Customer reviews of pure extrtact cbd

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 702 published reviews

Summary of reviews

The store consistently delivers fast, discreet shipping and reliable delivery times, with multiple mentions of next-day or very quick delivery and packages arriving in good condition. Customers highlight strong product quality across a range of items, noting good flavor, high-quality cartridges, THCA products, and overall consistency in what is described and received. Customer service is repeatedly praised for responsiveness, explanations, refunds when needed, and overall helpful, top-notch support. The range of products and the value proposition are regularly commended, with many customers expressing satisfaction, gratitude, and willingness to reorder.

Reviews 2, 3 and 4 stars

Reset filters
J
Jean-Paul A.
Rating: 3 out of 5
following a purchase from 08/08/2026
Great order unfortunately no home delivery
Translated reviews
Response from pure extrtact cbd
Hello Jean-Paul,

Thank you for your feedback and we are glad that you appreciated your order. We understand your expectations regarding home delivery and take note of your comments to improve our service.

Best regards,
The Pure Extract CBD team
I
Iwan D.
Rating: 4 out of 5
following a purchase from 02/08/2026
Fine
Translated reviews
Response from pure extrtact cbd
Dear Iwan,

Thank you very much for your positive review! We are glad to hear that you are satisfied with our products. We hope to welcome you back to our webshop soon.

Best regards,
The team of Pure Extract CBD
A
Alexandre D.
Rating: 4 out of 5
following a purchase from 17/07/2026
Great effect but take it easy with it
Translated reviews
Response from pure extrtact cbd
Hello Alexandre,

We warmly thank you for your positive feedback. We are glad that you appreciated the effect of our products and we indeed advise you to take it easy to fully enjoy the experience.

Best regards,
The Pure Extract CBD team
L
Laura M.
Rating: 4 out of 5
following a purchase from 20/07/2026
Good product
Translated reviews
Response from pure extrtact cbd
Dear Laura,

Thank you very much for your positive review and your kind words about our product. We are glad to hear that you are satisfied and greatly appreciate your feedback.

Best regards,
The team at Pure Extract CBD
C
Christian V.
Rating: 4 out of 5
following a purchase from 12/07/2026
The herb was a bit too dry but of good quality
Translated reviews
Response from pure extrtact cbd
Hello Christian,

Thank you very much for your positive feedback! We are glad that the quality of our products has satisfied you. We take note of your comment regarding humidity and will do our best to improve this experience.

Best regards,
The Pure Extract CBD team.
M
Manu J.
Rating: 4 out of 5
following a purchase from 09/07/2026
1001 flavors, depending on your mood! Vape with quality!
Translated reviews
Response from pure extrtact cbd
Hello Manu,

Thank you very much for your enthusiastic feedback! We are delighted that you appreciate the diversity of our flavors and the quality of our products. Your satisfaction is our greatest reward.

Best regards,
The Pure Extract CBD team
J
Jean-Paul A.
Rating: 3 out of 5
following a purchase from 28/06/2026
Excellent, very good quality/price especially the trim, the only downside is no home delivery for me :(
Translated reviews
Response from pure extrtact cbd
Hello Jean-Paul,

Thank you for your feedback and we are delighted that you appreciate the quality of our products, especially the trim. We take note of your comment regarding home delivery and remain at your disposal to improve our service.

Best regards,
The Pure Extract CBD team
N
Niccolò V.
Rating: 4 out of 5
following a purchase from 15/06/2026
The berry pie is not bad but does not match the description on your site: very pronounced notes of red fruits, etc. Honestly, it doesn't have such an enveloping taste. The king Hassan thcp 10% resin, on the other hand, is very good.
Translated reviews
Response from pure extrtact cbd
Dear Niccolò,

Thank you sincerely for your feedback. We are happy to know that you appreciated the king Hassan thcp 10% resin, and we apologize if the berry pie did not meet your expectations. Your comments are valuable to us and will help us improve.

