The reviews highlight consistent reliability in delivery, with multiple mentions of fast shipping, on-time or earlier-than-expected arrivals, and secure, well-wrapped packaging that protects the binoculars. Customers repeatedly emphasize helpful, responsive service and clear, effective communication, including fast advice and smooth order adjustments. Product quality is described through phrases like bright, precise focus, great binoculars, and accurate descriptions that match expectations, with several notes about sturdy packaging and reliable performance. Overall, the store is portrayed as trustworthy and customer-focused, delivering quickly and keeping orders well protected from dispatch to receipt.
Hello, nice pair of binoculars but I find them a bit bulky and heavy Best regards
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Response from QUALIOPTIC.COM
Hello BEHAR,
We sincerely thank you for your positive feedback and for your rating. We are glad that you like your pair of binoculars, even though we understand your comments regarding their bulk and weight. Your opinion is valuable and helps us improve our products.
Best regards,
The JUMELLES.COM team
R
Renny P.
Rating: 4 out of 5
following a purchase from 27/07/2026
ok
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Response from QUALIOPTIC.COM
Hello Renny,
We sincerely thank you for your positive review. Your satisfaction is our priority and we are glad that you found your experience pleasant.
Best regards,
The JUMELLES.COM team
B
Bertrand D.
Rating: 3 out of 5
following a purchase from 30/06/2026
Product delivered under epic conditions. The Colissimo with signature announced (and confirmed) was actually without signature. The delivery person left it in an old decommissioned trash room because the package did not fit in the mailbox! And no notice of passage or attempt to deliver it in person at the home (located 30 meters away)... A week of stress searching to see if it was a scam or theft before finally discovering where the package was hidden...
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Response from QUALIOPTIC.COM
Hello Bertrand,
Thank you very much for your feedback. We are delighted that you finally received your package, even though the delivery conditions were rather unusual. Your experience is valuable to us and we remain attentive to improve this kind of situation in the future.
Best regards,
The JUMELLES.COM team
G
Gregory C.
Rating: 4 out of 5
following a purchase from 29/03/2026
Excellent product delivered well packaged after 12 days.
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Response from QUALIOPTIC.COM
Dear Gregory, we warmly thank you for your positive feedback regarding your experience on JUMELLES.COM. We are delighted to learn that you are satisfied with the quality of our product and indeed, some models may be out of stock. This delays the delivery by a few days. Your satisfaction is our priority, and we hope to see you again soon on our site.
J
Jacques V.
Rating: 4 out of 5
following a purchase from 12/03/2026
Good product, delivery time a bit long.
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Response from QUALIOPTIC.COM
Hello Jacques, we sincerely thank you for your positive review and for the 4/5 rating. We are delighted that you are satisfied with your product, and we take note of your comments regarding the delivery time to improve our service. Please do not hesitate to reach out to us if you have any other questions or needs.
G
Gerard C.
Rating: 4 out of 5
following a purchase from 04/02/2026
Order well received, perfect packaging, I recommend
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Response from QUALIOPTIC.COM
Hello Gérard,
We warmly thank you for your positive feedback and are delighted to learn that your order has satisfied you. Your recommendation is greatly appreciated and we hope to see you again soon on JUMELLES.COM.
P
Pierre B.
Rating: 4 out of 5
following a purchase from 13/01/2026
My answer would be rather yes and no! A bit simpler than other feeders. One question, is bird detection a low-distance motion detection?
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Response from QUALIOPTIC.COM
Hello Pierre,
Thank you for your review and your 4/5 rating. We are pleased that you found our feeder easier to use. To answer your question, bird detection is indeed designed to capture movement at an optimal distance, which helps reduce false alerts while ensuring a pleasant experience. Please feel free to contact us if you have any other questions.
Best regards,
The JUMELLES.COM team
M
Marie T.
Rating: 4 out of 5
following a purchase from 02/10/2025
Good purchase at an interesting price. I did not have the invoice that was delivered to me. I have not yet been able to really test the product as it is binoculars recommended for safari and nature.
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Response from QUALIOPTIC.COM
Hello Marie,
Thank you very much for your review and your rating of 4/5! We are delighted to hear that you are satisfied with your purchase at an interesting price. Regarding the invoice, please feel free to contact us if you need assistance obtaining it. We hope you will soon be able to test your binoculars on safari or in nature and that their performance will meet your expectations. Please feel free to share your impressions once you have used them!
Best regards,
The JUMELLES.COM team
M
Michael D.
Rating: 3 out of 5
following a purchase from 29/09/2025
The night/thermal vision loses quality in humid weather, and I still can't connect the binoculars with the app. Otherwise, very good material
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Response from QUALIOPTIC.COM
Hello Michael,
Thank you for your feedback on our binoculars! We are delighted that you appreciate the material. We understand your concerns regarding night vision in humid conditions and the connection with the app. Your satisfaction is our priority, and your comments will help us improve our products and services. Please feel free to contact us for any technical assistance.
Best regards,
The JUMELLES.COM team
E
Eric L.
Rating: 1 out of 5
following a purchase from 19/09/2025
Reception not in accordance with the description on the website
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Response from QUALIOPTIC.COM
Hello Eric,
Thank you for taking the time to share your feedback. We are sorry to hear that your order did not meet your expectations. Your satisfaction is our priority, and we are committed to resolving this issue. Please do not hesitate to contact us directly to discuss your experience, we want to offer you a solution that will fully satisfy you.
Best regards,
The JUMELLES.COM team
C
Christophe A.
Rating: 4 out of 5
following a purchase from 15/09/2025
Material is fine but delivery was chaotic. Package refused at the planned delivery point, dropped off elsewhere without clear communication. In short
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Response from QUALIOPTIC.COM
Hello Christophe,
Thank you for your review and we are glad that you are satisfied with our material. We sincerely regret the delivery issues encountered and take note of your comments to improve our service. Please feel free to contact us directly for any assistance or questions regarding your order.
