The reviews highlight consistent reliability in delivery, with multiple mentions of fast shipping, on-time or earlier-than-expected arrivals, and secure, well-wrapped packaging that protects the binoculars. Customers repeatedly emphasize helpful, responsive service and clear, effective communication, including fast advice and smooth order adjustments. Product quality is described through phrases like bright, precise focus, great binoculars, and accurate descriptions that match expectations, with several notes about sturdy packaging and reliable performance. Overall, the store is portrayed as trustworthy and customer-focused, delivering quickly and keeping orders well protected from dispatch to receipt.
Dear Bernadette, we sincerely thank you for your flattering review! We are delighted to learn that your experience with JUMELLES.COM met your expectations. We look forward to serving you again. Best regards, the JUMELLES.COM team.
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Nadine F.
Rating: 2 out of 5
following a purchase from 01/02/2025
Packaging box of the glasses dented.
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Response from QUALIOPTIC.COM
Hello Mrs. Fialon, sincerely sorry for this inconvenience, but we are dependent on service providers for transport, and it is Colissimo for your shipment. We take special care with our packaging, but they are sometimes damaged by careless handling. Your case is rare, but we can do nothing.... That said, the product still arrived in good condition, and I hope it meets your needs. Best regards.
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Pascal D.
Rating: 5 out of 5
following a purchase from 24/01/2025
Good pair of binoculars, it meets my expectations.
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Response from QUALIOPTIC.COM
Thank you for your positive feedback on our site JUMELLES.COM, Pascal! We are delighted to know that the pair of binoculars you chose meets your expectations.
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Eric W.
Rating: 5 out of 5
following a purchase from 08/01/2025
top
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Response from QUALIOPTIC.COM
Thank you very much for your positive feedback, Eric. We are delighted that you find our site "top". We hope to have the opportunity to serve you again in the future. Thank you for choosing JUMELLES.COM!
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Jean Georges C.
Rating: 5 out of 5
following a purchase from 05/01/2025
Thank you for your professionalism, and I am completely satisfied with my pair of binoculars.
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Response from QUALIOPTIC.COM
Thank you for your flattering comment, and I am delighted that your experience with our site JUMELLES.COM met your expectations. We are happy to have been able to provide you with a quality pair of binoculars and hope to see you again soon among our satisfied customers. Thank you again for your trust and loyalty.
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Joël H.
Rating: 5 out of 5
following a purchase from 02/01/2025
I needed binoculars suited to my needs. I found the site jumelles.com. Cautious. I looked for confirmations of an honest site. I was able to speak to Pascal RIVÉ. I confirmed the order. I received it well. Bushnell Engage EDX 10x42. Excellent. It is exactly what I needed. I highly recommend this very serious online store based in France!
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Response from QUALIOPTIC.COM
Thank you for your positive feedback on our site jumelles.com. We are delighted to have been able to meet your expectations thanks to our quality products and customer service. We wish you an excellent use of your new Bushnell Engage EDX 10x42 binoculars. Thank you for your recommendation and your trust!
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Yves G.
Rating: 4 out of 5
following a purchase from 22/12/2024
Package received in perfect condition. Thank you.
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Response from QUALIOPTIC.COM
It is a pleasure to know that you were satisfied with our delivery service. We take great care to ensure that our products arrive in perfect condition to our customers. Thank you for your positive feedback!
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Chantal G.
Rating: 3 out of 5
following a purchase from 19/12/2024
It shakes a lot and fixing on a precise point is not easy. I think I might need to practice because it's not possible to put them on a tripod.
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Response from QUALIOPTIC.COM
Hello Chantal, thank you for your feedback on our site JUMELLES.COM. We are sorry that you encountered difficulties in fixing on a precise point with our binoculars. High magnifications can sometimes be more difficult to master, but with a little practice, you will appreciate their precision. Please feel free to contact us for any suggestions or questions. Thank you again for your 3/5 rating, it encourages us to continue improving. Have a nice day.
