9.3/10
★★★★★
based on 2677 reviews published

Latest customer reviews

5 /5
★★★★★

Fast delivery. Box arrived a bit dented but the item it contained was not damaged.

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5 /5
★★★★★

First purchase on Pure Deco. Very satisfactory service in line with what a buyer expects from online sales: regular emails to track the progress of the order, respect for delivery times, good condition of the package and its contents upon arrival.

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5 /5
★★★★★

Good ergonomics of the site. Products highlighted. Quick handling of requests.

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5 /5
★★★★★

Material delivered quickly and packaged with great care.

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1 /5
★☆☆☆☆

12 days after the order, the site informs me that the product is not available. Ultimately a good thing because I found the same item cheaper on *** with free shipping!!!

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5 /5
★★★★★

Very good service. Delivery on time. Courteous and precise response on the phone. Fragile package very well packaged.

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5 /5
★★★★★

Product in line with my wishes. Fast delivery and no issues.

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5 /5
★★★★★

Serious site, fast delivery, quality services.

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5 /5
★★★★★

Delivery after a week, careful packaging, receipt in accordance with the order. Serious company... recommended.

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5 /5
★★★★★

Fast delivery, arrived in good condition. Nothing to complain about! I recommend

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4 /5
★★★★☆

I am satisfied, ordered items are true to the photo on the site, regards,

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5 /5
★★★★★

Nothing to complain about

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5 /5
★★★★★

Perfect responsiveness Very attentive to the customer Nothing to say I recommend

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1 /5
★☆☆☆☆

It has now been 16 days since I placed an order. Payment was made immediately. Since then, no information on delivery time or order tracking. No explanation, no expected date on the invoice!!

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Answer from Pure Deco
Madam, I am following up on your severe comment regarding our services. It turns out that you ordered a product that is indicated as available from early May. When you order from Pure Deco, the availability information is displayed on the product sheet, in your shopping cart, and is also included in the order confirmation email you receive, as the invoice is not intended to provide a delivery time. The product is expected to be in stock on May 3, so you will be delivered within the indicated time. We wish you a good reception of your order. Best regards, The Pure Deco Customer Service
5 /5
★★★★★

Items conform to the description. Fast delivery, items carefully packaged. I would recommend this site to others! Thank you

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5 /5
★★★★★

Fast delivery - good communication - compliant material

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5 /5
★★★★★

Very good service. Fast delivery to Switzerland at a MyPost24 pickup point for the desired product following the instructions provided at the time of order (by postal mail and not DHL).

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4 /5
★★★★☆

Product corresponding to the description. Good quality. Fast order processing and delivery.

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4 /5
★★★★☆

The delivery system needs to be reviewed (logistics): It is not possible to determine a precise delivery time. The cost for delivery to the door is excessive. The product meets expectations.

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Answer from Pure Deco
Sir, Concerned about the quality of our services, we have checked your order and I think you are mistaken with an order placed on another site. Indeed, we shipped your order of 2 shelves via Colissimo with a shipping cost of 6.90 euros for a package of 8 kilos. Hoping to have the pleasure of counting you among our customers again, Best regards, The Pure Deco Customer Service
5 /5
★★★★★

Excellent. Pleasant site, fast and hassle-free delivery.

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5 /5
★★★★★

Beautiful products, fast delivery with perfectly packaged products, excellent responsiveness from customer service.

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5 /5
★★★★★

Very good quality product, compliant with photos and description. Expected delivery time respected.

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5 /5
★★★★★

No problem, product delivered quickly and well packaged.

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1 /5
★☆☆☆☆

Impossible to say anything because the ordered parts are still not here. Choose another carrier than GEODIS for delivery of parts within 24 hours (paid 24 euros for delivery a month later)! ISO 9001 for Geodis is just a marketing label. No service or even attempt to find a solution when one is absent for 5 minutes (they don't even call: it's not in their obligations). In short, you are not to blame, but I think your choice of carrier should be more rigorous...

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Answer from Pure Deco
Hello, Following your comment, I confirm that we entrust our express deliveries to France Express, a Geodis group. Express deliveries are made within 24 hours and due to their nature, are made without an appointment. We sincerely regret that the delivery person came while you were absent, but France Express confirms that there is no obligation to call when recipients are absent. Hoping that your second delivery goes well and that you are completely satisfied with your order, Best regards, The Pure Deco Customer Service
4 /5
★★★★☆

The service was perfect, I didn't find anything wrong on the internet and the customer service by phone was exceptional. I am eagerly awaiting the delivery.

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5 /5
★★★★★

Compliant items and respected shipping time.

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5 /5
★★★★★

Very good exchange, the product corresponds to what I was looking for and hoping for, the delivery time was respected.

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1 /5
★☆☆☆☆

Delivery time not respected. Order placed over a month ago and still not delivered. Therefore, we cannot comment on the compliance and quality of the product.

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4 /5
★★★★☆

Product compliant and fast delivery!

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5 /5
★★★★★

I am very happy with my purchase. My small tables quickly found their place in my living room! The delivery was fast and perfect.

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5 /5
★★★★★

Speed, logistics, and perfect products, I recommend.

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5 /5
★★★★★

I am satisfied with the provider.

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5 /5
★★★★★

Item received quickly. Durability and colors correspond to the description on the site.

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5 /5
★★★★★

Fast and careful shipping, very pretty garland I should have taken the 40 LED model instead of 20 but that only concerns my choice. Nothing to complain about, I recommend

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5 /5
★★★★★

Product corresponds. Fast delivery

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5 /5
★★★★★

Pretty products, fast delivery and well packaged

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5 /5
★★★★★

I had a small problem, I sent an email and received a quick response and I was able to speak to someone on the phone with the explanations I needed. I was really very happy with the services of pure deco. Thank you

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5 /5
★★★★★

Fast shipping, very good quality.

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4 /5
★★★★☆

Very nice product corresponding to the description on the pure-deco site. Fast delivery. Satisfied with my purchase.

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5 /5
★★★★★

Good service. I called to get more information, very pleasant phone reception. My order arrived on time.

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