Best regards,
The Pure Extract CBD team
S
Sacha M.
Rating: 2 out of 5
following a purchase from 09/06/2026
I still haven't received the order despite several emails sent
Translated reviews
Response from pure extrtact cbd
Hello Sacha,

Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have not yet received your order and understand your frustration. In order to resolve this situation as best as possible, we invite you to contact us directly by private message so that we can assist you.
[email protected]

Best regards,
The Pure Extract CBD team.
F
Filippo G.
Rating: 4 out of 5
following a purchase from 31/05/2026
Practical and fun
Translated reviews
Response from pure extrtact cbd
Good morning Filippo,

We sincerely thank you for your positive feedback. We are happy that you found our products practical and fun. We hope to see you again soon in our online store.

Best regards,
The Pure Extract CBD team
M
Mehdi J.
Rating: 2 out of 5
following a purchase from 01/06/2026
I was very disappointed with the quality of the og kush that I received and for the hash the quality has decreased regarding the piatella but it remains the best on the site the piatella thv-n10 and the Frozen thv N10 but please stop crushing the pieces of hash into small plastic circles change that! Send more merchandise in these small plastic circles for quantities starting from 2g they should be put in small glass jars wide enough not to crush the hash and I am disappointed to see that we never get a gift from a certain amount of money that we buy from you I admit I have already received one or 2 times 1 gram but we are really far from everything that is done on other sites. Now the new sites with molecule or cbd send every time lighters good quality papers but you send rolling papers of poor quality and never good papers never lighters gifts are rare on your site despite the fact that I have spent more than 500 euros with you I have only received 2 times 1 gram while on other sites they send 1 gram free just to test their product for 59 euros we get 10 g on other sites on the other hand you are the most expensive on the market it is true that the only advantage you have is the fast delivery with posteNL but I find your customer service not very friendly anyway at first you were my favorite site but when I see now the quality that we can find on other sites where the hash and the molecule flowers are superior to what we find with you and of superior quality with a great customer seller relationship that we do not have with you I think you really need to review your marketing because many sites are emerging with many advantages and better quality than you so you will have to work differently you will lose a lot of customers
Translated reviews
Response from pure extrtact cbd
Hello Mehdi,

Thank you for your feedback and we are sincerely sorry to hear that your experience did not meet your expectations. Your opinion is valuable and we would like to discuss it further to better understand your concerns and explore how we could improve our services. Please feel free to contact us directly.

Best regards,
The Pure Extract CBD team
J
Javier D.
Rating: 4 out of 5
following a purchase from 16/05/2026
Honestly top, top customer service, explanations and quick response if you have a problem, also top with the numerous products and quality. Nothing else to say
Translated reviews
Response from pure extrtact cbd
Hello Javier,

Thank you very much for your positive review! We are delighted to learn that our customer service and the quality of our products have satisfied you. Your feedback encourages us to continue improving our services. Please feel free to reach out to us if you have any other questions or needs. See you soon!

Best regards,
The Pure Extract CBD team
T
Theissen D.
Rating: 4 out of 5
following a purchase from 03/05/2026
Top products, only the delivery time was a nightmare...
Translated reviews
Response from pure extrtact cbd
Hello Theissen,

Thank you for your feedback and we are delighted to hear that you appreciate our products. We sincerely apologize for the inconvenience caused by the delivery. Your satisfaction is our priority, and we are constantly working to improve our service. Please feel free to contact us with any questions or suggestions.

Best regards,
The Pure Extract CBD team
A
Alexandre D.
Rating: 4 out of 5
following a purchase from 04/05/2026
Order delivered quickly and quality is on point. I find the whole thing just a bit too dry (personal opinion) and some branches alone with the small buds. But ultimately happy overall.
Translated reviews
Response from pure extrtact cbd
Hello Alexandre,

We sincerely thank you for your positive feedback and your constructive remarks. We are pleased to learn that you appreciated the speed of delivery and the quality of our products. We take your opinion regarding the texture and the mix of flowers into account, and we will examine it closely to improve our offer. Please feel free to contact us if you have any other suggestions. We look forward to serving you again!

