The reviews highlight consistent reliability in delivery, with multiple mentions of fast shipping, on-time or earlier-than-expected arrivals, and secure, well-wrapped packaging that protects the binoculars. Customers repeatedly emphasize helpful, responsive service and clear, effective communication, including fast advice and smooth order adjustments. Product quality is described through phrases like bright, precise focus, great binoculars, and accurate descriptions that match expectations, with several notes about sturdy packaging and reliable performance. Overall, the store is portrayed as trustworthy and customer-focused, delivering quickly and keeping orders well protected from dispatch to receipt.
Pair of binoculars perfectly matching my expectations. Quick delivery. Small downside: I had to request the manual as it was not included. I received it very quickly by email
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Response from QUALIOPTIC.COM
Hello Jean,
Thank you very much for your review! We are delighted to learn that our binoculars meet your expectations and that you appreciated our delivery speed. We apologize for the omission of the manual and are glad that you were able to obtain it quickly. Your feedback is valuable for us to improve.
Best regards,
The JUMELLES.COM team
R
Rene G.
Rating: 5 out of 5
following a purchase from 10/03/2026
Everything went as planned. Delivered on time;
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Response from QUALIOPTIC.COM
Hello René,
Thank you very much for your positive review and your 5/5 rating! We are delighted to learn that your order was delivered within the expected timeframe. Your satisfaction is our priority. We look forward to seeing you again on JUMELLES.COM!
Best regards,
The JUMELLES.COM team
J
Joel O.
Rating: 5 out of 5
following a purchase from 09/03/2026
Very good
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Response from QUALIOPTIC.COM
Hello Joël, we warmly thank you for your positive review on our site JUMELLES.COM. We are delighted to learn that you had a satisfactory experience and remain at your disposal for any questions or future needs. See you soon!
C
Clement E.
Rating: 5 out of 5
following a purchase from 06/03/2026
Binoculars received quickly. Package well wrapped. The binoculars are great!
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Response from QUALIOPTIC.COM
Hello Clement,
Thank you very much for your flattering review and your 5/5 rating! We are delighted to learn that you received your binoculars quickly and that you are satisfied with their quality. Your satisfaction is our priority. Please do not hesitate to reach out to us for your future purchases!
Best regards,
The JUMELLES.COM team
A
Alain M.
Rating: 5 out of 5
following a purchase from 10/02/2026
Hello, on February 22, 2026, after receiving my package (PULSAR MERGER thermal binoculars), I gave a bad review of the product because there was an error in information. After a phone explanation with the store, I can only congratulate the seller for his professionalism. With all my apologies.
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Response from QUALIOPTIC.COM
Hello Alain, we sincerely thank you for your feedback and for taking the time to correct your review. We are delighted to learn that our team was able to provide you with a satisfactory solution and that you were pleased with our professionalism. Please do not hesitate to reach out to us if you have any other questions or if you need assistance in the future.
V
Vincent C.
Rating: 5 out of 5
following a purchase from 02/03/2026
Second purchase.
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Response from QUALIOPTIC.COM
Hello Vincent,
Thank you very much for your positive feedback and for your renewed trust! We are delighted to know that your experience with JUMELLES.COM has been satisfactory. Please do not hesitate to reach out to us if you have any questions or need assistance.
Best regards,
The JUMELLES.COM team
J
Jeremy C.
Rating: 5 out of 5
following a purchase from 18/02/2026
Compliant product
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Response from QUALIOPTIC.COM
Hello Jeremy,
We sincerely thank you for your positive feedback and are delighted to learn that the product met your expectations. Your satisfaction is our priority and we hope to see you again soon on JUMELLES.COM.
M
Marie Claude L.
Rating: 5 out of 5
following a purchase from 05/02/2026
Very good. Speed of shipping. Product as described.
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Response from QUALIOPTIC.COM
We warmly thank you for your flattering review, Marie-Claude. We are delighted to learn that you appreciated the speed of our service and the conformity of the product. Your satisfaction is our priority, and we hope to see you again soon on JUMELLES.COM.
M
Michel B.
Rating: 5 out of 5
following a purchase from 04/02/2026
good product and fast delivery
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Response from QUALIOPTIC.COM
Hello Michel,
We sincerely thank you for your positive feedback regarding our site JUMELLES.COM. We are delighted that you appreciated the quality of our products and the speed of our delivery service. Your satisfaction is our priority, and we hope to see you again soon on our site.
G
Gerard C.
