The store consistently delivers fast, discreet shipping and reliable delivery times, with multiple mentions of next-day or very quick delivery and packages arriving in good condition. Customers highlight strong product quality across a range of items, noting good flavor, high-quality cartridges, THCA products, and overall consistency in what is described and received. Customer service is repeatedly praised for responsiveness, explanations, refunds when needed, and overall helpful, top-notch support. The range of products and the value proposition are regularly commended, with many customers expressing satisfaction, gratitude, and willingness to reorder.
It's not really your fault, but I bought a Puff CBD60% thinking it was a hhc95%. Unfortunately, I opened it and smoked it before realizing. So I placed another order with two other Puffs. But it bothers me to have bought one that will not be useful to me. Maybe I can send it back to you? And you can give me another one? Thank you in advance, Jérôme
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Response from pure extrtact cbd
Hello Jérôme,
Thank you for taking the time to share your feedback. We are sorry to hear that the order did not meet your expectations. We understand your situation and would be happy to assist you. Please feel free to contact us directly so we can discuss return or exchange options for your Puff. Your satisfaction is our priority.
Best regards,
The Pure Extract CBD team
A
Adrien C.
Rating: 2 out of 5
following a purchase from 02/09/2025
Puff with THCP that has almost no effect after more than 30 puffs. HHC is much better.
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Response from pure extrtact cbd
Hello Adrien,
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations. Your comments are valuable and we take them into account to improve our offering. Please feel free to contact us for any questions or assistance.
Best regards,
The Pure Extract CBD team
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Wilfreid Henry L.
Rating: 4 out of 5
following a purchase from 29/08/2025
Excellent products. but the sex on the beach that was sent to me will expire in the same month.
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Response from pure extrtact cbd
Dear Wilfreid Henry,
Thank you for your positive feedback and for taking the time to share your thoughts. We're glad to hear you enjoy our products! We apologize for the issue with the expiration date on the "Sex on the Beach" item. We appreciate your feedback, and we will look into this matter to ensure a better experience in the future.
Best regards,
The Pure Extract CBD Team
J
jp V.
Rating: 4 out of 5
following a purchase from 08/08/2025
Order went fine, Nice stuff the puff
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Response from pure extrtact cbd
Dear JP,
Thank you for your positive feedback and 4/5 rating! We are glad to hear that your order went well and that you are satisfied with our product. We hope to welcome you again in the future!
Best regards,
The Pure Extract CBD Team
K
Kevin K.
Rating: 4 out of 5
following a purchase from 09/08/2025
Quality products and ultra-fast delivery.
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Response from pure extrtact cbd
Hello Kevin,
Thank you very much for your review and your rating of 4/5! We are delighted that you appreciated the quality of our products as well as the speed of our delivery. Your feedback is valuable to us. Please feel free to reach out to us if you have any suggestions or questions!
Best regards,
The Pure Extract CBD team
I
Iwan D.
Rating: 4 out of 5
following a purchase from 06/08/2025
Good quality, too bad there are so many twigs in it
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Response from pure extrtact cbd
Dear Iwan,
Thank you for your positive review of our products. We are glad that you appreciate the quality, and we take your comment about the twigs to heart to improve our service. If you have further feedback, we would love to hear it!
Best regards,
The Pure Extract CBD Team
J
Jeffrey G.
Rating: 4 out of 5
following a purchase from 04/08/2025
Product meets the description
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Response from pure extrtact cbd
Dear Jeffrey,
Thank you very much for your positive review of 4/5 and your feedback. We are glad to hear that our product meets the description. If you have any further questions or comments, please do not hesitate to contact us. We are always here for you!
Best regards,
The team at Pure Extract CBD
K
Kenny L.
Rating: 4 out of 5
following a purchase from 31/07/2025
Fast delivery
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Response from pure extrtact cbd
Dear Kenny,
Thank you very much for your positive review! We are glad to hear that you are satisfied with the fast delivery of our Pure Extract CBD products. Your feedback is very valuable to us and motivates us to continue improving our service. We hope to welcome you again soon!