Best regards,
The Pure Extract CBD team
N
Niccolò V.
Rating: 4 out of 5
following a purchase from 15/04/2026
Overall a good product, effect and taste are normal.
Translated reviews
Response from pure extrtact cbd
Dear Niccolò, we thank you for your positive feedback. We are glad that you appreciated the effect and taste of our product. We are committed to continuously improving and hope to offer you an even better experience in the future.
P
Pietro S.
Rating: 3 out of 5
following a purchase from 23/03/2026
Not much, takes 20 minutes and you are clear-headed.
Translated reviews
Response from pure extrtact cbd
Dear Pietro,

Thank you for your feedback and for sharing your experience with "Pure Extract CBD". We are happy that you found our products interesting, but we are sorry to hear that you did not achieve the expected results in terms of timing. Your comment is valuable and will help us improve. If you have further suggestions, please do not hesitate to contact us!

Best regards,
The Pure Extract CBD Team
M
maarten W.
Rating: 4 out of 5
following a purchase from 13/03/2026
very good cbd cali tasty and very fast delivered! price is moderate
Translated reviews
Response from pure extrtact cbd
Dear Maarten,

Thank you very much for your positive review of our CBD products and the fast delivery! We appreciate your feedback on the price and will take this into account in our future considerations. We hope to welcome you back to our site soon!
N
Nathan L.
Rating: 4 out of 5
following a purchase from 11/03/2026
Very good taste! But the price is still a bit too high
Translated reviews
Response from pure extrtact cbd
Hello Nathan, thank you very much for your positive feedback on the taste of our products! We understand your comment regarding the price and are constantly working to offer an optimal quality-price ratio. Your opinion is valuable and will help us improve our services.
M
Mauro B.
Rating: 4 out of 5
following a purchase from 14/02/2026
Great products, a bit less good the shipping, out of 4 shipments 1/4 fast (4 days) 3/4 (8-10 days)
Translated reviews
Response from pure extrtact cbd
Dear Mauro,

Thank you for your feedback and we are glad that you appreciated our products. We apologize for the issues encountered with shipping times and we are committed to improving this aspect to offer an even better service. We hope to serve you again soon!

Best regards,
The Pure Extract CBD team
R
Ronny W.
Rating: 4 out of 5
following a purchase from 01/03/2026
The delivery was fine, it's too early to judge the product (the effect) itself. What I do regret is that the product with THC is superior in taste when burned, I miss that every time I smoke CBD.
Translated reviews
Response from pure extrtact cbd
Dear Ronny,

Thank you very much for your review and your feedback about our products. We understand your comment about the taste and we will continue to do our utmost to improve the quality of our CBD products. We greatly appreciate your opinion and hope to welcome you again in the future.

Best regards,
The Pure Extract CBD Team
V
V W.
Rating: 3 out of 5
following a purchase from 28/02/2026
Very mild. I've ordered the same before, this lot is not the same level.
Translated reviews
Response from pure extrtact cbd
Dear V.,

Thank you for sharing your feedback regarding your recent order with us. We are sorry to hear that this lot did not meet your expectations compared to your previous experiences. Your satisfaction is important to us, and we will look into this matter further to ensure consistency in our products. Please feel free to reach out to our customer service team if you wish to discuss this further.

Best regards,
The Pure Extract CBD Team
G
Giovanni Q.
Rating: 4 out of 5
following a purchase from 26/06/2025
After checking, the site sent my package back apologizing for forgetting my order...
Translated reviews
Response from pure extrtact cbd
Hello Giovanni,

Thank you for your review and your understanding. We sincerely apologize for the oversight of your order, and we are glad that you received your package afterwards. Your satisfaction is our priority, and we strive to continuously improve our services. Please do not hesitate to contact us for any questions or assistance.

