R2MS consistently delivers on reliability with timely and orderly fulfillment, as many reviews highlight on-time deliveries, items arriving as described, and orders matching the photos and references. The store also reinforces strong product alignment and care in handling, with numerous mentions of compliant, compatible parts and well-packaged items that meet user expectations. Customer service is repeatedly praised for attentiveness, professionalism, quick follow-up, and helpful availability, contributing to smooth communications and reassuring support. Overall, customers describe a competent, efficient team and a trustworthy supplier who provides rapid responses and reliable, accurate orders.
Thank you very much for your positive feedback and your 5/5 rating! We are delighted to hear that you appreciated our responsiveness and the delivery. Your satisfaction is our priority and your comments motivate us to continue on this path.
We look forward to serving you again!
Best regards,
The R2MS team
J
Jean Philippe B.
Rating: 5 out of 5
following a purchase from 21/05/2026
well informed, good follow-up
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Response from R2MS
Hello Jean-Philippe,
We sincerely thank you for your flattering review. We are delighted to learn that you found our site well-informed and that the follow-up met your expectations. Your satisfaction is our priority, and we hope to continue providing you with quality service.
H
Hanane B.
Rating: 5 out of 5
following a purchase from 15/05/2026
Hello, the item I ordered was very good, the agents were attentive, the item arrived before the expected date, I recommend
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Response from R2MS
Hello,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your order and our service. Your recommendation particularly touches us. See you soon on R2MS!
Best regards,
The R2MS team
N
Nohad A.
Rating: 5 out of 5
following a purchase from 15/05/2026
Well received!!
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Response from R2MS
Hello Nohad,
We sincerely thank you for your positive feedback. We are delighted to hear that you have received your order and hope to see you again soon on our R2MS site!
G
Gilles B.
Rating: 5 out of 5
following a purchase from 28/04/2026
Compliant material
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Response from R2MS
We warmly thank you for your positive feedback, Gilles. We are delighted to hear that the equipment met your expectations and that you are satisfied with your experience on our R2MS site. Please do not hesitate to reach out to us for any other requests or questions.
M
Mario Q.
Rating: 5 out of 5
following a purchase from 08/04/2026
Serious company
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Response from R2MS
We sincerely thank you for your flattering review. Your recognition of our seriousness encourages us to continue providing quality service to our clients. Do not hesitate to reach out to us if you have any questions or future needs.
F
Fabrice B.
Rating: 5 out of 5
following a purchase from 10/04/2026
Perfect
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Response from R2MS
Dear Fabrice,
We sincerely thank you for your flattering review and for the score of 5/5. Your satisfaction is our priority, and we are delighted that your experience on R2MS met your expectations. Please do not hesitate to reach out to us if you need anything.
Best regards,
The R2MS team
T
Theo A.
Rating: 5 out of 5
following a purchase from 12/03/2026
A very competent and efficient team
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Response from R2MS
Hello Théo,
Thank you very much for your positive feedback! We are delighted that you found our team competent and efficient. Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service.
Best regards,
The R2MS team
R
Romain H.
Rating: 5 out of 5
following a purchase from 17/03/2026
Order received as expected
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Response from R2MS
Hello Romain,
Thank you very much for your positive feedback! We are delighted to hear that your order arrived as expected. We look forward to serving you again!
Best regards,
The R2MS team
A
Alexandre Z.
Rating: 5 out of 5
following a purchase from 15/03/2026
Everything went very well, very satisfied
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Response from R2MS
Hello Alexandre,
We sincerely thank you for your positive feedback and are delighted to learn that your experience on our R2MS site met your expectations. Your satisfaction is our priority, and we hope to welcome you again soon.
F
Frederique T.
Rating: 5 out of 5
following a purchase from 10/03/2026
good
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Response from R2MS
We sincerely thank you for your positive feedback, Frédérique. Your satisfaction is our priority, and we are delighted that our R2MS site met your expectations. Please feel free to reach out to us if you have any suggestions or questions.
F
Franck G.
Rating: 5 out of 5
following a purchase from 27/02/2026
VERY GOOD
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Response from R2MS
Hello Franck,
We warmly thank you for your flattering review and for the 5/5 rating. We are delighted to learn that you had a very positive experience on our R2MS site. Your satisfaction is our greatest reward and we are committed to continuing to improve our services. We look forward to seeing you again soon!
Best regards,
The R2MS team
A
Arnaud V.
Rating: 5 out of 5
following a purchase from 12/03/2026
Nothing. Delivery according to the schedule
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Response from R2MS
We sincerely thank you for your positive feedback, Arnaud. We are delighted to hear that the delivery went according to your expectations. Please do not hesitate to reach out to us for any other questions or future needs.
P
Pierre L.
Rating: 3 out of 5
following a purchase from 12/02/2026
Product as described but delivered 1 month after the order despite the chronopost option. It is regrettable to discover that the product is out of stock. The extra cost of a "chrono" shipment suggests that your order will arrive quickly, which was not the case! Customer service contact remains vague about the timelines and states "shipment upon receipt from the supplier", which was respected but 30 days after the order.
