Pure Extract CBD is consistently praised for fast, reliable delivery and responsive after-sales service, with multiple mentions of next-day or rapid delivery and precise tracking. Customers highlight concrete product strengths such as quality materials, effective and pleasant flavors, and strong effects from THCA and other cannabinoids, along with prices that are described as good or fair. The shopping experience is repeatedly noted as easy, trustworthy, and well-supported, with friendly, helpful staff and a smooth ordering process, often accompanied by reliable shipping through Mondial Relay and timely delivery.
Good service. Merchandise meets expectations. Delivery time a bit long (1 week) and relatively high prices.
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Response from pure extrtact cbd
Dear Elisabeth,
Thank you for your feedback and we are delighted to hear that our service and the compliance of the goods have satisfied you. We take note of your comments regarding the delivery time and prices, and we are committed to improving them to provide you with an even more pleasant experience.
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Lutz W.
Rating: 4 out of 5
following a purchase from 27/06/2025
Great quality, everything went super well.
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Response from pure extrtact cbd
Thank you very much, Mr. Lutz, for your positive review and your feedback! We are very pleased to hear that you are satisfied with the quality of our products and that everything went smoothly. If you have any further questions or concerns, we are always happy to assist you. We look forward to your next visit!
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Agnès C.
Rating: 2 out of 5
following a purchase from 22/06/2025
No effect felt
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Response from pure extrtact cbd
Hello Agnès,
Thank you for taking the time to share your experience. We are sorry to hear that our product did not meet your expectations. Each person reacts differently to CBD oils, and we understand that results can vary. Please feel free to contact us with any questions or for advice on using our products.
Best regards,
The Pure Extract CBD team
P
Paul J.
Rating: 4 out of 5
following a purchase from 16/06/2025
The problem with hhc is that tolerance builds up too quickly. But the trim was really correct. Many small buds. Will buy again
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Response from pure extrtact cbd
Hello Paul,
Thank you for your feedback and we are delighted to hear that you appreciated the quality of our trim. We understand your comment regarding the accumulation of tolerance with HHC and we always strive to improve our offering to best meet your expectations. We look forward to serving you again!
Best regards,
The Pure Extract CBD team
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Bo S.
Rating: 2 out of 5
following a purchase from 12/06/2025
The cherry was completely dried out and is full of seeds
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Lionel H.
Rating: 1 out of 5
following a purchase from 03/06/2025
No effect
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Response from pure extrtact cbd
Hello Lionel,
Thank you for taking the time to share your feedback. We are sorry to hear that you did not experience the expected effects with our products. Every body reacts differently, and we remain at your disposal to advise you on the optimal use of our extracts. Your satisfaction is our priority, and we want to provide you with the best possible experience.
Please do not hesitate to contact us to discuss this further.
Best regards,
The Pure Extract CBD team
Y
Yannick P.
Rating: 2 out of 5
following a purchase from 01/06/2025
First purchase on this site. A bit disappointed by the quality of the trim. Very few flowers (not even 1/3 on 25g), and the rest is ground leaves and branches. Delivery time a bit long. I find that a bit limited.
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Response from pure extrtact cbd
Hello Yannick,
Thank you for taking the time to share your experience. We are sorry to learn that the product received did not meet your expectations. Your feedback is valuable and allows us to constantly improve the quality of our offerings.
We take our customers' satisfaction very seriously and we will review your comments on the product composition and delivery time. Please do not hesitate to contact us directly to discuss your order, we will be happy to assist you.
Best regards,
The Pure Extract CBD team
D
David K.
Rating: 1 out of 5
following a purchase from 26/05/2025
The cart does not have any effects, I think they sold me a CBD cart as an HHC cart, also the shipping took way too long. Never order from here.
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Giuseppe C.
Rating: 1 out of 5
following a purchase from 18/05/2025
After a week I have not received my package
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Response from pure extrtact cbd
Good morning Giuseppe,
Thank you for your feedback and we sincerely apologize for the inconvenience caused by the non-receipt of your package. We care deeply about our customers' satisfaction and are committed to resolving this situation as soon as possible. We invite you to contact our customer service for immediate assistance.
Thank you for your understanding.
Best regards,
The Pure Extract CBD team
A
Adrián C.
Rating: 1 out of 5
following a purchase from 14/05/2025
I don't feel any effect
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Response from pure extrtact cbd
Hello Adrián,
Thank you for your feedback. We are sorry to hear that you did not feel any effect. Each person reacts differently to CBD products, and we encourage you to contact us to discuss your experience. We are here to help you.
Best regards,
The Pure Extract CBD team
A
Arne D.