Best regards,
The Pure Extract CBD team.
P
Pierre R.
Rating: 4 out of 5
following a purchase from 15/02/2026
Very nice. Some little highs in succession, no hammer blow, rather light; (with moderation of course...)
Translated reviews
Response from pure extrtact cbd
Hello Pierre,

Thank you for your positive feedback and we are delighted that you found our product "Pure Extract CBD" pleasant. We are constantly concerned about the quality of our extracts and hope to continue to satisfy you. Please feel free to reach out to us if you have any questions or suggestions!
M
Michele D.
Rating: 3 out of 5
following a purchase from 05/02/2026
Very light. I was not satisfied.
Translated reviews
M
Martinus H.
Rating: 4 out of 5
following a purchase from 28/01/2026
Very clear website and a fast delivery of the products.
Translated reviews
Response from pure extrtact cbd
Dear Martinus,

Thank you very much for your positive feedback! We are glad to hear that you find our website clear and that the delivery went quickly. Your satisfaction is very important to us. If you have any questions or further comments, we would love to hear from you!

Best regards,
The Pure Extract CBD Team
A
Anthony L.
Rating: 4 out of 5
following a purchase from 13/01/2026
Exceptionally
Translated reviews
Response from pure extrtact cbd
Good
G
Gianluca P.
Rating: 4 out of 5
following a purchase from 22/12/2025
Very good in flavor, the consistency is crumbly. Given the percentage, the effect is acceptable. I recommend it. I would like other varieties of resins of this type to try.
Translated reviews
Response from pure extrtact cbd
Dear Gianluca, we thank you for your positive feedback and are pleased to know that you appreciated the flavor and effect of our product. We will consider your request for additional varieties of resins and will strive to expand our offering. We remain at your disposal for any further suggestions or needs.
A
adiguzel S.
Rating: 3 out of 5
following a purchase from 20/12/2025
The lemon haze deserves 10/10 for appearance and freshness and beautiful buds, but it could be a bit stronger grown... Unfortunately, less good experience from the strong amnesia and strawberry haze, the first order was slightly better and this time the sour diesel and strawberry and amnesia are in different bags as always, but if you compare they are all exactly the same strain and same quality, no nice fresh smell anymore, smell of grass or pesto.... I hope the next orders will arrive much better...
Translated reviews
Response from pure extrtact cbd
Dear Adiguzel,

Thank you very much for your feedback and for sharing your experiences with our products. We are glad to hear that you were satisfied with the Lemon Haze, but we are sorry to learn that the other varieties did not meet your expectations. Your comments are valuable to us, and we will certainly take them into consideration to improve the quality of our products. We hope to serve you better in the future.

Best regards,
The Pure Extract CBD Team
G
Giovanni Q.
Rating: 2 out of 5
following a purchase from 16/12/2025
I didn't receive the right product
Translated reviews
Response from pure extrtact cbd
Hello Giovanni,

Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you did not receive the correct product. Your satisfaction is our priority and we are committed to resolving this issue quickly. Please do not hesitate to contact us directly so that we can rectify the situation.

Best regards,
The Pure Extract CBD team
S
Samantha B.
Rating: 3 out of 5
following a purchase from 04/12/2025
I bought 5% CBN to help me sleep and after a few weeks, it works sometimes. But I am not taking it alone yet for the moment. I will reorder it.
Translated reviews
Response from pure extrtact cbd
Hello Samantha,

Thank you for taking the time to share your feedback on our 5% CBN. We are delighted to hear that it helps you sleep, even if it is not yet consistent. Your feedback is valuable and we encourage you to keep trying it. Please feel free to contact us if you have any questions or if you would like to share your impressions during your next order.

Best regards,
The Pure Extract CBD team
P
Paul J.
Rating: 4 out of 5
following a purchase from 12/12/2025
Good hhc trim, good shop
Translated reviews
Response from pure extrtact cbd
Hello Paul,

We sincerely thank you for your positive review and your rating of 4 out of 5! We are delighted that you appreciated our hhc trim as well as your experience in our shop. Please feel free to reach out to us if you have any other feedback or questions. See you very soon!

Best regards,
The Pure Extract CBD team
S
smeraldo C.
Rating: 4 out of 5
following a purchase from 07/12/2025
Surely we are talking about excellent products. The only thing I notice is that, compared to the first orders, the HHC cigarettes have always been less strong than the first ones, even though I don't use them daily. Another thing I don't understand is why, after a few orders, I never receive a discount code for future purchases, which could be useful for many people who might want to try other products as well. You guys are amazing, keep it up!
Translated reviews
Response from pure extrtact cbd
Dear Smeraldo,

We sincerely thank you for your feedback and for the positive evaluation of our products. We apologize if you have noticed differences in the strength of the HHC cigarettes; we will take your observation into account to improve quality. As for discount codes, we will strive to find solutions that can make the shopping experience even more advantageous. We are happy that you appreciate our work and we will continue to give our best!

