Customer reviews of QUALIOPTIC.COM

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 261 published reviews

Summary of reviews

The reviews highlight consistent reliability in delivery, with multiple mentions of fast shipping, on-time or earlier-than-expected arrivals, and secure, well-wrapped packaging that protects the binoculars. Customers repeatedly emphasize helpful, responsive service and clear, effective communication, including fast advice and smooth order adjustments. Product quality is described through phrases like bright, precise focus, great binoculars, and accurate descriptions that match expectations, with several notes about sturdy packaging and reliable performance. Overall, the store is portrayed as trustworthy and customer-focused, delivering quickly and keeping orders well protected from dispatch to receipt.

Reviews 2, 3 and 5 stars

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J
Jean Louis L.
Rating: 5 out of 5
following a purchase from 11/09/2025
Meets my expectations
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Response from QUALIOPTIC.COM
Hello Jean Louis,

Thank you very much for your positive review! We are delighted that our site JUMELLES.COM met your expectations. Your satisfaction is our priority. We look forward to serving you again!

Best regards,
The JUMELLES.COM team
M
Mireille V.
Rating: 5 out of 5
following a purchase from 08/09/2025
It is a quality product, easy to use. A perfect gift for my little explorer grandson
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Response from QUALIOPTIC.COM
Dear Mireille, we sincerely thank you for your flattering review on our site JUMELLES.COM. We are delighted to learn that our products have captivated your grandson and that they meet your expectations in terms of quality and usability. Your satisfaction is our priority, and we hope to see him off on an adventure with his new binoculars!
C
Claire M.
Rating: 5 out of 5
following a purchase from 06/09/2025
Fast. Well packaged. Exceeded my expectations. Thank you!
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Response from QUALIOPTIC.COM
Hello Claire,

Thank you very much for your flattering review! We are delighted that your experience on JUMELLES.COM met your expectations. Your satisfaction is our priority. We look forward to seeing you again soon!

Best regards,
The JUMELLES.COM team
F
Florence G.
Rating: 5 out of 5
following a purchase from 29/08/2025
Favorable review but it's a shame the manual is only in English
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Response from QUALIOPTIC.COM
Hello Florence, we sincerely thank you for your positive review. We take note of your comment regarding the manual in English and we will work to provide a translated version to make our products even more accessible. Your feedback is valuable and helps us improve our service.
J
Jean-Philippe C.
Rating: 5 out of 5
following a purchase from 23/08/2025
Perfect!
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Response from QUALIOPTIC.COM
Hello Jean-Philippe,

Thank you very much for your positive feedback and your rating of 5/5! We are delighted that you had a perfect experience on JUMELLES.COM. Your satisfaction is our priority, and it motivates us to continue providing the best possible service.

See you soon,
The JUMELLES.COM team
C
Chantal E.
Rating: 5 out of 5
following a purchase from 16/08/2025
This pair of binoculars perfectly meets my expectations.
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Response from QUALIOPTIC.COM
Dear Chantal,

Thank you very much for your flattering review and your 5/5 rating! We are delighted to hear that your pair of binoculars perfectly meets your expectations.
Best regards,
The JUMELLES.COM team
P
Patrice O.
Rating: 5 out of 5
following a purchase from 16/08/2025
Hello, I just tried them out during a trip to the lookout. Not comparable to the old ones. I am very happy with my purchase. Bright, clear, I wear glasses, binoculars well suited for glasses wearers. Bravo, I made the right choice. Thank you
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Response from QUALIOPTIC.COM
Hello Patrice,

Thank you immensely for your review. We are delighted to hear that our binoculars meet your satisfaction during your outings. Your feedback is valuable and motivates us to continue improving our products.

See you soon on JUMELLES.COM!

Best regards,
The JUMELLES.COM team
L
Laurent G.
Rating: 5 out of 5
following a purchase from 14/08/2025
Very good
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Response from QUALIOPTIC.COM
Hello Laurent,

We sincerely thank you for your positive feedback on our site JUMELLES.COM. Your satisfaction is our priority and we are delighted to know that you appreciated your experience.

Best regards,
The JUMELLES.COM team
M
Martine N.
Rating: 5 out of 5
following a purchase from 13/08/2025
Wide choice!
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Response from QUALIOPTIC.COM
Hello Martine,

Thank you very much for your positive review and your 5/5 rating!