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Laurene B.
Rating: 5 out of 5
following a purchase from 17/12/2024
Perfect. Shipped the same day as the order and received the package the next day. Very good communication. I recommend.
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Response from QUALIOPTIC.COM
Thank you very much for your positive feedback, Laurene. We are delighted that your experience with our site was perfectly satisfactory. We place great importance on the speed of shipping and the quality of our customer service. Thank you for recommending us!
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Tilo K.
Rating: 5 out of 5
following a purchase from 17/12/2024
Very good e-commerce site. Super fast shipping and very well packaged item. I recommend.
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Response from QUALIOPTIC.COM
Thank you for your positive feedback on our site JUMELLES.COM. We are delighted to know that your shopping experience went perfectly and that you appreciated the speed of delivery as well as the quality of the packaging. Your recommendation honors us and encourages us to continue providing quality service to our customers. We hope to see you again soon on our site!
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Jerome G.
Rating: 5 out of 5
following a purchase from 13/12/2024
very good and fast
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Response from QUALIOPTIC.COM
Thank you very much for your positive feedback on our site JUMELLES.COM. We are pleased to know that you were satisfied with the speed of our service. Your opinion means a lot to us and encourages us to maintain the quality of our services.
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Pascale C.
Rating: 5 out of 5
following a purchase from 17/12/2024
Perfect
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Response from QUALIOPTIC.COM
Thank you very much for your positive review on our site JUMELLES.COM. We are delighted that you are satisfied with our products and services. Please feel free to reach out to us if you have any other needs regarding binoculars. Have a nice day!
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Xavier V.
Rating: 5 out of 5
following a purchase from 15/12/2024
Good product
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Response from QUALIOPTIC.COM
Thank you very much for your positive review on our site JUMELLES.COM! We are delighted that you appreciated our products.
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Eric G.
Rating: 5 out of 5
following a purchase from 14/12/2024
Quality customer follow-up.
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Response from QUALIOPTIC.COM
Hello Eric,
Thank you for your positive comment on our site JUMELLES.COM.
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Leopoldina S.
Rating: 5 out of 5
following a purchase from 10/12/2024
I haven't tried them yet... It's a Christmas gift.
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Response from QUALIOPTIC.COM
Hello Leopoldina, thank you for your review on our site JUMELLES.COM. We are delighted that you chose our store for your Christmas gift. Please feel free to share your impressions once you have tried the binoculars, we would be happy to read them! Happy end-of-year holidays to you. The JUMELLES.COM team.
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Aline G.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very good, efficient delivery and personalized service.
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Response from QUALIOPTIC.COM
Hello Aline,
I am delighted to learn that your experience on our site JUMELLES.COM was satisfactory. We pride ourselves on offering personalized service and efficient delivery to our customers. Thank you for your positive feedback and your 5/5 rating, it encourages us to continue on this path. Please feel free to reach out to us if you need any other advice or products related to the world of binoculars. See you soon!
M
Mikael F.
Rating: 5 out of 5
following a purchase from 08/12/2024
Reactive company!! Compliant with the order, package arrived in a week.
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Response from QUALIOPTIC.COM
We are pleased to receive your positive feedback on our company and our services. We are delighted to see your satisfaction regarding the speed of our responsiveness as well as the compliance of your order. Thank you for your trust and your perfect rating. See you soon on JUMELLES.COM!
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Sandrine C.
Rating: 5 out of 5
following a purchase from 07/12/2024
PERFECT
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Response from QUALIOPTIC.COM
Thank you very much for your positive feedback on our site, Sandrine. We are very pleased to know that you were satisfied with your experience on JUMELLES.COM. Have a nice day!
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Patrick B.
Rating: 5 out of 5
following a purchase from 06/12/2024
Thank you to the salesperson who took the time to call me to resolve my payment issue. Fast delivery.
