Customer reviews of R2MS

9,4 /10

Based on 265 published reviews

Summary of reviews

R2MS consistently delivers on reliability with timely and orderly fulfillment, as many reviews highlight on-time deliveries, items arriving as described, and orders matching the photos and references. The store also reinforces strong product alignment and care in handling, with numerous mentions of compliant, compatible parts and well-packaged items that meet user expectations. Customer service is repeatedly praised for attentiveness, professionalism, quick follow-up, and helpful availability, contributing to smooth communications and reassuring support. Overall, customers describe a competent, efficient team and a trustworthy supplier who provides rapid responses and reliable, accurate orders.

5 star reviews

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Acheteur Vérifié

Published on 20/10/2023 à 15h05 following a purchase from 10/10/2023

Good service. Deadlines respected

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Acheteur Vérifié

Published on 25/09/2023 à 20h42 following a purchase from 18/09/2023

Excellent

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Acheteur Vérifié

Published on 04/09/2023 à 16h44 following a purchase from 22/08/2023

Fast and careful shipping, part received within 10 days

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Acheteur Vérifié

Published on 05/08/2023 à 20h09 following a purchase from 29/07/2023

Speed, efficiency

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Acheteur Vérifié

Published on 10/07/2023 à 11h04 following a purchase from 15/06/2023

Very good without problems

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Acheteur Vérifié

Published on 10/07/2023 à 08h15 following a purchase from 30/06/2023

Very good contact by phone.

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Acheteur Vérifié

Published on 07/07/2023 à 15h24 following a purchase from 27/06/2023

VERY SATISFIED

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Acheteur Vérifié

Published on 22/06/2023 à 08h35 following a purchase from 07/06/2023

Super technical support

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Acheteur Vérifié

Published on 31/05/2023 à 08h27 following a purchase from 16/05/2023

fast delivery, clear website

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Acheteur Vérifié

Published on 30/05/2023 à 15h42 following a purchase from 23/05/2023

Great site, easy phone contact, quality of products, only downside as usual the carrier (DPD) who leaves something to be desired but we are used to it ...

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Acheteur Vérifié

Published on 13/05/2023 à 19h06 following a purchase from 11/04/2023

Serious and professional, I am very satisfied…

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Acheteur Vérifié

Published on 09/05/2023 à 19h25 following a purchase from 27/04/2023

Perfect product and fairly quick shipping

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Acheteur Vérifié

Published on 01/05/2023 à 10h41 following a purchase from 14/04/2023

Everything went well. Impeccable.

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Acheteur Vérifié

Published on 01/05/2023 à 07h48 following a purchase from 24/04/2023

Fast and efficient

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Acheteur Vérifié

Published on 26/04/2023 à 14h48 following a purchase from 17/04/2023

Excellent service thank you you are great

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Acheteur Vérifié

Published on 21/04/2023 à 17h02 following a purchase from 28/02/2023

Many references and very fast

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Acheteur Vérifié

Published on 21/04/2023 à 13h59 following a purchase from 07/04/2023

Very easy order fulfillment, very courteous phone contact, speed in product delivery, no unpleasant surprises. If needed, I will not hesitate to reorder

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Acheteur Vérifié

Published on 28/03/2023 à 09h23 following a purchase from 21/03/2023

Very well made site; Impeccable service; fast delivery

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Acheteur Vérifié

Published on 06/03/2023 à 17h29 following a purchase from 26/01/2023

PERFECT

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Acheteur Vérifié

Published on 26/02/2023 à 12h52 following a purchase from 10/02/2023

Product received in accordance with what was ordered on the site.

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Acheteur Vérifié

Published on 25/02/2023 à 17h51 following a purchase from 06/02/2023

Fast, efficient and attentive

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Acheteur Vérifié

Published on 30/01/2023 à 14h13 following a purchase from 13/01/2023

no issues with the company

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Acheteur Vérifié

Published on 23/01/2023 à 20h39 following a purchase from 13/01/2023

Fast, efficient, communicative… if the part is not sure on the site a simple call and a little hour later… hop a product sheet on the site… top like their prices, in short, happiness

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Acheteur Vérifié

Published on 23/01/2023 à 16h18 following a purchase from 09/01/2023

Very good, impeccable service. I recommend!

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Acheteur Vérifié

Published on 13/01/2023 à 13h13 following a purchase from 06/01/2023

clear and precise

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Acheteur Vérifié

Published on 09/01/2023 à 23h52 following a purchase from 02/01/2023

Perfect delivery and on time. Really very good. Thank you

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Acheteur Vérifié

Published on 09/01/2023 à 16h25 following a purchase from 16/12/2022

Good site. Good customer service and communication. Good delivery tracking and good product.. Thank you!

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Acheteur Vérifié

Published on 07/12/2022 à 08h15 following a purchase from 27/11/2022

clear site with a wide range of spare parts at reasonable prices

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Acheteur Vérifié

Published on 31/10/2022 à 20h01 following a purchase from 22/10/2022

Fast and compliant

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Acheteur Vérifié

Published on 11/10/2022 à 08h06 following a purchase from 04/10/2022

Very good

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Acheteur Vérifié

Published on 10/10/2022 à 18h55 following a purchase from 04/10/2022

Very good, impeccable service, careful and attentive. I recommend.

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Acheteur Vérifié

Published on 08/10/2022 à 15h03 following a purchase from 29/09/2022

Everything is ok

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Acheteur Vérifié

Published on 07/10/2022 à 18h57 following a purchase from 30/09/2022

Very fast, perfect part, shipping costs a bit high

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Response from R2MS Published on 26/10/2022

Thank you for your message. We are very happy to have served you. For shipping, we try to limit the impact of current increases by not passing them on entirely. Even if we understand your opinion.

Acheteur Vérifié

Published on 24/09/2022 à 06h00 following a purchase from 15/09/2022

Very fast delivery and impeccable package

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Acheteur Vérifié

Published on 24/07/2022 à 15h02 following a purchase from 11/07/2022

Nothing to say

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Acheteur Vérifié

Published on 22/07/2022 à 10h49 following a purchase from 07/07/2022

satisfactory

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Acheteur Vérifié

Published on 22/07/2022 à 10h49 following a purchase from 07/07/2022

Quality technical advice, I recommend!

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Acheteur Vérifié

Published on 22/07/2022 à 10h48 following a purchase from 07/07/2022

parts for any machine!

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Acheteur Vérifié

Published on 06/04/2022 à 20h20 following a purchase from 29/03/2022

Very responsive and competent. They immediately notice if you have ordered the wrong parts for your machine and help you find the right item

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Acheteur Vérifié

Published on 30/03/2022 à 13h47 following a purchase from 22/03/2022

Complete site sometimes lacks photos for spare parts

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