Best regards,
The JUMELLES.COM team
L
Laurent B.
Rating: 5 out of 5
following a purchase from 01/08/2025
Excellent customer service.
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Response from QUALIOPTIC.COM
Hello Laurent,

We warmly thank you for your positive review and for the 5/5 rating! Your satisfaction is our priority, and it is a pleasure to be able to assist you.
Best regards,
The JUMELLES.COM team
P
Patrick M.
Rating: 5 out of 5
following a purchase from 12/08/2025
Very fast delivery, product as described
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Response from QUALIOPTIC.COM
Hello Patrick,

We warmly thank you for your review and are delighted to hear that you were satisfied with the speed of delivery as well as the conformity of your product.

Best regards,
The JUMELLES.COM team
V
Vincent Q.
Rating: 5 out of 5
following a purchase from 09/08/2025
Top
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Response from QUALIOPTIC.COM
Dear Vincent,

Thank you sincerely for your review and for taking the time to share your experience.

Best regards,
The JUMELLES.COM team
M
Michel J.
Rating: 3 out of 5
following a purchase from 06/08/2025
Equipment delivered in good condition.
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Response from QUALIOPTIC.COM
Hello Michel, thank you for your feedback regarding the delivery of your equipment. We are pleased to hear that it arrived in good condition. Please feel free to share your suggestions to improve your experience on our site, JUMELLES.COM.
M
Maxence M.
Rating: 5 out of 5
following a purchase from 05/08/2025
Top
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Response from QUALIOPTIC.COM
Hello Maxence,

Thank you sincerely for your flattering review of our site JUMELLES.COM. We are thrilled that you had a positive experience and we are committed to continuing to provide quality service to all our customers. We look forward to seeing you again soon!
M
Marc F.
Rating: 2 out of 5
following a purchase from 30/07/2025
The delivered item is not what I ordered.
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Response from QUALIOPTIC.COM
Hello Marc,

Thank you for taking the time to share your experience with us. We are sorry to hear that the item received does not match your order. To resolve this issue as best as possible, we invite you to contact our customer service. We will do everything we can to assist you.

Best regards,
The JUMELLES.COM team
D
Daniel S.
Rating: 5 out of 5
following a purchase from 20/07/2025
Perfect
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Response from QUALIOPTIC.COM
Hello Daniel,

Thank you very much for your flattering review and your perfect score! We are delighted that our site "JUMELLES.COM" has satisfied you. Please feel free to come back to us for your future needs.

Best regards,
The JUMELLES.COM team
J
Jean Paul B.
Rating: 5 out of 5
following a purchase from 05/07/2025
Satisfied
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Response from QUALIOPTIC.COM
Hello Jean Paul,

Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your experience on JUMELLES.COM. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The JUMELLES.COM team
J
Jean-Michel S.
Rating: 5 out of 5
following a purchase from 02/07/2025
Item acquired as a gift. Not yet given, so not tried. But it looks very good.
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Response from QUALIOPTIC.COM
Dear Jean-Michel, we sincerely thank you for your 5-star rating. We are delighted that the item caught your attention and hope it will please those who receive it as a gift. Please feel free to come back to us to share your impressions after trying it out.
G
Guy L.
Rating: 5 out of 5
following a purchase from 03/07/2025
Fast and careful. When selling Zeiss products, you can't go wrong. It's great
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Response from QUALIOPTIC.COM
Mr. Guy, we sincerely thank you for your flattering review. We are delighted to hear that you appreciate the speed and quality of our service, as well as the selection of Zeiss products. Your satisfaction is our priority, and we strive to maintain this level of excellence.
J
Julie S.
Rating: 5 out of 5
following a purchase from 02/07/2025
Very well done, fast delivery. Too bad you don't have much choice...
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Response from QUALIOPTIC.COM
Hello Julie,

Thank you very much for your positive review and your 5 stars! We are pleased to hear that your experience went well and that you appreciated the speed of our delivery. We take note of your comment regarding the choice of products and are constantly working to expand our selection. Please feel free to come back and see us soon!