M
Michel J.
Rating: 3 out of 5
following a purchase from 06/08/2025
Equipment delivered in good condition.
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Response from QUALIOPTIC.COM
Hello Michel, thank you for your feedback regarding the delivery of your equipment. We are pleased to hear that it arrived in good condition. Please feel free to share your suggestions to improve your experience on our site, JUMELLES.COM.
M
Marie-Laurence M.
Rating: 4 out of 5
following a purchase from 02/08/2025
Due to the holidays, the order processing time is a bit long, but the site is serious and customer service is responsive.
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Response from QUALIOPTIC.COM
Hello Marie-Laurence,
Thank you for your positive feedback and we understand that the processing time may have been long due to the holidays. We are delighted that you found our site serious and our customer service responsive, and we will do our best to further improve our processing times in the future.
M
Marc F.
Rating: 2 out of 5
following a purchase from 30/07/2025
The delivered item is not what I ordered.
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Response from QUALIOPTIC.COM
Hello Marc,
Thank you for taking the time to share your experience with us. We are sorry to hear that the item received does not match your order. To resolve this issue as best as possible, we invite you to contact our customer service. We will do everything we can to assist you.
Best regards,
The JUMELLES.COM team
J
Jerome S.
Rating: 1 out of 5
following a purchase from 02/07/2025
The rangefinder is not precise at all. Large margin of error in distance, so good for the trash.
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Response from QUALIOPTIC.COM
Hello Jérôme,
Thank you for your feedback. We are sorry to hear that the rangefinder did not meet your expectations. We invite you to contact our customer service to discuss your experience and find a solution that would suit you. Your satisfaction is our priority.
Best regards,
The JUMELLES.COM team
E
Emmanuel B.
Rating: 3 out of 5
following a purchase from 21/06/2025
A small problem with the order but the after-sales service was able to do what was necessary.
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Response from QUALIOPTIC.COM
Hello Emmanuel, we thank you for your feedback and are delighted to learn that our after-sales service was able to resolve your problem. Your satisfaction is our priority, and we will take your comments into account to improve our service. Please do not hesitate to reach out to us for any other requests.
J
Jean D.
Rating: 4 out of 5
following a purchase from 16/06/2025
In accordance with the description. Good binoculars, good clarity. Stability is sometimes difficult to achieve. The cords are low quality.
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Response from QUALIOPTIC.COM
Hello Jean,
Thank you for your review and your rating of 4/5! We are delighted that our binoculars meet your expectations in terms of clarity and compliance with the description. We also take into account your feedback regarding stability and the quality of the cords, and we will work to improve these aspects. Your feedback is valuable to us. Please do not hesitate to reach out to us for any other comments!
Best regards,
The JUMELLES.COM team
A
Ambroise R.
Rating: 3 out of 5
following a purchase from 26/05/2025
Well received the package and the binoculars. However, the lens cover is cracked! Thank you
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Response from QUALIOPTIC.COM
Hello Mr. Ambroise,
I have just become aware of your issue. Do you have a photo to share with me, and I will inform the manufacturer so they can address the issue.
Pascal
jumelles.com
V
Virginie S.
Rating: 4 out of 5
following a purchase from 03/03/2025
Very good quality price product
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Response from QUALIOPTIC.COM
Dear Virginie,
We sincerely thank you for your positive review on our site JUMELLES.COM.
N
Nadine F.
Rating: 2 out of 5
following a purchase from 01/02/2025
Packaging box of the glasses dented.
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Response from QUALIOPTIC.COM
Hello Mrs. Fialon, sincerely sorry for this inconvenience, but we are dependent on service providers for transport, and it is Colissimo for your shipment. We take special care with our packaging, but they are sometimes damaged by careless handling. Your case is rare, but we can do nothing.... That said, the product still arrived in good condition, and I hope it meets your needs. Best regards.
Y
Yves G.
Rating: 4 out of 5
following a purchase from 22/12/2024
Package received in perfect condition. Thank you.
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Response from QUALIOPTIC.COM
It is a pleasure to know that you were satisfied with our delivery service. We take great care to ensure that our products arrive in perfect condition to our customers. Thank you for your positive feedback!
C
Chantal G.
Rating: 3 out of 5
following a purchase from 19/12/2024
It shakes a lot and fixing on a precise point is not easy. I think I might need to practice because it's not possible to put them on a tripod.
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Response from QUALIOPTIC.COM
Hello Chantal, thank you for your feedback on our site JUMELLES.COM. We are sorry that you encountered difficulties in fixing on a precise point with our binoculars. High magnifications can sometimes be more difficult to master, but with a little practice, you will appreciate their precision. Please feel free to contact us for any suggestions or questions. Thank you again for your 3/5 rating, it encourages us to continue improving. Have a nice day.
J
Jeannine E.
Rating: 4 out of 5
following a purchase from 01/12/2024
Nothing to report
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Response from QUALIOPTIC.COM
Madam Jeannine, thank you for your review on our site JUMELLES.COM. We are happy to see that you did not have any particular problems during your visit. We hope to see you again soon on our site for an even more satisfying experience. Thank you again for your trust. Best regards.
P
Philippe F.
Rating: 4 out of 5
following a purchase from 26/04/2024
Weight, maneuverability, and incredible clarity! I highly recommend (nature outings, vacations, wildlife observation)
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Response from QUALIOPTIC.COM
Thank you for your positive review, Philippe! We are delighted that our binoculars have satisfied you. It is indeed one of our priorities to offer products that are easy to handle and provide excellent observation quality. Enjoy your nature outings!
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