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Response from R2MS
Dear Pierre, we thank you for your feedback which allows us to improve our service. We are sincerely sorry that you experienced delivery delays beyond your expectations, which do not correspond to our quality standards. This vacuum elbow was out of stock with the supplier and required a restocking delay from the factory of which we were not aware despite our repeated requests. Please be assured that we are fully committed even if this has not resolved the issue. Once again, we regret this situation.
C
Catherine P.
Rating: 5 out of 5
following a purchase from 03/03/2026
order compliance speed
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Response from R2MS
Dear Catherine,
We sincerely thank you for your flattering feedback. We are delighted to learn that you appreciated the speed and compliance of your order on our R2MS site. Your satisfaction is our priority, and we hope to see you soon among our customers.
F
Frantz N.
Rating: 5 out of 5
following a purchase from 19/02/2026
Quick and efficient
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Response from R2MS
Hello Frantz,
Thank you very much for your feedback! We are delighted that you found our service fast and efficient. Your satisfaction is our priority.
See you soon at R2MS!
Best regards,
The R2MS team
J
Jean-Yves G.
Rating: 5 out of 5
following a purchase from 03/02/2026
.
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Response from R2MS
Hello Jean-Yves,
We sincerely thank you for your 5/5 rating. Your satisfaction is our priority, and we are delighted that our R2MS site met your expectations. Please feel free to contact us if you have any questions or suggestions.
Best regards,
The R2MS team
D
De Pontac M.
Rating: 5 out of 5
following a purchase from 09/02/2026
Impeccable service
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Response from R2MS
Dear Sir,
We sincerely thank you for your flattering review! We are delighted to learn that you found our service impeccable. Your satisfaction is our priority, and your feedback encourages us to continue providing the best to our clients.
Best regards,
The R2MS team
C
Christian B.
Rating: 5 out of 5
following a purchase from 05/02/2026
VERY PROFESSIONAL
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Response from R2MS
Dear Sir,
We sincerely thank you for your flattering review and your rating of 5/5. Your recognition of our professionalism touches us deeply and motivates us to continue providing the best possible service. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The R2MS team
D
Dominique R.
Rating: 5 out of 5
following a purchase from 01/02/2026
ras
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Response from R2MS
Hello Dominique,
We sincerely thank you for your positive review and your rating of 5/5! Your satisfaction is our priority. If you have any suggestions or questions, please feel free to let us know. We look forward to seeing you on our R2MS site!
Best regards,
The R2MS team.
J
Joel M.
Rating: 5 out of 5
following a purchase from 22/01/2026
I am very satisfied with my order
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Response from R2MS
Hello Joel,
We sincerely thank you for your positive feedback and your rating of 5/5. We are delighted to hear that you are very satisfied with your order. Your satisfaction is our priority and we hope to have the pleasure of serving you again soon.
Best regards,
The R2MS team
R
Rudy R.
Rating: 5 out of 5
following a purchase from 09/01/2026
Order received
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Response from R2MS
Hello Mr. Raspail,
Thank you very much for your positive feedback! We are delighted to hear that your order has been received. Please do not hesitate to get back to us if you need anything.
Best regards,
The R2MS team
D
Ditsillerie A.
Rating: 5 out of 5
following a purchase from 13/01/2026
ok
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Response from R2MS
Hello,
We sincerely thank you for your positive feedback and for the 5/5 rating. Your satisfaction is our priority and we are delighted to know that our R2MS site meets your expectations. Please feel free to reach out to us if you have any questions or suggestions.
Best regards,
The R2MS team
P
Philippe R.
Rating: 5 out of 5
following a purchase from 12/01/2026
always available and efficient, yet my requests are often complicated, Thank you
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Response from R2MS
Hello Philippe,
Thank you very much for your flattering review! We are delighted to know that our team was able to meet your requests, even the most complex ones. Your satisfaction is our priority, and we are always available to assist you.
See you soon on R2MS!
Best regards,
The R2MS team
F
Franck D.
Rating: 5 out of 5
following a purchase from 11/01/2026
Very happy
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Response from R2MS
We sincerely thank you for your positive feedback, Franck. Your satisfaction is our priority and we are delighted to know that our site "R2MS" meets your expectations. Please do not hesitate to reach out to us for any questions or assistance needs.
M
Marc R.
Rating: 5 out of 5
following a purchase from 20/12/2025
The received item is in accordance with my order.
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Response from R2MS
Dear Marc, we sincerely thank you for your positive feedback and are delighted to learn that the received item met your expectations. Your satisfaction is our priority, and we hope to see you soon on our R2MS site.
J
Jean Luc R.
Rating: 5 out of 5
following a purchase from 31/12/2025
very satisfied
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Response from R2MS
Hello Jean-Luc,
Thank you very much for your positive feedback! We are delighted to hear that you are very satisfied with our R2MS site. Your feedback encourages us to continue improving our services.