Best regards,
The JUMELLES.COM team
J
Jean-Luc F.
Rating: 5 out of 5
following a purchase from 02/07/2025
Very good product, great
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Response from QUALIOPTIC.COM
Hello Jean-Luc,

Thank you very much for your positive review! We are delighted that you are satisfied with your experience with our products. Please feel free to reach out to us if you have any questions or future needs.

Best regards,
The JUMELLES.COM team
O
Olivier J.
Rating: 5 out of 5
following a purchase from 13/06/2025
It's perfect. Very good communication from my contact person.
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Response from QUALIOPTIC.COM
Hello Olivier,

Thank you very much for your positive review! We are delighted to learn that you appreciated the communication with our team. Your satisfaction is our priority. See you soon on JUMELLES.COM!

Best regards,
The JUMELLES.COM team
E
Emmanuel B.
Rating: 3 out of 5
following a purchase from 21/06/2025
A small problem with the order but the after-sales service was able to do what was necessary.
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Response from QUALIOPTIC.COM
Hello Emmanuel, we thank you for your feedback and are delighted to learn that our after-sales service was able to resolve your problem. Your satisfaction is our priority, and we will take your comments into account to improve our service. Please do not hesitate to reach out to us for any other requests.
C
Camille P.
Rating: 5 out of 5
following a purchase from 19/06/2025
It's a gift! I don't have feedback on the product yet, but the delivery was made as planned.
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Response from QUALIOPTIC.COM
Hello Camille,

We warmly thank you for your positive review and your rating of 5/5! We are delighted to learn that the delivery was made on time. We hope that the product will fully meet your expectations and will please the person to whom you are giving it. Please do not hesitate to reach out to us if you have any questions or feedback to share.

Best regards,
The JUMELLES.COM team
M
Michel P.
Rating: 5 out of 5
following a purchase from 12/06/2025
Top binoculars as indicated by the numerous reviews
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Response from QUALIOPTIC.COM
Hello Michel,

We sincerely thank you for your excellent rating and for your positive feedback on our site 'JUMELLES.COM'. We are delighted that our products met your expectations and that the reviews contributed to your satisfaction. Please do not hesitate to reach out to us for any other questions or needs.
V
Virginie H.
Rating: 5 out of 5
following a purchase from 04/05/2025
Binoculars given as a birthday gift, they are perfect and were very well received.
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Response from QUALIOPTIC.COM
Dear Virginie,

We thank you for your flattering review! We are delighted to learn that the binoculars given were a success and that they were well liked. Your satisfaction is our priority. JUMELLES.COM.
L
Luc M.
Rating: 5 out of 5
following a purchase from 29/05/2025
Good experience, package received in perfect condition.
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Response from QUALIOPTIC.COM
Dear Luc, we thank you for your positive review and are delighted to learn that your experience with our site JUMELLES.COM was satisfactory. The satisfaction of our customers is our priority. Best regards.
C
Cebe N.
Rating: 5 out of 5
following a purchase from 29/05/2025
Perfect, received impeccably
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Response from QUALIOPTIC.COM
We thank you for your evaluation. We are delighted to learn that your experience on our site 'JUMELLES.COM' was impeccable and we remain at your disposal for any future assistance. Your satisfaction is our priority!
G
Georges R.
Rating: 5 out of 5
following a purchase from 28/05/2025
Satisfaction for the purchased product, but also for the order processing and delivery.
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Response from QUALIOPTIC.COM
Hello Georges,

We sincerely thank you for your flattering review and your 5-star rating. We are delighted to learn that you are satisfied with your product as well as the processing of your order and its delivery. Your satisfaction is our priority and your feedback encourages us to continue. We look forward to seeing you soon on JUMELLES.COM.

Best regards,
The JUMELLES.COM team
Z
Zellik Z.
Rating: 5 out of 5
following a purchase from 28/05/2025
Serious!
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Response from QUALIOPTIC.COM
Hello Zellik,

We sincerely thank you for your positive feedback. We are delighted that you appreciated the seriousness of our service.
The JUMELLES.COM team
A
Ambroise R.
Rating: 3 out of 5
following a purchase from 26/05/2025
Well received the package and the binoculars. However, the lens cover is cracked! Thank you
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Response from QUALIOPTIC.COM
Hello Mr. Ambroise,
I have just become aware of your issue. Do you have a photo to share with me, and I will inform the manufacturer so they can address the issue.
Pascal
jumelles.com
B
Bruno R.
Rating: 5 out of 5
following a purchase from 22/05/2025
Purchase as described and fast delivery, perfect!
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Response from QUALIOPTIC.COM
Hello Bruno,

Thank you very much for your positive review! We are delighted to learn that your shopping experience on JUMELLES.COM met your expectations. Your satisfaction is our priority. See you soon!

