R2MS consistently delivers on reliability with timely and orderly fulfillment, as many reviews highlight on-time deliveries, items arriving as described, and orders matching the photos and references. The store also reinforces strong product alignment and care in handling, with numerous mentions of compliant, compatible parts and well-packaged items that meet user expectations. Customer service is repeatedly praised for attentiveness, professionalism, quick follow-up, and helpful availability, contributing to smooth communications and reassuring support. Overall, customers describe a competent, efficient team and a trustworthy supplier who provides rapid responses and reliable, accurate orders.
Bad point for transport by DPD for a package of 0.05 kg, the post would do the job just as well without a huge van. The customer service is super professional and responsive
The best, Stéphanie very helpful and very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Order and delivered in less than 3 days. Super job
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Responsive to our request, shipments conforming to our request on time...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
access to exploded views of the machines is a plus to quickly choose spare parts, fast delivery and good advice over the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2021
quality service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Home delivery activity. Company I recommend for Taski spare parts. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
Order delivered in 48h in a well-protected package. Seller to recommend. Well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
perfect part I recommend the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
Perfect in every way.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Perfect service, very quick response, keep it up.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2020
DIFFICULT TO FIND THE PART BY BRAND
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Very responsive and understanding
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Responsive and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2020
Very fast order and delivery, electronic products well protected in their packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
Very fast delivery. Efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2020
Perfect, ordered Thursday late afternoon received Saturday morning.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
Quick deadlines, obviously original parts, and control against the reference of the material. Nothing to report, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
very well advised by Damien very friendly and professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
I found my part and very reasonable deadlines to send it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
perfect help
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/08/2020
Order placed on 08/07, we are on 09/09, still no delivery, despite reminders and promises ...
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Response from R2MS
Hello, Our logistics manager has contacted you by email, problems on the manufacturer's side have caused this delay. Sorry for the inconvenience, Best regards, The R2MS team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
This site allows you to find parts that are not found anywhere else, in my case it was quite difficult because the vacuum cleaners I have are made up of parts from different models, I had to search in several exploded views a bit expensive but an untraceable product on other sites
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2020
Item conforms to our request, we had difficulty finding this item, help was provided during the order (little man symbol help)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2020
Not very satisfied with the service 3 packages to make the battery work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2020
Although I am just a private individual, I found a great responsiveness from my contacts for the order of a very small part.
Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
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