Best regards,
The Pure Extract CBD Team
H
HELENE H.
Rating: 4 out of 5
following a purchase from 02/08/2025
Very well
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Response from pure extrtact cbd
Dear H l ne,
We sincerely thank you for your positive review and your rating of 4/5. We are delighted that you enjoyed your experience on our site "Pure Extract CBD". Please feel free to reach out to us if you have any questions or suggestions, we would be happy to assist you further.
Best regards,
The Pure Extract CBD team
M
Martinus H.
Rating: 4 out of 5
following a purchase from 24/07/2025
The order was delivered quickly and the quality of the product was also good.
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Response from pure extrtact cbd
Dear Martinus,
Thank you very much for your positive review! We are delighted to hear that your order was delivered quickly and that you are satisfied with the quality of our products. If you have any questions or need further assistance, we are always here for you.
G
Giles S.
Rating: 4 out of 5
following a purchase from 08/07/2025
Good CBD, THC candies are tasty and good but some have a lower dosage
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Response from pure extrtact cbd
Dear Giles,
Thank you very much for your positive review of our CBD products. We are glad to hear that you are satisfied with the taste of our THC candies. We take your comment about the dosage to heart and will consider this for our future products.
Best regards,
The Pure Extract CBD team
E
Elisabeth L.
Rating: 4 out of 5
following a purchase from 17/07/2025
Good service. Merchandise meets expectations. Delivery time a bit long (1 week) and relatively high prices.
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Response from pure extrtact cbd
Dear Elisabeth,
Thank you for your feedback and we are delighted to hear that our service and the compliance of the goods have satisfied you. We take note of your comments regarding the delivery time and prices, and we are committed to improving them to provide you with an even more pleasant experience.
L
Lutz W.
Rating: 4 out of 5
following a purchase from 27/06/2025
Great quality, everything went super well.
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Response from pure extrtact cbd
Thank you very much, Mr. Lutz, for your positive review and your feedback! We are very pleased to hear that you are satisfied with the quality of our products and that everything went smoothly. If you have any further questions or concerns, we are always happy to assist you. We look forward to your next visit!
A
Agnès C.
Rating: 2 out of 5
following a purchase from 22/06/2025
No effect felt
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Response from pure extrtact cbd
Hello Agnès,
Thank you for taking the time to share your experience. We are sorry to hear that our product did not meet your expectations. Each person reacts differently to CBD oils, and we understand that results can vary. Please feel free to contact us with any questions or for advice on using our products.
Best regards,
The Pure Extract CBD team
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Paul J.
Rating: 4 out of 5
following a purchase from 16/06/2025
The problem with hhc is that tolerance builds up too quickly. But the trim was really correct. Many small buds. Will buy again
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Response from pure extrtact cbd
Hello Paul,
Thank you for your feedback and we are delighted to hear that you appreciated the quality of our trim. We understand your comment regarding the accumulation of tolerance with HHC and we always strive to improve our offering to best meet your expectations. We look forward to serving you again!
Best regards,
The Pure Extract CBD team
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Bo S.
Rating: 2 out of 5
following a purchase from 12/06/2025
The cherry was completely dried out and is full of seeds
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Yannick P.
Rating: 2 out of 5
following a purchase from 01/06/2025
First purchase on this site. A bit disappointed by the quality of the trim. Very few flowers (not even 1/3 on 25g), and the rest is ground leaves and branches. Delivery time a bit long. I find that a bit limited.
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Response from pure extrtact cbd
Hello Yannick,
Thank you for taking the time to share your experience. We are sorry to learn that the product received did not meet your expectations. Your feedback is valuable and allows us to constantly improve the quality of our offerings.
We take our customers' satisfaction very seriously and we will review your comments on the product composition and delivery time. Please do not hesitate to contact us directly to discuss your order, we will be happy to assist you.
Best regards,
The Pure Extract CBD team
A
Arne D.
Rating: 4 out of 5
following a purchase from 08/05/2025
quick delivery and reasonable price. the quality can be somewhat inconsistent. I would also like to see the option for a package with multiple variants at a favorable price.