Best regards,
The Pure Extract CBD team
M
Monique A.
Rating: 3 out of 5
following a purchase from 23/11/2025
It's a shame that the delivery did not take place at my home and that as a person with reduced mobility I have to travel to pick it up
Translated reviews
Response from pure extrtact cbd
Dear Monique, we thank you for your feedback and we are sorry to hear that the delivery did not meet your expectations. Your satisfaction is very important to us, and we will take your comment into account to improve our delivery service, especially for our customers with reduced mobility. Please do not hesitate to contact us for any further assistance.
E
Emeline C.
Rating: 4 out of 5
following a purchase from 24/11/2025
A bit expensive but worth it. The delivery is fast and discreet, I approve
Translated reviews
Response from pure extrtact cbd
Hello Emeline,

Thank you for your review and we are delighted to hear that you appreciate the quality of our products as well as the speed of our delivery service. We understand that the price may seem high, but we are committed to offering high-quality products. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Pure Extract CBD team
M
Michel D.
Rating: 4 out of 5
following a purchase from 02/11/2025
Good website with fast shipping. However, the product itself (Cookies HHC vape) is quite overpriced and shipping is expensive as well and the product doesn't last very long seeing how very expensive it is and comparing to other similar products. I understand it's an imported product from the US but the original US price is around half of what you pay here.
Translated reviews
Response from pure extrtact cbd
Hello Michel,

Thank you very much for your feedback and your rating of 4/5. We are delighted that you appreciated the speed of our shipping. We understand your concerns regarding the price of our HHC vape Cookies and the shipping fees. Please know that we do our best to offer quality products while considering import costs. Your feedback helps us improve our services, and we greatly appreciate it. Do not hesitate to contact us
T
Tapio M.
Rating: 4 out of 5
following a purchase from 05/10/2025
Order was sent quickly, product was excellent, top notch, but bags in the package should have been sealed.
Translated reviews
Response from pure extrtact cbd
Dear Tapio, thank you for your feedback and for rating us 4 out of 5. We're delighted to hear that you were pleased with the speed of delivery and the quality of our product. We appreciate your suggestion regarding the packaging and will certainly consider improving our sealing process for a better customer experience in the future.
F
Ferdy V.
Rating: 4 out of 5
following a purchase from 13/10/2025
-
Translated reviews
Response from pure extrtact cbd
Dear Ferdy, we sincerely thank you for your positive review and your rating of 4/5. Your satisfaction is our priority, and we are delighted that our site "Pure Extract CBD" pleased you. Please feel free to share your suggestions to further improve your experience.
R
Rafael M.
Rating: 4 out of 5
following a purchase from 20/09/2025
Everything is correct, waiting to try the products
Translated reviews
Response from pure extrtact cbd
Hello Rafael!

Thank you very much for your feedback and for taking the time to share your opinion. We are glad to know that everything has been correct and we hope you enjoy our products. If you have any questions or need more information, feel free to contact us.

Best regards!
J
Jordan D.
Rating: 4 out of 5
following a purchase from 20/09/2025
Fast preparation and shipping, for the ordered products I personally was not satisfied, but I thank you anyway.
Translated reviews
Response from pure extrtact cbd
Hello Jordan,

Thank you for your feedback and your experience regarding the speed of preparation and shipping of your order. We are sorry to hear that the products did not meet your expectations and we remain at your disposal for any requests or suggestions to improve our offer.
K
Ken T.
Rating: 4 out of 5
following a purchase from 12/09/2025
Very fast delivery.
Translated reviews
Response from pure extrtact cbd
Dear Ken,

Thank you very much for your positive review and the compliments about the fast delivery! We are glad to hear that you are satisfied. If you have any further questions or need assistance, we are happy to help.

Best regards,
The team at Pure Extract CBD