Pure Extract CBD is consistently praised for fast, reliable delivery and responsive after-sales service, with multiple mentions of next-day or rapid delivery and precise tracking. Customers highlight concrete product strengths such as quality materials, effective and pleasant flavors, and strong effects from THCA and other cannabinoids, along with prices that are described as good or fair. The shopping experience is repeatedly noted as easy, trustworthy, and well-supported, with friendly, helpful staff and a smooth ordering process, often accompanied by reliable shipping through Mondial Relay and timely delivery.
Thank you very much for your review. We appreciate your feedback and understand that the delivery took longer than desired. We hope you will shop with us again in the future.
Best regards,
The team at Pure Extract CBD
J
Jean-Paul A.
Rating: 3 out of 5
following a purchase from 08/08/2026
Great order unfortunately no home delivery
Translated reviews
Response from pure extrtact cbd
Hello Jean-Paul,
Thank you for your feedback and we are glad that you appreciated your order. We understand your expectations regarding home delivery and take note of your comments to improve our service.
Best regards,
The Pure Extract CBD team
J
Jean-Paul A.
Rating: 3 out of 5
following a purchase from 28/06/2026
Excellent, very good quality/price especially the trim, the only downside is no home delivery for me :(
Translated reviews
Response from pure extrtact cbd
Hello Jean-Paul,
Thank you for your feedback and we are delighted that you appreciate the quality of our products, especially the trim. We take note of your comment regarding home delivery and remain at your disposal to improve our service.
Best regards,
The Pure Extract CBD team
P
Pietro S.
Rating: 3 out of 5
following a purchase from 23/03/2026
Not much, takes 20 minutes and you are clear-headed.
Translated reviews
Response from pure extrtact cbd
Dear Pietro,
Thank you for your feedback and for sharing your experience with "Pure Extract CBD". We are happy that you found our products interesting, but we are sorry to hear that you did not achieve the expected results in terms of timing. Your comment is valuable and will help us improve. If you have further suggestions, please do not hesitate to contact us!
Best regards,
The Pure Extract CBD Team
V
V W.
Rating: 3 out of 5
following a purchase from 28/02/2026
Very mild. I've ordered the same before, this lot is not the same level.
Translated reviews
Response from pure extrtact cbd
Dear V.,
Thank you for sharing your feedback regarding your recent order with us. We are sorry to hear that this lot did not meet your expectations compared to your previous experiences. Your satisfaction is important to us, and we will look into this matter further to ensure consistency in our products. Please feel free to reach out to our customer service team if you wish to discuss this further.
Best regards,
The Pure Extract CBD Team
M
Michele D.
Rating: 3 out of 5
following a purchase from 05/02/2026
Very light. I was not satisfied.
Translated reviews
A
Adiguzel S.
Rating: 3 out of 5
following a purchase from 20/12/2025
The lemon haze deserves 10/10 for appearance and freshness and beautiful buds, but it could be a bit stronger grown... Unfortunately, less good experience from the strong amnesia and strawberry haze, the first order was slightly better and this time the sour diesel and strawberry and amnesia are in different bags as always, but if you compare they are all exactly the same strain and same quality, no nice fresh smell anymore, smell of grass or pesto.... I hope the next orders will arrive much better...
Translated reviews
Response from pure extrtact cbd
Dear Adiguzel,
Thank you very much for your feedback and for sharing your experiences with our products. We are glad to hear that you were satisfied with the Lemon Haze, but we are sorry to learn that the other varieties did not meet your expectations. Your comments are valuable to us, and we will certainly take them into consideration to improve the quality of our products. We hope to serve you better in the future.
Best regards,
The Pure Extract CBD Team
S
Samantha B.
Rating: 3 out of 5
following a purchase from 04/12/2025
I bought 5% CBN to help me sleep and after a few weeks, it works sometimes. But I am not taking it alone yet for the moment. I will reorder it.