The JUMELLES.COM team
Y
Yvon D.
Rating: 5 out of 5
following a purchase from 20/05/2025
A very wide choice of good quality products.
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Response from QUALIOPTIC.COM
Hello Yvon,

We warmly thank you for your positive review and for taking the time to share your experience on JUMELLES.COM. We are delighted that you appreciated our wide selection of products and their quality. Your satisfaction is our priority, and we hope to see you again soon on our site!

Best regards,
The JUMELLES.COM team
H
Helene D.
Rating: 5 out of 5
following a purchase from 15/05/2025
Super professional, fast, and efficient
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Response from QUALIOPTIC.COM
Hello Hélène,

A big thank you for your positive feedback and your 5/5 rating! We are delighted to learn that you appreciated our service. Your satisfaction is our priority, and your encouragement motivates us to continue in this direction.

See you soon on JUMELLES.COM!

Best regards,
The JUMELLES.COM team
F
Françoise M.
Rating: 5 out of 5
following a purchase from 18/05/2025
Very good
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Response from QUALIOPTIC.COM
Hello Françoise,

We sincerely thank you for your positive evaluation of our site JUMELLES.COM. Your satisfaction is our priority and we are delighted that you found your experience pleasant. Please do not hesitate to reach out to us for any questions or future needs.

Best regards,
The JUMELLES.COM team
A
Alicia K.
Rating: 5 out of 5
following a purchase from 17/05/2025
Very fast shipping and quality item
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Response from QUALIOPTIC.COM
Dear Alicia,

We sincerely thank you for your positive feedback! We are delighted to learn that you appreciated the speed of our service as well as the quality of our products. Your satisfaction is our priority, and your feedback encourages us to continue in this direction. We look forward to seeing you again soon on JUMELLES.COM!

Best regards,
The JUMELLES.COM team
R
Regine C.
Rating: 5 out of 5
following a purchase from 16/05/2025
It's an excellent product.
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Response from QUALIOPTIC.COM
Dear Régine,

We sincerely thank you for your flattering comment and your 5/5 rating. We are delighted that our product has met your expectations. Your satisfaction is our priority, and we hope to see you again soon on JUMELLES.COM.

Best regards,
The JUMELLES.COM team
J
Jean-Pierre F.
Rating: 5 out of 5
following a purchase from 14/05/2025
Beautiful product, very good vision, and accompanied by very useful accessories. Fast delivery and very well protected. I recommend this site that I am discovering for a first purchase.
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Response from QUALIOPTIC.COM
Hello Jean-Pierre,

We sincerely thank you for your flattering review! We are delighted to learn that you are satisfied with your purchase and the provided accessories. Our priority is to ensure the quality of our products and impeccable delivery service. Your recommendation particularly touches us, and we hope to see you again soon on JUMELLES.COM.

Best regards,
The JUMELLES.COM team
J
Jean-Marc V.
Rating: 5 out of 5
following a purchase from 14/05/2025
good binoculars
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Response from QUALIOPTIC.COM
Hello Jean-Marc,

We sincerely thank you for your positive review of our site "JUMELLES.COM". We are delighted that our binoculars met your expectations and remain at your disposal for any questions or future needs.
J
Jean-Marc D.
Rating: 5 out of 5
following a purchase from 13/05/2025
Excellent binoculars. Many functions. Not easy for adjustments. I think there is an adaptation period. Problem encountered with this model, not enough adjustment for the interpupillary distance, problem with wearing glasses. Too bad.
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Response from QUALIOPTIC.COM
Hello Jean-Marc,

Thank you very much for your evaluation and constructive comments! We are delighted that you appreciate the features of our binoculars. We understand that adjustments may require an adaptation period, especially for glasses wearers. Your feedback on the interpupillary distance is valuable and we will pass it on to our team. Please do not hesitate to contact us if you need further assistance.

Best regards,
The JUMELLES.COM team