Rating: 4 out of 5
following a purchase from 08/05/2025
quick delivery and reasonable price. the quality can be somewhat inconsistent. I would also like to see the option for a package with multiple variants at a favorable price.
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Response from pure extrtact cbd
Dear Arne,
Thank you very much for your review and valuable feedback. We are glad to hear that you are satisfied with the quick delivery and price, and we take your comments about quality consistency and the possibility of a package with multiple variants seriously. We are constantly working on improvements and look forward to your next visit.
Best regards,
The Pure Extract CBD Team
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Oscar K.
Rating: 2 out of 5
following a purchase from 08/05/2025
The packaging is nice and the effects are great, but unfortunately I received a malfunctioning cartridge. The O ring is misplaced, which makes the cartridge leak and clog every time I try to use it. This is my first purchase from this shop, so it may just be bad luck, but I can't rate it 5/5 stars because of this.
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Response from pure extrtact cbd
Hello Oscar,
Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciate the packaging as well as the effects of our products. However, we are sorry to learn that you encountered a problem with your cartridge. This does not meet our quality standards. We encourage you to contact us directly to resolve this issue and ensure you have an optimal experience with your future orders. Your satisfaction is our priority.
Best regards,
The Pure Extract CBD Team
M
Marco M.
Rating: 4 out of 5
following a purchase from 23/04/2025
great products, very complicated and long shipping.
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Response from pure extrtact cbd
Dear Marco, Thank you for your positive feedback on our products. We apologize for the inconveniences encountered during shipping and we are committed to improving this aspect. We remain at your disposal for further clarifications.
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Henk V.
Rating: 4 out of 5
following a purchase from 21/04/2025
Well arranged but a bit too strong
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Response from pure extrtact cbd
Dear Henk,
Thank you very much for your review and feedback! We are glad to hear that you are satisfied with our products, and we appreciate your comment about the strength. We will certainly take this into consideration to further improve our offerings.
M
Markus G.
Rating: 2 out of 5
following a purchase from 12/04/2025
I am extremely dissatisfied with my order, I ordered 50g of Amnesia Haze Small Buds and 90% of the contents are crumbs and sections or waste products!! I always order the same thing and have never received anything like this in an order before!! I demand a discount due to the poor quality!
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Arthur O.
Rating: 4 out of 5
following a purchase from 25/03/2025
Delivered very quickly.
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Response from pure extrtact cbd
Dear Arthur,
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Manuel B.
Rating: 4 out of 5
following a purchase from 05/03/2025
Very good product, but the delivery was a bit late. Thank you and regards
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Response from pure extrtact cbd
Hello Manuel! Thank you very much for your opinion and for valuing our product. We apologize for the delay in delivery and will work to improve in that aspect. We appreciate your comments and send you warm regards.
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Jose S.
Rating: 4 out of 5
following a purchase from 09/02/2025
Very good quality
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Response from pure extrtact cbd
Dear Jose, we sincerely thank you for your rating and for highlighting the quality of our products. Your opinion is very important to us and motivates us to keep improving. Please do not hesitate to contact us if you have any questions or need more information.
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Rafał P.
Rating: 4 out of 5
following a purchase from 06/03/2025
everything is ok, first class product, but please pay more attention when addressing the shipment, the apartment number was not entered
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Jacopo M.
Rating: 3 out of 5
following a purchase from 07/03/2025
I bought two HHC cartridges: super and lemon haze, not bad. However, I also ordered 5 grams of HHC flowers at 10€ per gram. Now, this is a real deal because the quality of this hemp is horrible: brown, with a bad taste and I strongly doubt it is 30% HHC because there is no effect! Such hemp should cost 2€ per gram, not 10€!
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Response from pure extrtact cbd
Hello Jacopo,
Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the HHC cartridges, but we are sorry to learn that the quality of the flowers did not meet your satisfaction. Your feedback is valuable and we will take it into account to improve our products. Please feel free to contact us directly to discuss your experience and see how we can assist you.
Best regards,
The Pure Extract CBD team
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Ardilla L.
Rating: 2 out of 5
following a purchase from 01/03/2025
It gives a good body high but I didn't get any head high
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Randal De Jesus H.
Rating: 1 out of 5
following a purchase from 01/02/2025
The cartridge was half full
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Response from pure extrtact cbd
Hello Randal de Jesus,
Thank you for taking the time to share your experience. We are sorry to hear that you were not completely satisfied with your order. Your feedback is valuable and we are constantly working to improve our products. Please feel free to contact us directly to resolve this issue.
Best regards,
The Pure Extract CBD team
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Tomasz S.
Rating: 1 out of 5
following a purchase from 14/02/2025
No good
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