Rating: 4 out of 5
following a purchase from 04/02/2026
Order well received, perfect packaging, I recommend
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Response from QUALIOPTIC.COM
Hello Gérard,
We warmly thank you for your positive feedback and are delighted to learn that your order has satisfied you. Your recommendation is greatly appreciated and we hope to see you again soon on JUMELLES.COM.
J
Jean B.
Rating: 5 out of 5
following a purchase from 02/02/2026
I received my binoculars within the announced deadlines. These binoculars meet my expectations...problem: my wife wants to steal them!
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Response from QUALIOPTIC.COM
Hello Jean,
Thank you very much for your flattering review! We are delighted to learn that your binoculars meet your expectations and that the delivery was fast. It's a good sign that your wife appreciates them too! Please feel free to get back to us if you need advice for a second pair.
Best regards,
The JUMELLES.COM team
P
Pierre B.
Rating: 4 out of 5
following a purchase from 13/01/2026
My answer would be rather yes and no! A bit simpler than other feeders. One question, is bird detection a low-distance motion detection?
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Response from QUALIOPTIC.COM
Hello Pierre,
Thank you for your review and your 4/5 rating. We are pleased that you found our feeder easier to use. To answer your question, bird detection is indeed designed to capture movement at an optimal distance, which helps reduce false alerts while ensuring a pleasant experience. Please feel free to contact us if you have any other questions.
Best regards,
The JUMELLES.COM team
G
Georgette B.
Rating: 5 out of 5
following a purchase from 01/02/2026
Delivered very quickly, product very well packaged. It's a gift so I can't give a review on the product for now
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Response from QUALIOPTIC.COM
Dear Georgette, we warmly thank you for your positive review and your 5-star rating. We are delighted to learn that the delivery was fast and that the packaging met your expectations. Please feel free to get back to us once the gift has been given, we would be thrilled to know your feedback on the product.
C
Coralyne P.
Rating: 5 out of 5
following a purchase from 31/01/2026
Fast shipping, well-protected product, can't wait to try them
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Response from QUALIOPTIC.COM
Dear Coralyne,
We sincerely thank you for your flattering review and are delighted to learn that the shipping of your binoculars was fast and that the product was well protected. We hope you will fully enjoy your experience with our binoculars. Please feel free to get back to us to share your impressions once you have tried them.
Best regards,
The JUMELLES.COM team
C
Chloe G.
Rating: 5 out of 5
following a purchase from 26/01/2026
Excellent customer service.
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Response from QUALIOPTIC.COM
Hello Chloé,
We sincerely thank you for your flattering review of our customer service. Your satisfaction is our priority, and we are delighted that you had a positive experience on our site JUMELLES.COM. We hope to see you again soon!
L
Larroque D.
Rating: 5 out of 5
following a purchase from 12/01/2026
Good evening, our order has arrived. Very good product that will be recommended.
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Response from QUALIOPTIC.COM
Good evening LARROQUE,
Thank you very much for your flattering review! We are delighted to hear that you were satisfied with your order and that you are considering recommending us. Your trust is our greatest reward.
See you soon on JUMELLES.COM!
Best regards,
The JUMELLES.COM team
D
Daniele D.
Rating: 5 out of 5
following a purchase from 14/12/2025
There were difficulties with the shipping, which were caused by the transport company. The seller helped and reacted well
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Response from QUALIOPTIC.COM
Dear Daniele,
thank you very much for your positive review! We are pleased to hear that our customer service was helpful in addressing the shipping issues. We appreciate your understanding and hope to welcome you back to FERNGLAS.DE soon.
Best regards,
Your FERNGLAS team
M
Marie- France B.
Rating: 5 out of 5
following a purchase from 02/01/2026
Package arrived, binoculars well packaged and protected. Satisfied with my purchase
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Response from QUALIOPTIC.COM
Dear Marie-France,
We warmly thank you for your positive feedback and are delighted to learn that the binoculars arrived in perfect condition. Your satisfaction is our priority, and we hope you will fully enjoy your purchase. Please do not hesitate to reach out to us for any other questions or needs.
P
Pierre C.
Rating: 5 out of 5
following a purchase from 30/12/2025
very professional service
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Response from QUALIOPTIC.COM
Hello Pierre,
We warmly thank you for your flattering review! We are delighted to learn that you found our service professional. Your satisfaction is our priority, and we look forward to assisting you again on JUMELLES.COM.
Best regards,
The JUMELLES.COM team
C
Celine C.