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Response from pure extrtact cbd
Dear Arne,
Thank you very much for your review and valuable feedback. We are glad to hear that you are satisfied with the quick delivery and price, and we take your comments about quality consistency and the possibility of a package with multiple variants seriously. We are constantly working on improvements and look forward to your next visit.
Best regards,
The Pure Extract CBD Team
O
Oscar K.
Rating: 2 out of 5
following a purchase from 08/05/2025
The packaging is nice and the effects are great, but unfortunately I received a malfunctioning cartridge. The O ring is misplaced, which makes the cartridge leak and clog every time I try to use it. This is my first purchase from this shop, so it may just be bad luck, but I can't rate it 5/5 stars because of this.
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Response from pure extrtact cbd
Hello Oscar,
Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciate the packaging as well as the effects of our products. However, we are sorry to learn that you encountered a problem with your cartridge. This does not meet our quality standards. We encourage you to contact us directly to resolve this issue and ensure you have an optimal experience with your future orders. Your satisfaction is our priority.
Best regards,
The Pure Extract CBD Team
M
Marco M.
Rating: 4 out of 5
following a purchase from 23/04/2025
great products, very complicated and long shipping.
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Response from pure extrtact cbd
Dear Marco, Thank you for your positive feedback on our products. We apologize for the inconveniences encountered during shipping and we are committed to improving this aspect. We remain at your disposal for further clarifications.
H
henk V.
Rating: 4 out of 5
following a purchase from 21/04/2025
Well arranged but a bit too strong
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Response from pure extrtact cbd
Dear Henk,
Thank you very much for your review and feedback! We are glad to hear that you are satisfied with our products, and we appreciate your comment about the strength. We will certainly take this into consideration to further improve our offerings.
M
Markus G.
Rating: 2 out of 5
following a purchase from 12/04/2025
I am extremely dissatisfied with my order, I ordered 50g of Amnesia Haze Small Buds and 90% of the contents are crumbs and sections or waste products!! I always order the same thing and have never received anything like this in an order before!! I demand a discount due to the poor quality!
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Arthur O.
Rating: 4 out of 5
following a purchase from 25/03/2025
Delivered very quickly.
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Response from pure extrtact cbd
Dear Arthur,
M
Manuel B.
Rating: 4 out of 5
following a purchase from 05/03/2025
Very good product, but the delivery was a bit late. Thank you and regards
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Response from pure extrtact cbd
Hello Manuel! Thank you very much for your opinion and for valuing our product. We apologize for the delay in delivery and will work to improve in that aspect. We appreciate your comments and send you warm regards.
J
Jose S.
Rating: 4 out of 5
following a purchase from 09/02/2025
Very good quality
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Response from pure extrtact cbd
Dear Jose, we sincerely thank you for your rating and for highlighting the quality of our products. Your opinion is very important to us and motivates us to keep improving. Please do not hesitate to contact us if you have any questions or need more information.
R
Rafał P.
Rating: 4 out of 5
following a purchase from 06/03/2025
everything is ok, first class product, but please pay more attention when addressing the shipment, the apartment number was not entered
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Jacopo M.
Rating: 3 out of 5
following a purchase from 07/03/2025
I bought two HHC cartridges: super and lemon haze, not bad. However, I also ordered 5 grams of HHC flowers at 10€ per gram. Now, this is a real deal because the quality of this hemp is horrible: brown, with a bad taste and I strongly doubt it is 30% HHC because there is no effect! Such hemp should cost 2€ per gram, not 10€!
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Response from pure extrtact cbd
Hello Jacopo,
Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the HHC cartridges, but we are sorry to learn that the quality of the flowers did not meet your satisfaction. Your feedback is valuable and we will take it into account to improve our products. Please feel free to contact us directly to discuss your experience and see how we can assist you.
Best regards,
The Pure Extract CBD team
A
Ardilla L.
Rating: 2 out of 5
following a purchase from 01/03/2025
It gives a good body high but I didn't get any head high
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