Customer reviews of R2MS

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 265 published reviews

Summary of reviews

R2MS consistently delivers on reliability with timely and orderly fulfillment, as many reviews highlight on-time deliveries, items arriving as described, and orders matching the photos and references. The store also reinforces strong product alignment and care in handling, with numerous mentions of compliant, compatible parts and well-packaged items that meet user expectations. Customer service is repeatedly praised for attentiveness, professionalism, quick follow-up, and helpful availability, contributing to smooth communications and reassuring support. Overall, customers describe a competent, efficient team and a trustworthy supplier who provides rapid responses and reliable, accurate orders.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/08/2020
Order placed on 08/07, we are on 09/09, still no delivery, despite reminders and promises ...
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Response from R2MS
Hello, Our logistics manager has contacted you by email, problems on the manufacturer's side have caused this delay. Sorry for the inconvenience, Best regards, The R2MS team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/08/2020
I am still waiting for a response for my vacuum bags! When we send an email, there is no reply.
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Response from R2MS
Hello, A 'long delay' on this product was announced at the time of the order, it was shipped today from our premises. Best regards, The R2MS team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2020
Not very satisfied with the service 3 packages to make the battery work.
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