Best regards,
The R2MS team
D
Didier V.
Rating: 4 out of 5
following a purchase from 11/12/2025
Good for finding the reference. Shipping price a bit high.
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Response from R2MS
Thank you for your feedback. We are working on this issue. However, the carriers impose a minimum that is difficult for us to negotiate. Thus, in the case of low-value items like your order, the shipping part unfortunately represents a significant percentage.
F
Frantz N.
Rating: 5 out of 5
following a purchase from 15/12/2025
VERY COMPETENT SERVICE. THANK YOU VERY MUCH
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Response from R2MS
Hello Frantz,
We sincerely thank you for your flattering review and your perfect score of 5/5. Your satisfaction is our priority, and our team is very proud that our service met your expectations. Please feel free to reach out to us for any other requests, we are always here to help you.
Best regards,
The R2MS team
J
Justine L.
Rating: 5 out of 5
following a purchase from 17/12/2025
Everything went very well. Thank you for your promptness.
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Response from R2MS
Dear Justine,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to hear that everything went well and that you appreciated our speed. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon.
Best regards,
The R2MS team
C
Corinne V.
Rating: 5 out of 5
following a purchase from 25/11/2025
Super service
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Response from R2MS
I sincerely thank you for your positive feedback regarding R2MS. We are delighted that our service met your expectations and we are committed to maintaining this quality. Please do not hesitate to reach out to us for any questions or future needs.
S
Sylvie S.
Rating: 5 out of 5
following a purchase from 20/11/2025
fast and efficient
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Response from R2MS
Hello Sylvie,
We sincerely thank you for your positive feedback! We are delighted that you found our service fast and efficient. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best.
See you soon on R2MS!
Best regards,
The R2MS team
P
Philippe M.
Rating: 5 out of 5
following a purchase from 13/11/2025
the items are in accordance with the photos and the packaging is great, well done and thank you
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Response from R2MS
Dear Philippe, we sincerely thank you for your flattering comment and your perfect rating. We are delighted to learn that our items meet your expectations and that the packaging has satisfied you. Your feedback is valuable and encourages us to continue improving our service.
C
Christophe B.
Rating: 5 out of 5
following a purchase from 16/11/2025
Perfect, fast and careful delivery.
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Response from R2MS
Hello Christophe,
Thank you very much for your positive feedback! We are delighted that you appreciated the speed and quality of our service. Your satisfaction is our priority. We look forward to seeing you again on R2MS!
Best regards,
The R2MS team
J
Joel Magalie G.
Rating: 5 out of 5
following a purchase from 16/11/2025
Fast and compliant with the order.
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Response from R2MS
Dear Joël Magalie,
We sincerely thank you for your 5-star rating. We are delighted to hear that you found our service fast and in line with your expectations. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon on R2MS.
Best regards,
The R2MS team
G
Guillaume M.
Rating: 5 out of 5
following a purchase from 06/11/2025
I recommend
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Response from R2MS
Hello Guillaume,
A big thank you for your positive feedback and your recommendation! We are delighted to know that our R2MS site meets your expectations. Please feel free to reach out to us if you have any questions or suggestions.
Best regards,
The R2MS team
V
Virginie M.
Rating: 5 out of 5
following a purchase from 13/11/2025
I just find the 14€ shipping fee exaggerated for a package of 5cm that weighs nothing
Translated reviews
Response from R2MS
Dear Virginie, we sincerely thank you for your feedback and your rating of 5/5. We understand your point of view regarding shipping costs and want to assure you that they reflect the processing costs, upstream transportation from the manufacturer, and shipping to ensure reliable delivery. Your satisfaction is our priority, and we will take your comments into account to improve our service. Even though our weight is very low compared to carriers.
L
Larry D.
Rating: 5 out of 5
following a purchase from 30/10/2025
Perfect, compliant and received quickly
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Response from R2MS
Hello Larry,
We sincerely thank you for your glowing review and your perfect 5-star rating. We are delighted to hear that you found your order to be as expected and that you received it quickly. Your satisfaction is our priority, and we hope to see you again soon on our R2MS site.
Best regards,
The R2MS team
K
Khalid D.
Rating: 5 out of 5
following a purchase from 20/10/2025
impeccable
Translated reviews
Response from R2MS
Hello Khalid,
We sincerely thank you for your 5/5 rating and for your compliments on our site "R2MS". Your satisfaction is our priority and we are delighted that you had an impeccable experience. Do not hesitate to come back to us for any suggestions or future needs.
N
Nicolas P.
Rating: 5 out of 5
following a purchase from 01/10/2025
The customer service was attentive and available to answer our questions, I highly recommend it.
Translated reviews
Response from R2MS
Hello Nicolas,
Thank you very much for your flattering review! We are delighted to learn that our customer service was able to meet your expectations. Your recommendation encourages us to continue providing quality service.
Best regards,
The R2MS team
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