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A
Rating: 5 out of 5
Fast delivery. Nothing to complain about
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Customer reviews of RACER 1927
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 087 published reviews
Summary of reviews
RACER 1927 consistently delivers through fast, reliable shipping and well-packaged orders, with many customers praising the speed from ordering to delivery and the accuracy of product descriptions. The product quality stands out, particularly with gloves praised for fit, flexibility, grip, and protective feel, as well as overall durability and material feel. The shopping experience is described as easy to navigate, clear, and user-friendly, with responsive customer service and straightforward return processes noted in several interactions. Customers also highlight consistent availability of detailed product information and the site’s efficient handling of exchanges and repairs, contributing to a dependable, satisfying shopping experience.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
Order received in very quick time! Quality gloves and very well made
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Rating: 4 out of 5
small problem using my account to order, but very well managed by phone
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A
Rating: 5 out of 5
very good serious site regarding deadlines and the products received
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A
Rating: 5 out of 5
Everything ok
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A
Rating: 5 out of 5
The ultimate!
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A
Rating: 5 out of 5
Racer Gloves is clearly the best brand of road equipment. I wanted to buy gloves at first at Zara or H&M, but at racergloves the gloves are not only of better quality and it feels so good to buy handmade, from a French company, with a real ethic! I can only recommend
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A
Rating: 5 out of 5
So well detailed by discipline.
Bonus: someone took the time to call me (because delivery at my workplace) to check that the knee pads were indeed for MTB and not a work protection to avoid making a range mistake. Very professional
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Bonus: someone took the time to call me (because delivery at my workplace) to check that the knee pads were indeed for MTB and not a work protection to avoid making a range mistake. Very professional
A
Rating: 5 out of 5
THANK YOU
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A
Rating: 1 out of 5
Delivery not satisfactory at all!!!
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Response from RACER 1927
Hello,
You report that this item ordered in Chrono-post was not delivered on time.
Indeed, a bug in the carrier's software caused the package to return to our warehouses after several days.
As soon as it returned to our warehouses, your package was sent out again via DHL.
We apologize for the inconvenience caused and please contact customer service for a refund of your shipping costs.
Sportingly
The RACER team
You report that this item ordered in Chrono-post was not delivered on time.
Indeed, a bug in the carrier's software caused the package to return to our warehouses after several days.
As soon as it returned to our warehouses, your package was sent out again via DHL.
We apologize for the inconvenience caused and please contact customer service for a refund of your shipping costs.
Sportingly
The RACER team
A
Rating: 5 out of 5
The delivery went very well and was very fast.
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A
Rating: 5 out of 5
Very good, quick and careful shipping
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Amazingly fast delivery to the UK and a fair price for an excellent product
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A
Rating: 5 out of 5
Not tested yet but delivery was very fast and visually the material is of super quality
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A
Rating: 5 out of 5
Fast delivery (within 2 days from France to the Netherlands)
Son is happy with Racer Body protector.
Looks good, feels good.
Very good
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Son is happy with Racer Body protector.
Looks good, feels good.
Very good
A
Rating: 5 out of 5
Excellent customer service, Matthieu is very pleasant and attentive. The precision glove is perfect. €10 discount voucher and delivery was fast.
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A
Rating: 5 out of 5
good
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A
Rating: 5 out of 5
Completely satisfied with my purchase.
Efficient site with realistic rendering of products, easy navigation. Delivery in 2-3 days.
As the first gloves were too big, I was able to test customer service: return declaration, label editing, efficient credit system. And new delivery in 3 days
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Efficient site with realistic rendering of products, easy navigation. Delivery in 2-3 days.
As the first gloves were too big, I was able to test customer service: return declaration, label editing, efficient credit system. And new delivery in 3 days
A
Rating: 5 out of 5
Good shopping experience. A bit more information and details about the product before purchase would be welcome.
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A
Rating: 5 out of 5
Good products, fast and careful delivery
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A
Rating: 5 out of 5
Very well done
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A
Rating: 4 out of 5
Pleasant and easy-to-use site
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A
Rating: 1 out of 5
A glove much tighter than the other and longer fingers
Customer service contacted. Email with photo to be sent and they must make the exchange
Because of the nice gloves that I had tried in a store and fit me very well
I can't wait ....
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Customer service contacted. Email with photo to be sent and they must make the exchange
Because of the nice gloves that I had tried in a store and fit me very well
I can't wait ....
Response from RACER 1927
Hello,
Following your call we indicated that you needed to send us a photo showing that the gloves were not the same size. Unfortunately, to this day, we have not received anything. You just need to send this to trigger the free return procedure.
It is indeed quite regrettable, so we are waiting for your news to send you a compliant pair.
Thank you for your feedback
Best regards
Following your call we indicated that you needed to send us a photo showing that the gloves were not the same size. Unfortunately, to this day, we have not received anything. You just need to send this to trigger the free return procedure.
It is indeed quite regrettable, so we are waiting for your news to send you a compliant pair.
Thank you for your feedback
Best regards
A
Rating: 5 out of 5
Clear and fast service!
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A
Rating: 5 out of 5
I have nothing to add.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
I have nothing to add.
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A
Rating: 4 out of 5
Clear site, good products and fast delivery.
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A
Rating: 5 out of 5
Great service! I recommend!
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Rating: 5 out of 5
Order received two days after the order. Very nice contact by phone with a team member. Product conforms to the order received in impeccable packaging. The Shooter gloves were tried the next day with a ride in the heatwave that highlighted their comfort, even though they are not yet 'broken in' to my hands, the quality of manufacturing, the very nice retro look in this sand color, and the good ventilation of this summer model, light and particularly pleasant to wear in these difficult weather conditions. You forget you have them on! I took my usual size (10/XL) and had no problem putting them on. The only small downside, even positioned at the widest, the velcro flap tab is just enough not to have to remove it every time you put them on.
I recommend the site and the product without hesitation.
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I recommend the site and the product without hesitation.
A
Rating: 5 out of 5
Super motorcycle gloves of very good quality. Exchange due to wrong size. Fast and professional
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Rating: 5 out of 5
Very well organized site and very fast order
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Rating: 5 out of 5
Fast and careful delivery. Very well-made website. Everything is well explained for taking measurements.
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Rating: 4 out of 5
Correct navigation
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A
Rating: 5 out of 5
Shipped the same day, received the next day... I M P E R I A L
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Rating: 5 out of 5
The heated gloves and batteries are really very good.. a real comfort to enjoy in cold weather!
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Rating: 5 out of 5
Beautiful product, very happy
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A
Rating: 5 out of 5
Excellent quality of products as well as service!
Phew it still exists....
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Phew it still exists....
A
Rating: 5 out of 5
Navigation is good. The search engine perfectly fulfills its task.
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