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Response from QUALIOPTIC.COM
Thank you for your positive feedback on our site, Mr. Patrick. We are delighted to have been able to assist you and to have satisfied you. Your satisfaction is our priority. We wish you a pleasant day. Best regards, The JUMELLES.COM team.
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Jean-Baptiste B.
Rating: 5 out of 5
following a purchase from 05/12/2024
Serious site, fast delivery, Perfect.
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Response from QUALIOPTIC.COM
Thank you very much for your positive feedback on our site, Jean-Baptiste. We are very happy to know that you are satisfied with your shopping experience on JUMELLES.COM.
J
Jean-Claude E.
Rating: 5 out of 5
following a purchase from 05/12/2024
Fast and hassle-free delivery.
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Response from QUALIOPTIC.COM
Thank you very much for your positive comment, Jean-Claude. We are delighted that you appreciated our fast delivery service. We do everything we can to provide a hassle-free shopping experience for our customers. Thank you again and see you soon on JUMELLES.COM!
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Stephane M.
Rating: 5 out of 5
following a purchase from 04/12/2024
Good quality binoculars, impeccable packaging. Timely delivery.
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Response from QUALIOPTIC.COM
Thank you very much for your positive review on our site Jumelles.com! We are delighted that you appreciated the quality of our products and the good packaging of your order. We always strive to deliver our customers on time. Thank you again for your trust.
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Stephane F.
Rating: 5 out of 5
following a purchase from 02/12/2024
PERFECT
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Response from QUALIOPTIC.COM
Thank you very much for your positive feedback on our site JUMELLES.COM. We are delighted that you appreciated your experience with us. We wish you an excellent day!
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Jeannine E.
Rating: 4 out of 5
following a purchase from 01/12/2024
Nothing to report
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Response from QUALIOPTIC.COM
Madam Jeannine, thank you for your review on our site JUMELLES.COM. We are happy to see that you did not have any particular problems during your visit. We hope to see you again soon on our site for an even more satisfying experience. Thank you again for your trust. Best regards.
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Frederic H.
Rating: 5 out of 5
following a purchase from 30/11/2024
No problem, as expected
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Response from QUALIOPTIC.COM
Thank you for your positive feedback, Mr. Frederic. We work every day to satisfy our customers and we are delighted to see that we have met your expectations. We look forward to seeing you again on our site, and we wish you an excellent day.
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Isabelle C.
Rating: 5 out of 5
following a purchase from 25/11/2024
I can't give much feedback as I haven't used it yet
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Response from QUALIOPTIC.COM
We hope you will soon enjoy your binoculars and that you will be satisfied with your experience. Please feel free to contact us if you have any questions or suggestions. Thank you for your trust and your rating!
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Sonia G.
Rating: 5 out of 5
following a purchase from 23/11/2024
Good reception, product as described
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Response from QUALIOPTIC.COM
Thank you very much for your review on our site JUMELLES.COM, Sonia. We are delighted that you appreciated your product and the quality of our delivery service. We hope to see you again soon on our site for future orders. Thank you for your trust and loyalty. See you soon!
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Paul M.
Rating: 5 out of 5
following a purchase from 21/11/2024
Very satisfied with the quality of view and light - great for birdwatching. The rear caps are not very practical.
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Response from QUALIOPTIC.COM
Thank you for your review and your very positive rating, Paul. We are glad that our binoculars provided you with a satisfactory birdwatching experience thanks to their quality of view and light. We take note of your comment about the rear caps and will do our best to improve this point. See you soon on our site! The JUMELLES.COM team.
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Eric V.
Rating: 5 out of 5
following a purchase from 19/11/2024
Very good binoculars, very powerful, delivered in 2 days!
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Response from QUALIOPTIC.COM
Thank you for this positive review of our binoculars. We are delighted to have provided you with a satisfactory product and to have delivered it in record time. Your satisfaction is our priority. We hope you can fully enjoy your binoculars during your next observations. Please feel free to contact us if you have any other needs regarding observation equipment. Thank you again for your trust in JUMELLES.COM.
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Pierre B.
