Customer reviews of R2MS

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 265 published reviews
5 222 84% 4 23 9% 3 12 5% 2 5 2% 1 3 1%

Summary of reviews

R2MS consistently delivers on reliability with timely and orderly fulfillment, as many reviews highlight on-time deliveries, items arriving as described, and orders matching the photos and references. The store also reinforces strong product alignment and care in handling, with numerous mentions of compliant, compatible parts and well-packaged items that meet user expectations. Customer service is repeatedly praised for attentiveness, professionalism, quick follow-up, and helpful availability, contributing to smooth communications and reassuring support. Overall, customers describe a competent, efficient team and a trustworthy supplier who provides rapid responses and reliable, accurate orders.

5 star reviews

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B
Bsmat D.
Rating: 5 out of 5
following a purchase from 15/10/2024
Nothing to report, perfect
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Jean Jacques M.
Rating: 5 out of 5
following a purchase from 14/10/2024
Nothing to report everything is perfect
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Sauve S.
Rating: 5 out of 5
following a purchase from 09/10/2024
fast / simple
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Emmanuel B.
Rating: 5 out of 5
following a purchase from 17/09/2024
Very good site
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Angeloni D.
Rating: 5 out of 5
following a purchase from 18/09/2024
Perfect
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Adeline P.
Rating: 5 out of 5
following a purchase from 23/08/2024
Very good relationship with the sales service. Extremely competent!! Since the part was no longer available, they contacted me to find a solution. I highly recommend this professional!
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Jean-Pierre A.
Rating: 5 out of 5
following a purchase from 02/09/2024
Compliant with the original product
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Jean Pierre G.
Rating: 5 out of 5
following a purchase from 01/08/2024
excellent, always good advice and speed
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Gilbert R.
Rating: 5 out of 5
following a purchase from 16/08/2024
Simple and precise
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Lopez M.
Rating: 5 out of 5
following a purchase from 21/08/2024
I was very well advised by a seller who took their time to find me the part I needed
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Bruno P.
Rating: 5 out of 5
following a purchase from 22/07/2024
Product compliant
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Ibrahim K.
Rating: 5 out of 5
following a purchase from 31/07/2024
Good
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Philippe N.
Rating: 5 out of 5
following a purchase from 16/07/2024
The site is very well designed. And the customer service is really exceptional. Very satisfied!
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Laurent B.
Rating: 5 out of 5
following a purchase from 17/07/2024
part compliant and efficient shipping
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Stéphane K.
Rating: 5 out of 5
following a purchase from 04/07/2024
Perfect thank you very much!!
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Serradj K.
Rating: 5 out of 5
following a purchase from 11/06/2024
Much faster and more professional than our historical supplier.
Courteous, human, and professional phone advice.
I recommend.
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Pierre G.
Rating: 5 out of 5
following a purchase from 23/05/2024
Serious and effective The ordered part corresponded to what I expected
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C
Clément F.
Rating: 5 out of 5
following a purchase from 17/05/2024
many spare parts!
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Claude A.
Rating: 5 out of 5
following a purchase from 26/04/2024
Hello, very good, thank you, fast
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Lionel D.
Rating: 5 out of 5
following a purchase from 18/04/2024
EASY TO FIND ITEMS
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M
Michel L.
Rating: 5 out of 5
following a purchase from 11/04/2024
Effective and precise, not to mention the thoughtful advice given very cordially over the phone prior to the order. This reassures both the reality of a responsible French company and the technical validity of the choice of spare parts.
Thank you
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Said A.
Rating: 5 out of 5
following a purchase from 08/04/2024
very good
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Alexandre G.
Rating: 5 out of 5
following a purchase from 26/03/2024
Simple order, careful and compliant delivery. Very good!
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Cédric G.
Rating: 5 out of 5
following a purchase from 05/04/2024
PERFECT
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Les Lavandes N.
Rating: 5 out of 5
following a purchase from 15/03/2024
speed, efficiency, product conforms, very well packaged I would recommend
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Philippe B.
Rating: 5 out of 5
following a purchase from 07/03/2024
perfect
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Alain M.
Rating: 5 out of 5
following a purchase from 06/03/2024
Products compliant
Fast delivery
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Nicolas R.
Rating: 5 out of 5
following a purchase from 16/02/2024
top customer service
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Pascal H.
Rating: 5 out of 5
following a purchase from 20/02/2024
-
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Agathe M.
Rating: 5 out of 5
following a purchase from 15/02/2024
perfect
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Muriel C.
Rating: 5 out of 5
following a purchase from 25/01/2024
easy navigation
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Pascal P.
Rating: 5 out of 5
following a purchase from 29/01/2024
Ultra fast shipping and receipt, product meets my expectations
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Sophie J.
Rating: 5 out of 5
following a purchase from 24/01/2024
Products conforming and fast delivery
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Baynat G.
Rating: 5 out of 5
following a purchase from 16/01/2024
competent, friendly interlocutors and respect for deliveries.
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Laurent F.
Rating: 5 out of 5
following a purchase from 21/12/2023
VERY GOOD EFFECTIVE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2023
Everything perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
So happy to have been able to restore my scrubber that was a bit old.
Because no local repairman could provide me with the parts.
Very nice on the phone
The downside, delivery a bit long, but I understand that they are also dependent on external suppliers!!
Soon another order!!!
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Response from R2MS
Indeed, among the 57 professional brands, 1 or 2 have significant delays. We are very sincerely sorry and you understood it well; we are dependent on them despite all the actions and feedback we do. Thank you very much for your message, our teams were very proud of it!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2023
Perfect: order taken online, delivery, adaptation to our requests
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
Perfect on time and in order
Perfect package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2023
Good contact with the technician
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