/10
★★★★★
based on 2727 reviews published
★★★★★
based on 2727 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I placed my order a week ago and I still have no idea of the delivery date. Customer relations need to be improved
Acheteur Vérifié
Translated review
Answer from Pure Deco
Hello, We are following up on the comment posted on our partner Ekomi's site. It turns out that your order dated July 22 is indeed indicated as "available within 2 weeks". This information is included in the product sheet on our site, in the shopping cart, and also in the order confirmation email you received. Is your judgment not somewhat harsh? Awaiting your response, our team is at your complete disposal. Best regards, The Pure Deco Customer Service
3
/5
★★★☆☆
Little flexibility for delivery...
Acheteur Vérifié
Translated review
Answer from Pure Deco
Hello, In response to the comment posted on our partner Ekomi's site on the occasion of your order, we would like, in order to improve our service quality, to have some additional information. Your order was delivered by our provider, Geodis / Calberson transport. Could you tell us what your expectations were that could not be met by the carrier? Thank you in advance for your contribution, Sincerely, The Pure Deco Team
2
/5
★★☆☆☆
We placed the order and paid on 12.03.12 for delivery on a specific date: 10 or 11.04.12, which was confirmed to us. We were called back on 26.03.12 to be told that we would be delivered at best on 15 MAY 2012. So already Pure Deco waited 15 days before informing us of this additional delay, and since we paid in advance, I don't know what commercial gesture they can make towards us!!!
Acheteur Vérifié
Translated review
3
/5
★★★☆☆
The products lack precision, not enough description, a small disappointment upon receiving my order, too bad... delivery was flawless and fast, best regards
Acheteur Vérifié
Translated review