. Fast and careful shipping. I am completely satisfied.
Conforms to the order and correct delivery times
Nice products and delivery as expected
Delivery times are very fast and the product is very well packaged.
I haven't seen a blanket of such beautiful quality in a long time. This product is available nowhere else. Beautifully made, soft and warm. Well finished. Moreover, the packaging, shipping, and speed are appreciated.
Very good experience. Thank you!
Everything is perfect
Very fast delivery, product very well packaged. I highly recommend
I had to call several times before reaching someone on the line. But I was welcomed by a very friendly lady who gave me the right information. I am satisfied with our exchange.
Delivery time longer than expected. I received the information following a phone call from me. You should keep the customer informed of this delivery delay. Other than that, everything was fine.
Order conforms to the proposed product and delivered very quickly.
Speed and well-packaged parcel
Item as described, fast delivery.
Perfect 👍
Very satisfied with my order.
I was hoping for brighter colored placemats and thicker material. Delay of 1 to 2 weeks, it was 2 weeks but product well packaged, received in impeccable condition and I like it despite everything. I recommend this site.
This is the first time I have been contacted to inform me of a product anomaly and to ask for guidance. Responsiveness and friendliness of the person ensuring this follow-up.
Very fast delivery, beautiful products with quality materials. Too bad one of them was poorly assembled and we had to fix it properly. A good purchase!
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Product matching the description. Received perfectly packaged.
- large selection of very good quality products, at a high price but still reasonable - too bad the delivery is so slow, especially when it comes to a single product (out of stock, and whose availability on time is uncertain), which blocks the rest of the order!
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Excellent service and phone contact when necessary
Very fast delivery and careful packaging.
The speed of order/delivery
No problem, the product was delivered on time. Small issue with the price display which was indicated as VAT included on the product page but was actually VAT excluded.
Conforms to description, careful shipping. Perfect.
Fast delivery but paper basket with a large scratch.
It's perfect!
The details regarding the announced delivery dates and the tracking method were strictly respected.
Thank you for the speed of shipping the package!
Very efficient and friendly.
Large selection of design items at all prices
The product I bought met my expectations. The deadline was respected.
Despite receiving a damaged product and some necessary email exchanges, we obtained a new product in good condition. The fact of keeping the damaged product as compensation is appreciated as the second jewelry box arrived after Christmas. Thank you for this gesture and I understand the delays during this holiday season.
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