Rating: 5 out of 5
following a purchase from 17/12/2025
Fast shipping and very well packaged product, very satisfying purchase
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Response from QUALIOPTIC.COM
Céline, we warmly thank you for your flattering review and are delighted to learn that you are satisfied with your experience on JUMELLES.COM. The speed of shipping and the quality of packaging are priorities for us, and your satisfaction is our greatest reward. Please feel free to reach out to us for your future purchases!
J
Julien P.
Rating: 5 out of 5
following a purchase from 12/12/2025
I am very satisfied with my purchase, the delivery was very fast
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Response from QUALIOPTIC.COM
Hello Julien,
We sincerely thank you for your positive review and are delighted to learn that you are satisfied with your purchase. We strive to ensure fast and quality delivery. Please feel free to reach out to us for your next needs.
Best regards,
The JUMELLES.COM team
M
Marc D.
Rating: 5 out of 5
following a purchase from 16/12/2025
Fast and efficient. Good price
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Response from QUALIOPTIC.COM
Hello Marc,
We warmly thank you for your flattering review of our site JUMELLES.COM. We are pleased to see that you appreciated the speed, efficiency of our service as well as our competitive prices. Your satisfaction is our priority, and we hope to see you again very soon!
G
Gregory B.
Rating: 5 out of 5
following a purchase from 16/12/2025
Very fast delivery
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Response from QUALIOPTIC.COM
Dear Grégory,
We sincerely thank you for your flattering review and are delighted to learn that you appreciated the speed of our delivery service. Your satisfaction is our priority, and we hope to welcome you again soon on JUMELLES.COM.
Best regards,
The JUMELLES.COM team
P
Paul-Xavier C.
Rating: 5 out of 5
following a purchase from 15/12/2025
Product availability as announced, delivery time respected, protective packaging, competitive prices - everything you expect from a serious retailer! Thank you
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Response from QUALIOPTIC.COM
Hello Paul-Xavier,
Thank you very much for your flattering review and your perfect score! We are delighted to learn that you had a positive experience with our site JUMELLES.COM. Your satisfaction is our priority, and we are happy that the availability of products, the respect of delivery times, as well as the packaging met your expectations. Please feel free to reach out to us for your future purchases!
Best regards,
The JUMELLES.COM team
P
Pascal A.
Rating: 5 out of 5
following a purchase from 14/12/2025
very good advice and professionalism, very well packaged shipment, I recommend
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Response from QUALIOPTIC.COM
Hello Pascal,
We sincerely thank you for your flattering review and your perfect score of 5/5. It is a pleasure to know that our advice, as well as the quality of our shipments, met your expectations. We look forward to serving you again on JUMELLES.COM.
S
Sophie C.
Rating: 5 out of 5
following a purchase from 10/12/2025
Binoculars received well, quickly and properly packaged. Testing in progress but fully satisfactory beginnings.
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Response from QUALIOPTIC.COM
Dear Sophie,
Thank you very much for your positive review and your 5/5 rating! We are delighted to learn that you received your binoculars well and that the packaging met your expectations. We hope that your tests will continue to satisfy you. Do not hesitate to reach out to us if you have any questions or feedback to share.
Best regards,
The JUMELLES.COM team
D
Dominique L.
Rating: 5 out of 5
following a purchase from 11/12/2025
Very satisfied with the product in terms of quality and price
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Response from QUALIOPTIC.COM
Hello Dominique,
Thank you very much for your flattering review! We are delighted to learn that you are satisfied with the quality and price of your purchase on JUMELLES.COM. Your positive feedback encourages us to continue offering the best to our customers.
See you soon!
The JUMELLES.COM team
R
Regine B.
Rating: 5 out of 5
following a purchase from 06/12/2025
Perfect
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Response from QUALIOPTIC.COM
Dear Régine,
We warmly thank you for your flattering review on JUMELLES.COM. Your satisfaction is our priority and we are delighted that our site met your expectations. We look forward to seeing you again soon among us!
C
Carine B.
Rating: 5 out of 5
following a purchase from 10/12/2025
Parcel well protected and received quickly
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Response from QUALIOPTIC.COM
Hello Carine,
We sincerely thank you for your positive feedback regarding your experience on JUMELLES.COM. We are delighted to learn that your parcel arrived quickly and safely. Your satisfaction is our priority, and we hope to see you again soon on our site.
A
Audrey R.
Rating: 5 out of 5
following a purchase from 08/12/2025
Very good site, I recommend
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Response from QUALIOPTIC.COM
Hello Audrey,
We sincerely thank you for your flattering review and for the 5/5 rating you gave us. Your recommendation touches us and motivates us to continue improving our service. Do not hesitate to reach out to us if you have any questions or future needs.