Rating: 5 out of 5
following a purchase from 15/11/2024
Binoculars ordered on a Friday, received the following Wednesday at the pickup point-post office. Package in good condition, careful packaging.
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Response from QUALIOPTIC.COM
Hello Pierre, thank you for your positive feedback on our site JUMELLES.COM. We are delighted that your order was delivered quickly and in good condition. We place great importance on the quality of our packaging to ensure a safe shipment of our products. We hope to see you soon among our satisfied customers. Thank you again and enjoy your binoculars! The JUMELLES.COM team.
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Thierry N.
Rating: 5 out of 5
following a purchase from 11/11/2024
Good product: clear image, binoculars fit well in hand. Fast delivery.
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Response from QUALIOPTIC.COM
Thank you for your review of our site! We are delighted that you are satisfied with your binoculars and the speed of our delivery. We thank you for your trust and hope to see you again soon on JUMELLES.COM!
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Laurent H.
Rating: 5 out of 5
following a purchase from 11/11/2024
Very good shopping experience. Fast delivery. Binoculars completely meet my expectations.
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Response from QUALIOPTIC.COM
Thank you very much for your positive review, Laurent! We are delighted that your experience on our site was satisfactory and that the binoculars meet your expectations. We place great importance on the quality of our products and the speed of our deliveries. We hope to see you again soon on JUMELLES.COM!
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Nordine Z.
Rating: 5 out of 5
following a purchase from 04/11/2024
Excellent.
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Response from QUALIOPTIC.COM
Thank you very much for this flattering review, Nordine! We are delighted that our site, JUMELLES.COM, met your expectations. Please feel free to reach out to us if you need advice for purchasing new binoculars. Thank you again for your trust and see you soon!
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Guy K.
Rating: 5 out of 5
following a purchase from 30/10/2024
Good.
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Response from QUALIOPTIC.COM
Thank you very much for your feedback, Guy! We are delighted that you are satisfied with our site Jumelles.com.
J
Jeanne P.
Rating: 5 out of 5
following a purchase from 22/10/2024
Very responsive and accommodating. Completely satisfied with my purchase. Thank you very much!
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Response from QUALIOPTIC.COM
Thank you Jeanne for your feedback.
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Ange-François G.
Rating: 5 out of 5
following a purchase from 16/10/2024
Professional seller. I highly recommend.
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Response from QUALIOPTIC.COM
Thank you Ange François for your recommendation.
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Pierre M.
Rating: 5 out of 5
following a purchase from 18/10/2024
-
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Response from QUALIOPTIC.COM
Thank you very much, Pierre, for your positive review of our site JUMELLES.COM. We are delighted that you appreciate our service! Please feel free to contact us if you need help or advice in choosing your binoculars. Have a great day!
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Marie-Françoise P.
Rating: 5 out of 5
following a purchase from 13/10/2024
Bright binoculars, meeting my expectations.
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Response from QUALIOPTIC.COM
Hello Marie-Françoise, thank you for your positive feedback regarding our site JUMELLES.COM. We are delighted to know that the binoculars you purchased met your expectations and we hope you enjoy them fully. Please feel free to reach out to us if you need advice or additional information. Have a great day!
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Gisele G.
Rating: 5 out of 5
following a purchase from 09/10/2024
Received on time, Bushnell binoculars meeting my expectations.
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Response from QUALIOPTIC.COM
Thank you very much for your positive feedback on our site JUMELLES.COM. We are delighted to know that the Bushnell binoculars you ordered met your expectations and that you received them on time. We hope you continue to fully enjoy your purchase. Please feel free to reach out to us if you need other similar products. Thank you again!
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Tom M.
Rating: 5 out of 5
following a purchase from 05/10/2024
Top! They are great for bird watching and nature!
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Response from QUALIOPTIC.COM
Thank you for your positive review, Tom! I am happy that our binoculars have satisfied you for your bird watching and nature observation. Thank you for your trust and please feel free to contact us if you need more information.
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