Customer reviews of RACER 1927

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 087 published reviews
5 898 83% 4 102 9% 3 41 4% 2 18 2% 1 28 3%

Summary of reviews

RACER 1927 consistently delivers through fast, reliable shipping and well-packaged orders, with many customers praising the speed from ordering to delivery and the accuracy of product descriptions. The product quality stands out, particularly with gloves praised for fit, flexibility, grip, and protective feel, as well as overall durability and material feel. The shopping experience is described as easy to navigate, clear, and user-friendly, with responsive customer service and straightforward return processes noted in several interactions. Customers also highlight consistent availability of detailed product information and the site’s efficient handling of exchanges and repairs, contributing to a dependable, satisfying shopping experience.

Reviews 1, 3 and 5 stars

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Acheteur V.
Rating: 5 out of 5
following a purchase from 04/02/2023
Order delivered quickly and in accordance with the order
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Acheteur V.
Rating: 1 out of 5
following a purchase from 05/02/2023
Absolutely ineffective customer service, the order was not suitable but impossible to return it as no return label available. Despite an email to customer service 10 days ago, no follow-up was given to my complaint.
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Response from RACER 1927
Hello, could you please give me your order number so I can process your request? Thank you very much, Stephanie
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Acheteur V.
Rating: 5 out of 5
following a purchase from 17/01/2023
fast shipping
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Acheteur V.
Rating: 5 out of 5
following a purchase from 03/02/2023
Very good quality gloves.
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Acheteur V.
Rating: 5 out of 5
following a purchase from 29/01/2023
Very easy to access and very clear
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Acheteur V.
Rating: 5 out of 5
following a purchase from 30/01/2023
Ultra fast delivery, very good customer service and refunded return super quickly, perfect!
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Acheteur V.
Rating: 1 out of 5
following a purchase from 24/01/2023
Hello, I am trying to contact you via your form to return my eglove4 product because I cannot on the site as it remains shipped and not delivered. Sincerely, your customer service is non-existent. I wish to be called back and for you to take care of this return/change of these gloves.
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Response from RACER 1927
Hello Marc, can you tell me your order number? Thank you
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Acheteur V.
Rating: 3 out of 5
following a purchase from 26/01/2023
Lack of information on sizes when the references mention both men's and women's sizes (S7/M8/L9).
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Acheteur V.
Rating: 3 out of 5
following a purchase from 02/02/2023
The thumb does not seem to be heated and the power is too low. We buy heated gloves to keep our hands warm. The battery recharge is a bit tedious. For 200€, I hoped to be impressed. This is not the case.
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Acheteur V.
Rating: 1 out of 5
following a purchase from 27/01/2023
The product looks beautiful but does not work. I contacted support but have not heard back in 48 hours. I bought these gloves for a ski trip and was not able to use them.
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Response from RACER 1927
Hello Maria, did you get the feedback?
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Acheteur V.
Rating: 5 out of 5
following a purchase from 23/01/2023
The ordering service and delivery worked well
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Acheteur V.
Rating: 5 out of 5
following a purchase from 19/01/2023
Great
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Acheteur V.
Rating: 5 out of 5
following a purchase from 22/01/2023
Good
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Acheteur V.
Rating: 5 out of 5
following a purchase from 27/01/2023
Very good products and top-notch after-sales service.
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Acheteur V.
Rating: 5 out of 5
following a purchase from 26/01/2023
Fast delivery
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Acheteur V.
Rating: 5 out of 5
following a purchase from 26/01/2023
Perfect responsive customer service and quick order processing
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Acheteur V.
Rating: 5 out of 5
following a purchase from 18/01/2023
Completely satisfied! The product is even more beautiful than what I saw in the visuals and the processing of my order was impeccable. From my order, through tracking and up to delivery: IMPECCABLE. A team that listens! I recommend.
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Acheteur V.
Rating: 5 out of 5
following a purchase from 19/01/2023
Great, I just need to test it in a situation next week.
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Acheteur V.
Rating: 5 out of 5
following a purchase from 25/01/2023
Perfect in every way!
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Acheteur V.
Rating: 5 out of 5
following a purchase from 24/01/2023
Hello Mrs. Colette, I want to thank you for the service provided to your customers. I have received my new pair of gloves which are top-notch. Thank you very much.
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Acheteur V.
Rating: 5 out of 5
following a purchase from 24/01/2023
Order received very quickly, thank you. The gloves are of good quality. They are comfortable, but they fit just a bit small for wide palms. I recommend the site and its products!
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Acheteur V.
Rating: 5 out of 5
following a purchase from 24/01/2023
Package received very quickly and gloves of good quality
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Acheteur V.
Rating: 5 out of 5
following a purchase from 18/01/2023
Order as described and very fast delivery
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Acheteur V.
Rating: 5 out of 5
following a purchase from 24/01/2023
Very good product, I recommend!
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Acheteur V.
Rating: 5 out of 5
following a purchase from 22/01/2023
Excellent product and after-sales service. My first mittens were damaged and I claimed the warranty without a problem. Excellent service!
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Acheteur V.
Rating: 5 out of 5
following a purchase from 21/01/2023
Great products and fast shipping!
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Acheteur V.
Rating: 5 out of 5
following a purchase from 07/01/2023
Quality products.
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Acheteur V.
Rating: 3 out of 5
following a purchase from 12/01/2023
Top site
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Acheteur V.
Rating: 5 out of 5
following a purchase from 16/01/2023
Simple and fast! I have made several purchases and am always very satisfied.
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Acheteur V.
Rating: 5 out of 5
following a purchase from 02/01/2023
Incredible service, honestly never seen anything like it! AND quality of products ++ This is my 5th pair, I highly recommend!!
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Acheteur V.
Rating: 5 out of 5
following a purchase from 05/01/2023
Very good site, even though unfortunately very nice gloves bought on this site had a size that did not match my hand, however no issues with the return and refund.
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Acheteur V.
Rating: 5 out of 5
following a purchase from 11/01/2023
I had already spotted the item I wanted. Purchase and shipping always so efficient. The products are of quality so do not hesitate.
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Acheteur V.
Rating: 5 out of 5
following a purchase from 02/01/2023
Perfect. Order placed online very easily on the racer1927 site with secure payment. Products conform to the order and delivered on time.
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Acheteur V.
Rating: 5 out of 5
following a purchase from 10/01/2023
Very easy to use, Perfect
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Acheteur V.
Rating: 5 out of 5
following a purchase from 10/01/2023
Completely satisfied. The professionalism and competence of the various actors deserve the trust of consumers.
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Acheteur V.
Rating: 5 out of 5
following a purchase from 09/01/2023
Top-notch material. Fast and careful delivery.
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Acheteur V.
Rating: 5 out of 5
following a purchase from 06/01/2023
Complete satisfaction with the site and delivery time
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Acheteur V.
Rating: 5 out of 5
following a purchase from 08/01/2023
Very pleasant to use
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Acheteur V.
Rating: 5 out of 5
following a purchase from 29/12/2022
Great
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Acheteur V.
Rating: 5 out of 5
following a purchase from 03/01/2023
A really top-notch responsiveness and service following a size exchange, I recommend +++!
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