Best regards,
The JUMELLES.COM team
L
Lemeux T.
Rating: 5 out of 5
following a purchase from 08/12/2025
Great product quality and shipping speed. The service is very satisfactory in every way. Thank you
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Response from QUALIOPTIC.COM
Hello LEMEUX,
We sincerely thank you for your flattering review and your 5/5 rating. We are delighted to learn that the quality of our products and the speed of our service met your expectations. Your satisfaction is our priority, and your feedback encourages us to continue to excel. Do not hesitate to reach out to us for your future purchases!
Best regards,
The JUMELLES.COM team
C
Corinne B.
Rating: 5 out of 5
following a purchase from 08/12/2025
Simple, fast, efficient
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Response from QUALIOPTIC.COM
Dear Corinne,
We warmly thank you for your 5/5 rating and your positive feedback on your experience with our site JUMELLES.COM. We are delighted to learn that our service met your expectations in terms of simplicity, speed, and efficiency. Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The JUMELLES.COM team
S
Sophie J.
Rating: 5 out of 5
following a purchase from 08/12/2025
Perfect delivery. Product matches the search
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Response from QUALIOPTIC.COM
Dear Sophie,
We sincerely thank you for your flattering review and your 5-star rating. We are delighted that the delivery met your expectations and that the product perfectly matches your search. Your satisfaction is our priority and we hope to see you again soon on JUMELLES.COM.
Best regards,
The JUMELLES.COM team
J
Jacques P.
Rating: 5 out of 5
following a purchase from 05/12/2025
Interesting price offer, very fast delivery time and product meets my expectations. Very satisfied
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Response from QUALIOPTIC.COM
Hello Jacques,
Thank you very much for your positive review! We are delighted to learn that you are satisfied with your experience on JUMELLES.COM, with our price offer and the speed of delivery. Your satisfaction is our priority. Do not hesitate to reach out to us for your future purchases!
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to learn that you appreciated the speed of our service, the efficiency of our team, and the quality of the packaging. Your satisfaction is our priority, and your feedback encourages us to continue providing the best possible service. We look forward to seeing you again on JUMELLES.COM!
Best regards,
The JUMELLES.COM team
F
Fabienne P.
Rating: 5 out of 5
following a purchase from 02/12/2025
I highly recommend the site jumelles.com as 100% reliable.
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Response from QUALIOPTIC.COM
Hello Fabienne,
Thank you very much for your flattering review and your trust in our site! We are delighted that your experience is positive and that you find us reliable. We are committed to continuing to provide the best possible service.
Best regards,
The JUMELLES.COM team
R
Raphael C.
Rating: 5 out of 5
following a purchase from 02/12/2025
Impeccable service!
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Response from QUALIOPTIC.COM
Hello Raphael,
We sincerely thank you for your flattering review on our site JUMELLES.COM. We are delighted to learn that you found our service impeccable. Your satisfaction is our priority, and we hope to welcome you again very soon.
Best regards,
The JUMELLES.COM team
G
Guiho V.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very satisfied. Fast delivery. Good quality product.
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Response from QUALIOPTIC.COM
Hello Guiho,
Thank you very much for your positive review! We are delighted to learn that you are satisfied with your experience on JUMELLES.COM. Your feedback on the fast delivery and the quality of our products encourages us to continue providing the best possible service.
See you soon on our site!
Best regards,
The JUMELLES.COM team
T
Thierry G.
Rating: 5 out of 5
following a purchase from 30/11/2025
Delivery and item perfect.
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Response from QUALIOPTIC.COM
We sincerely thank you, Thierry, for your 5/5 rating. We are delighted to learn that you are satisfied with the delivery and your item. Your satisfaction is our priority, and we hope to welcome you again on JUMELLES.COM.
C
Clemence L.
Rating: 5 out of 5
following a purchase from 28/11/2025
Fast shipping, item as described and well protected. I haven't tested the binoculars much yet but very good brightness, pleasant coating and beautiful colors. In the short term, I am happy with them!
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Response from QUALIOPTIC.COM
Dear Clemence,
We sincerely thank you for your flattering review and your 5/5 rating. We are delighted to learn that you were satisfied with the speed of shipping and the quality of our binoculars. Your feedback on the brightness and comfort of their coating also delights us. Please feel free to reach out to us if you have other impressions to share after your more in-depth tests.
Best regards,
The JUMELLES.COM team
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