Translated reviews
Response from pure extrtact cbd
Hello Samantha,
Thank you for taking the time to share your feedback on our 5% CBN. We are delighted to hear that it helps you sleep, even if it is not yet consistent. Your feedback is valuable and we encourage you to keep trying it. Please feel free to contact us if you have any questions or if you would like to share your impressions during your next order.
Best regards,
The Pure Extract CBD team
M
Monique A.
Rating: 3 out of 5
following a purchase from 23/11/2025
It's a shame that the delivery did not take place at my home and that as a person with reduced mobility I have to travel to pick it up
Translated reviews
Response from pure extrtact cbd
Dear Monique, we thank you for your feedback and we are sorry to hear that the delivery did not meet your expectations. Your satisfaction is very important to us, and we will take your comment into account to improve our delivery service, especially for our customers with reduced mobility. Please do not hesitate to contact us for any further assistance.
J
Jean L.
Rating: 3 out of 5
following a purchase from 21/10/2025
Of the 3 cartridges ordered, one does not work with either of my two pens (510 model). After contacting your services, I was asked to return the concerned cartridge at my expense for an exchange. I find it a bit strange that I have to pay the shipping costs to return a defective product (once on the pen, the light blinks and nothing comes out. The other 2 cartridges worked immediately without any problem).
Translated reviews
Response from pure extrtact cbd
Hello Jean,
We sincerely thank you for taking the time to share your experience. We are happy to hear that the other two cartridges are working perfectly, and we understand your frustration regarding the defective cartridge. Your feedback is valuable to us and we hope you will continue to trust us for your future orders.
Best regards,
The Pure Extract CBD team
J
Jeffrey R.
Rating: 3 out of 5
following a purchase from 22/10/2025
Fast and good delivery! I have tried different ones, but I do notice that there are a lot of twigs in it and also in the buds themselves, so you end up with little unless you want to smoke twigs.. from the 25g I think I have at least 8 to 10g of twigs. That is really the only downside, the rest is great! good service and a nice company!
Translated reviews
Response from pure extrtact cbd
Hello Jeffrey,
Thank you very much for your detailed feedback. We are glad to hear that you appreciated our service and that your overall experience was positive. We take note of your comments regarding the quality of the product and the unwanted elements, in order to continuously improve our offerings.
Best regards,
The Pure Extract CBD team
J
Jérome F.
Rating: 3 out of 5
following a purchase from 11/09/2025
It's not really your fault, but I bought a Puff CBD60% thinking it was a hhc95%. Unfortunately, I opened it and smoked it before realizing. So I placed another order with two other Puffs. But it bothers me to have bought one that will not be useful to me. Maybe I can send it back to you? And you can give me another one? Thank you in advance, Jérôme
Translated reviews
Response from pure extrtact cbd
Hello Jérôme,
Thank you for taking the time to share your feedback. We are sorry to hear that the order did not meet your expectations. We understand your situation and would be happy to assist you. Please feel free to contact us directly so we can discuss return or exchange options for your Puff. Your satisfaction is our priority.
Best regards,
The Pure Extract CBD team
J
Jacopo M.
Rating: 3 out of 5
following a purchase from 07/03/2025
I bought two HHC cartridges: super and lemon haze, not bad. However, I also ordered 5 grams of HHC flowers at 10€ per gram. Now, this is a real deal because the quality of this hemp is horrible: brown, with a bad taste and I strongly doubt it is 30% HHC because there is no effect! Such hemp should cost 2€ per gram, not 10€!
Translated reviews
Response from pure extrtact cbd
Hello Jacopo,
Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the HHC cartridges, but we are sorry to learn that the quality of the flowers did not meet your satisfaction. Your feedback is valuable and we will take it into account to improve our products. Please feel free to contact us directly to discuss your experience and see how we can assist you.
Best regards,
The Pure Extract CBD team
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Português 
Italiano 
Deutsch 
Nederlands 
Polski 