Customer reviews of pure extrtact cbd

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 772 published reviews
5 669 87% 4 52 7% 3 13 2% 2 10 1% 1 28 4%

Summary of reviews

Pure Extract CBD is consistently praised for fast, reliable delivery and responsive after-sales service, with multiple mentions of next-day or rapid delivery and precise tracking. Customers highlight concrete product strengths such as quality materials, effective and pleasant flavors, and strong effects from THCA and other cannabinoids, along with prices that are described as good or fair. The shopping experience is repeatedly noted as easy, trustworthy, and well-supported, with friendly, helpful staff and a smooth ordering process, often accompanied by reliable shipping through Mondial Relay and timely delivery.

Reviews 1, 2 and 3 stars

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L
Lionel H.
Rating: 1 out of 5
following a purchase from 03/06/2025
No effect
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Response from pure extrtact cbd
Hello Lionel,

Thank you for taking the time to share your feedback. We are sorry to hear that you did not experience the expected effects with our products. Every body reacts differently, and we remain at your disposal to advise you on the optimal use of our extracts. Your satisfaction is our priority, and we want to provide you with the best possible experience.

Please do not hesitate to contact us to discuss this further.

Best regards,
The Pure Extract CBD team
Y
Yannick P.
Rating: 2 out of 5
following a purchase from 01/06/2025
First purchase on this site. A bit disappointed by the quality of the trim. Very few flowers (not even 1/3 on 25g), and the rest is ground leaves and branches. Delivery time a bit long. I find that a bit limited.
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Response from pure extrtact cbd
Hello Yannick,

Thank you for taking the time to share your experience. We are sorry to learn that the product received did not meet your expectations. Your feedback is valuable and allows us to constantly improve the quality of our offerings.

We take our customers' satisfaction very seriously and we will review your comments on the product composition and delivery time. Please do not hesitate to contact us directly to discuss your order, we will be happy to assist you.

Best regards,
The Pure Extract CBD team
D
David K.
Rating: 1 out of 5
following a purchase from 26/05/2025
The cart does not have any effects, I think they sold me a CBD cart as an HHC cart, also the shipping took way too long. Never order from here.
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Giuseppe C.
Rating: 1 out of 5
following a purchase from 18/05/2025
After a week I have not received my package
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Response from pure extrtact cbd
Good morning Giuseppe,

Thank you for your feedback and we sincerely apologize for the inconvenience caused by the non-receipt of your package. We care deeply about our customers' satisfaction and are committed to resolving this situation as soon as possible. We invite you to contact our customer service for immediate assistance.

Thank you for your understanding.

Best regards,
The Pure Extract CBD team
A
Adrián C.
Rating: 1 out of 5
following a purchase from 14/05/2025
I don't feel any effect
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Response from pure extrtact cbd
Hello Adrián,

Thank you for your feedback. We are sorry to hear that you did not feel any effect. Each person reacts differently to CBD products, and we encourage you to contact us to discuss your experience. We are here to help you.

Best regards,
The Pure Extract CBD team
O
Oscar K.
Rating: 2 out of 5
following a purchase from 08/05/2025
The packaging is nice and the effects are great, but unfortunately I received a malfunctioning cartridge. The O ring is misplaced, which makes the cartridge leak and clog every time I try to use it. This is my first purchase from this shop, so it may just be bad luck, but I can't rate it 5/5 stars because of this.
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Response from pure extrtact cbd
Hello Oscar,

Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciate the packaging as well as the effects of our products. However, we are sorry to learn that you encountered a problem with your cartridge. This does not meet our quality standards. We encourage you to contact us directly to resolve this issue and ensure you have an optimal experience with your future orders. Your satisfaction is our priority.

Best regards,
The Pure Extract CBD Team
M
Markus G.
Rating: 2 out of 5
following a purchase from 12/04/2025
I am extremely dissatisfied with my order, I ordered 50g of Amnesia Haze Small Buds and 90% of the contents are crumbs and sections or waste products!! I always order the same thing and have never received anything like this in an order before!! I demand a discount due to the poor quality!
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Jacopo M.
Rating: 3 out of 5
following a purchase from 07/03/2025
I bought two HHC cartridges: super and lemon haze, not bad. However, I also ordered 5 grams of HHC flowers at 10€ per gram. Now, this is a real deal because the quality of this hemp is horrible: brown, with a bad taste and I strongly doubt it is 30% HHC because there is no effect! Such hemp should cost 2€ per gram, not 10€!
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Response from pure extrtact cbd
Hello Jacopo,

Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the HHC cartridges, but we are sorry to learn that the quality of the flowers did not meet your satisfaction. Your feedback is valuable and we will take it into account to improve our products. Please feel free to contact us directly to discuss your experience and see how we can assist you.

Best regards,
The Pure Extract CBD team
A
Ardilla L.
Rating: 2 out of 5
following a purchase from 01/03/2025
It gives a good body high but I didn't get any head high
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Randal De Jesus H.
Rating: 1 out of 5
following a purchase from 01/02/2025
The cartridge was half full
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Response from pure extrtact cbd
Hello Randal de Jesus,

Thank you for taking the time to share your experience. We are sorry to hear that you were not completely satisfied with your order. Your feedback is valuable and we are constantly working to improve our products. Please feel free to contact us directly to resolve this issue.

Best regards,
The Pure Extract CBD team
T
Tomasz S.
Rating: 1 out of 5
following a purchase from 14/02/2025
No good
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